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Regarding ongoing connection problems with QCharts:
>From QCharts list Friday:
Date: Fri, 2 Mar 2001 16:44:55 -0500
From: "Lloyd Lindsay" <lloydl@xxxxxxxxxxxx>
Subject: Unable to Connect all Friday Afternoon.
QCharts, Terra Lycos, Quotecom:
HELP:
Friday, March 2, right after lunch, QCharts could not connected me to a
server --- even though it kept trying them all. I couldn't even get the
login screen to enter my password. Yet Lycos Livecharts was up and tracking
the commodities I wanted to see in Q Charts.
I called customer service and waited an hour on hold. So I left a message.
But now at 4:20 pm Eastern Standard Time (New York-Toronto time), I still am
not connected and have not received a courtesy call back.
I can't trade without my charts. So now I am in a quandary: I can pay
QCharts their monthly fee + an exchange fee and trade only on those days
when I can connect or alternatively switch services.
But my problem is this: QCharts are the best charts that I have found for
my trading and no other company offers similar charts. Unfortunately, NO
QCharts is unacceptable.
Up till now I found that I could handle the QCharts fee, but not for sitting
on pins and needles hoping and praying for a connection.
So I'll ask all of you in this discussion group, "Do you have any
suggestions?"
LLOYD LINDSAY
Mississauga, Ontario, CANADA
And from Silicon Investor Friday:
To:Chris Cooper who started this subject
From: M Veit Friday, Mar 2, 2001 6:11 AM
View Replies (1) | Respond to of 12854
If anyone can help me, I'd surely appreciate it: how do I get Qcharts to
attempt connection to a different batch of servers upon start-up? My copy is
only looking for Herndon servers this morning, all of which are refusing to
connect.
----- Original Message -----
From: "MikeSuesserott" <MikeSuesserott@xxxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Sent: Friday, March 02, 2001 6:48 PM
Subject: AW: Reltime Qote Service
> Erik,
>
> things have improved lately. During the last week of February, nearly all
> QCharts servers have been upgraded to Comstock's 384K feed, as compared to
> the old 128K feed they used before. The complaints on the QCharts mailing
> list about connection problems have all but dried up now.
>
> Here are, IMHO, the advantages of QCharts vs. ESignal:
> - great charting included at no charge, much superior to ESignal
> - several years of back data at no cost - Esignal has only a few weeks
> - delayed data for any market, free of charge
> - no symbol limit
>
> I have tried both, and am happy with QCharts now.
>
> Disclaimer - No connections except an internet connection! <g>
>
> Michael Suesserott
>
>
>
> -----Ursprungliche Nachricht-----
> Von: owner-metastock@xxxxxxxxxxxxx
> [mailto:owner-metastock@xxxxxxxxxxxxx]Im Auftrag von Erik C. Olson
> Gesendet: Friday, March 02, 2001 22:48
> An: metastock@xxxxxxxxxxxxx
> Betreff: Re: Reltime Qote Service
>
>
> eSignal does not charge for its software. And you can buy an annual
> subscription to the service which really cuts your costs. Reliable
> data, but clunky interface, even with improvements in 6.0. If only
> QCharts could solve the datafeed reliability and data calculations, it
> would be unbeatable. The interface is the active trader's best friend.
>
> Erik
>
> Joe Duffy wrote:
>
> > I only knew Q charts was the cheapest available, Here a breakdown Q
> > Charts $95 + exch feesE signal $195 + exchange fees + software to run
> > itFutureSource or Tradstation $295 for internet feed + exchange fees,
> > but includes softwareCQG $395 for internet feed + exch fees but
> > includes software
>
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