|
PureBytes Links
Trading Reference Links
|
Another comment on Compaq and warranties, (which I will never buy again, plus
Packard Bell), the one I purchased came with a Restore CD which will restore the
machine to the original spec as from the factory. I enquired about the
possibility of getting a CD to install just win95, as the restore CD restores
about 200Mb of junk which takes a long time to get rid of, and the 30 * 3.5in
floppies takes about 45 minutes. They suggested I either go and buy it from a
store or borrow a copy from someone else, both of which were legal and both
would also void my warranty. Thanks a lot !
Chris
On Wed, 28 Jan 1998 11:34:16 -0500, you wrote:
>Barry Robbins wrote:
>
>> <<Just thought you might like to hear about my experience with Dell...>>
>
>FWIW - I've spent the last 3 days buying and setting up a new computer system for my husband (his 486 was ready for the trash can). On Monday - I bought a Compaq 4540 (the new $999 model). The left speaker went "snap, crackle and pop" all the time. I figured it was a bad unit - so I took it back on Tuesday morning - and exchanged it for a new one. The second unit had the same problem. So I called Compaq technical support - which informed me that the problem was a defect in the soundcard (in this model and many other Compaq models) - and it was "working on a fix"). I don't know about you - but when I buy a new computer - I
>expect it to work ok when I take it out of the box. I don't feel like waiting around for a "sound card fix". So I exchanged the Compaq Tuesday afternoon for a HP (same kind of machine - about $100 more). So far so good (except for the 2 days I wasted on the defective machines - maybe I'll be back to normal in a day or two). So I guess the moral of the story is that Dell isn't the only problem company around.
>
>BTW - the one company that I really liked in all of this was Office Depot (where I bought the computers). It was absolutely terrific in terms of handling the returns - no questions asked. Robyn
|