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Dans un courrier daté du 18/08/98 02:08:14 , vous avez écrit :
<<
Pierre:
I don't know why you persist in always defending everything that Omega
does. It just undermines your credibility and serves to fan the fire,
keeping the useless discussion going on and on - "sound and fury,
signifying nothing."
>>
Maybe...but I don't care.
You need to have some exceptions on a list to counterbalance it.
I'm one of them, and not a destructive one.
<<
You seem to think that everyone enjoys bashing Omega. You are wrong. We
would like nothing better than to be happy customers. We are just trying to
get them to change and are frustrated when we can't. Using this case as an
example:
>>
To much verbose bashers here.
Tooooo much!
However I do not consider you in the category.
<<
The TS Express Newsletter of Jul/Aug 1996, page 10, talks about
"Multidimensional Arrays". "Multi" means more than two. I dug out that
issue before I tried to use this feature to see what it said. I found the
article useful so I decided to try it. And, son-of-a-gun, the program
compiled perfectly! No error messages! Wow, this is great! As Gary Fritz
pointed out, there are other simple ways to do the same thing so I didn't
NEED this feature, but since it was there, why not use it.
Then, after hours of searching out the screwy behavior of my program, I
discovered that it doesn't work. Two years after it was favorably described
in a respected newsletter that has YOU as the Technical Editor, I find that
the feature doesn't work. Seemingly impossible!
>>
I had verified the TS Express article that was dealing ONLY with 2D arrays.
Even Bill Brower recently thought here (on this list) that 3D was not
possible.
The fact is that we have not seen the bug at this time, and that you
discovered it.
I receive the draft issue of the journal for verification, sometimes a few
days before publishing and I have sometime not the time to deeper verify what
is not directly related to te considered article.
In this case, I do not believe that I would have find the bug on 3D arrays
under t.he circumstances of the article
For your information, I'm not paid by Bill Brower to verify the Ts Express
issues.
I do it for him and for free because I find his journal very valuable.
<<
I put together a simple test case to prove it and sent it to Omega's
EasyLanguage Support. Three sets of messages later, they agreed; it doesn't
work.
>>
I have seen...
<<
We are not complaining about a bug. As you say, all software has bugs.
We are complaining about:
> The development process that fails to test even the most basic
operation of an important new feature, described in a popular
newsletter.
> The process that fails to tell customers about it,
> The process that requires three messages before they understand
that there is a problem,
> The process that loses the previous bug report from Sam Tennis,
> The process that fails to disable the compiler feature that allows
the user code to compile without an error message,
The fact that these processes are screwed up causes lots of people,
including me, to question whether we should be trusting our trading capital
to a program with so many "latent defects", built by a company with
apparently no regard for establishing integrity in their internal
operations.
Good software development processes are not all that hard to put in place
in this day and age. They are now well understood and there are many
suppliers of tools to help. I can only conclude that they don't think it is
important.
They are wrong.
We, their customers, know they are wrong and only wish they would wake up
to the fact.
If you would join us in this effort, I think we would all have a lot better
chance of succeeding.
Bob Fulks
>>
I regret that you have lost your time on 3D arrays, but remains on my
position.
It's not a "very official" feature, and it's the only one working bad that I
know, with the exception of some TS_KIT DLL hidden features" (that do not
affect directly the EL software code, and that I do not want to discuss ).
I think that we must wait TS5 to use 3D arrays...after verification with the
monica array code or yours.
Now, they know the problem...It's up to them to fix it in a later issue.
Sincerely,
-Pierre Orphelin
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