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Hi,
It's about my nerve-racking experience with PreferredTrade brokerage's
software compared to which "anything else is too slow" as it claims on
its Web site; in fact it's much slower than trading through IE browser.
Like, to get the main trading window after logging in takes 80-90 sec, to
refresh data, get a response to a command - 15 sec minimum if at all. It
makes a mockery of the very idea of fast trading.
The support group at Preferred tried to do its best helping me, but
eventually gave up, saying that indeed they have 5 - 6 customers with a
similar problem.
I am puzzled, nothing fancy in my PC: 166 MMX Pentium, 64 Mb RAM,
20Gig HD, Win98 and cable Internet. I didn't have any problems for some
(!) time after installing their early version 3.0. Did I upgrade something
on my PC, or did they at their end that messed up everything, I don't have
any idea. Networking gurus, or anybody with PC common sense - any
thoughts? I am to decide if to move to other broker. Also, any
recommendations on similar bare-bone brokerages: just equities, good
executions, less than $15/trade (on-line) commissions? Not too popular
- I hate to live through growing pains of popular businesses.
Other than this, I like Preferred - good handling of the account, fast
executions, convenient software (if works) ... But thiiiiiissssss ....!!!!!
Thanks a lot.
Cheers, Vitaly
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