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Re: Omega-Genesis CD fiasco + offer



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Bad and missing data is not limited to the Omega-Genesis CD. I found numerous
instances of bad and missing in 3 quarterly issues of the Omega-Dial Data
Historical CD. After encountering the errors in the first CD, I took the time to
provide detailed information to both Dial Data and Omega. Dial Data responded
that it was Omega's problem and Omega never responded. The bad data persisted
and I cancelled my subscription.

It would appear that if there is a markup to be made, Omega will put its name on
it. It would seem that the quality of items hawked by Omega is unimportant.

Earl

-----Original Message-----
From: mgj@xxxxxxxxxxxx <mgj@xxxxxxxxxxxx>
To: ati@xxxxxxxxxx <ati@xxxxxxxxxx>; omega-list@xxxxxxxxxx
<omega-list@xxxxxxxxxx>
Date: Wednesday, April 29, 1998 10:26 PM
Subject: Omega-Genesis CD fiasco + offer


>I believe this message is important enough to warrant posting on
> both forums.
>
>Omega has been offering refunds to those who complained that data
>on their CDs for sale were erroneous.  Why, asked Mark Brown, has
>no general announcement been offered by Omega regarding the bad CDs?
>  I relayed the question to Omega and to their credit, gave me the
>cell phone number of Glen Larson, President of Genesis, who in turn
> told me the WHOLE story.
>
>According to Glen Larson (and paraphrased by me) ...
>
>------------------------------------------------------------------
>Genesis provided on a CD data with TWO methods of rolling contracts.
>  One was a "straight line" rollover and the other inspired by Jack
> Schwager's back-adjusted method.  The date of switching contracts
>was determined as foillows:
>
>Step 1.  Wait until the open interest of the newer contract was at
>least as large as the current one.
>
>Step 2.  Wait until either of the following occurred:
>           A.  Newer contract volume was greater than or within a
>               certain % of current contract volume, or
>           B.  Newer tick volume was greater than current tick vol.
>
>Genesis provided with the master disk sent to Omega installation
>notes informing the user about the above choice.  Also, Genesis
>was supplying Omega with periodic replacements of the master disk,
>containing fixes to all the errors brought to Genesis' attention.
>
>Unfortunately, Omega was not releasing copies of the updated master.
>  Glen theorized that Omega probably made so many copies of the
>original master that they wanted to sell those first before making
> any copies of the debugged version.  In any event, the updated
>installation notes were not being released either.  This was
>unacceptable to Genesis.  Consequently, Omega was denied permission
>to release any more copies of the CD after 25 Mar 98.
>
>As it stands now, Genesis and Omega are to renegotiate terms for CD
>distribution.
>
>Genesis is offering current owners of the data CD an exchange.  It
> will be an up-to-the-day update, debugged of course.  The exchange
> cost is $75 + shipping.   Their phone number is 800-808-3282.
>-------------------------------------------------------------------
>
>An idea: since Omega was refunding current CD owners, maybe they
>still are.  If so, its worth asking for a refund to cover the $75.
>
>Mark Brown's question still remains:  Will Omega make a general
>announcement regarding any refund?  I posted this question to
>them by email and have not yet received a response.  To be fair,
> they are probably focussed on the upcoming show.  I'll ask
>again next week.
>
>- Mark Jurik
>