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Dear Charles,
This message was posted to several of the trading lists to which I below. I not
only concur with the message 100%, but am one of many of LeoWeb customers which
is actively seeking alternatives. In fact, the problems with LeoWeb are one of
the major topics on these lists.
Earl Adamy
>Omega Lister's..... Below is a message I sent to LFG regarding the
>resent rash of "problems" the LEO-WEB system has been experiencing!!
>
>When I get a response... I will post it here as well for all to see!
>__________________________________________________________________
>
>
>On Fri, 28 Aug 1998 11:10:10 -0500, you (Charles Starnes) wrote:
>>At this time we anticipate that CUBS will be back in service tomorrow
>>morning as usual. If this is not the case, we will let you know.
>
>
>Dear Charles,
>
>#1.... Tomorrow is Saturday! So, please spend the entire weekend and
>FINALLY get it fixed properly!!
>
>That is meant to be a joke, however.... it is not so far from the
>actual truth here! I'm usually not one to complain, but this
>"system," going down all the time is REALLY GETTING TO BE BAD!!
>
>I think it would be in LFG's best interest to see to it that this
>"Tops/Cubs/LEO" combination finally gets to be a little more reliable!
>
>I mean, if any of MY BUSINESSES had this many "failures", I'd be out
>of business in a heart beat!! And, I can tell you from reading far
>too many POSTINGS on the newsgroups / trading lists / support groups,
>that "PEOPLE ARE LOOKING FOR ALTERNATIVES!" So basically, if these
>"problems" don't start getting farther and fewer between, don't be
>surprised when your customer base starts exiting in droves for the
>"next best service!"
>
>As an exiting thought.... I think LFG owes it to all of us customers
>to tell us what exactly is the problem here, why is LEO continuing to
>fail almost on a daily basis, and exactly what is in the future for
>us.... in other words, "what is LFG going to do or is doing to resolve
>this situation!"
>
>Thanks for taking the time to read this message, and I would very much
>like to hear a reply to my concerns.
>
>Have a nice day.....
>
>acct# XXX-XXXXX
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