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In a message dated 98-01-27 13:43:24 EST, RonAug@xxxxxxxx writes:
> Don't know about Dell, but I've replaced & swapped components in 3 Gateway
> machines and it didn't void or affect the warranty in any way...
>
> At 01:27 pm 1/27/98 EST, you wrote:
> >Open the brand new computer and void the warranty. Would it really be
worth
> >it?
This is all interesting. I sure would be mad as a hornet if I'd been treated
this way even over a floppy. My last contact with Gateway was over a floppy
that died. They sent me a floppy, controller, cables, and everything else
that might be involved. Helped my figure out what I needed, and graciously
accepted back what I didn't need, telling me just to keep the cables if I ever
needed them. Since it turned out my only problem was dust, my cost was $10
for UPS. This on an out of waranty machine. This is the way I expect to be
treated.
Pete
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