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Gerrit,
I don't think your problem has anything to do with ownership -- If I own a
car or boat or plane, I still have to assume that is going to require some
maintenance during the time that I own it.
If the cost of calling from Europe is your consideration, you could use
E-mail or Fax-- assuming you have a valid customer number and security block
number. These can be verified quickly, so I can't imagine why there would
be any question as to whether or not you "deserved" a password.
As has been posted here recently, permanent passwords are available from
Omega's accounting department, but apparently you must be sure that you are
communicating with someone in that department who can verify that your
product is fully paid for. Then, they can generate a real "permanent"
password as opposed to a band-aid password from the automated system.
-------------------------------------
At 03:08 PM 2/20/98 +0000, you wrote:
>Ron,
>
>> Ownership seems to be a common mis-conception for a few people on
>> this List -- You don't "Own" any Omega product, but instead it is
>> licensed to you for your private use only-- same as Windows and many
>> other software programs on your computer. There's a big difference
>> between ownership and a license to use something.
>
>It seems that the mis-conception lies somewhere else.
>If someone "purchases" a Omega product he enters into a contract
>whereby Omega grants him a PERMANENT licence to
>use the product. Therefore it is not appropriate to incurr any
>further costs (telephone costs: Europe - USA) for obtaining
>passwords.
>
>I was once on the phone for 15 minutes to Omega from Germany to
>obtain a permanent password for my fully paid up version while they
>tried to figure out whether I actually deserved one. Do you think
>they asked me whether they could call me back ?
>
>If Omega ever goes bust then all those people with time-bomb password
>will be completely f....d. Omega should really get
>their act together and make sure that permanent means permanent.
>
>Gerrit
>
>> As far as the password issue is concerned, I've been using TS for 6
>> years and the minor inconvenience of periodically requesting a new
>> password is no big deal and is far out-shadowed by the value of the
>> software in taking profits out of the market...
>
>> --------------------------------------------------------------------
>> At 10:14 PM 2/19/98 -0600, you wrote: >thats the point. "you paid
>> for the software" it is yours. > >again, bill cruz and omega dont
>> trust me (or you). thats called a lack of >mutual respect in my
>> book. >
>> >************************************************************** > >
>> >At 10:27 PM 2/19/98 +0000, you wrote: >>I paid for TS in cash over
>> a year ago. I have periodically had to call in >>for a password...
>> >>no big deal--it takes about 5 minutes. >
>>
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