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Re: Continual charge for maintenance releases???



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<DIV><FONT color=#008080 face=Arial><STRONG><EM>Glen 
:</EM></STRONG></FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT color=#008080 face=Arial><STRONG><EM>I agree !&nbsp; (with 
you).</EM></STRONG></FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT color=#008080 face=Arial><STRONG><EM>Theo 
Lockefeer.</EM></STRONG></FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>----- Original Message ----- </FONT>
<DIV><FONT face=Arial size=2>From: Glen Wallace &lt;<A 
href="mailto:gcwallace@xxxxxxxx";>gcwallace@xxxxxxxx</A>&gt;</FONT></DIV>
<DIV><FONT face=Arial size=2>To: MetaStock listserver &lt;<A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</FONT></DIV>
<DIV><FONT face=Arial size=2>Cc: MetaStock Support &lt;<A 
href="mailto:support@xxxxxxxxx";>support@xxxxxxxxx</A>&gt;</FONT></DIV>
<DIV><FONT face=Arial size=2>Sent: April 11, 2000 6:32 PM</FONT></DIV>
<DIV><FONT face=Arial size=2>Subject: Re: Continual charge for maintenance 
releases???</FONT></DIV></DIV>
<DIV><BR></DIV><FONT face=Arial size=2>&gt; No, Lynn, that is not good 
enough.<BR>&gt; <BR>&gt; Although I think it is highly unprofessional to require 
your customers to pay<BR>&gt; to fix your errors, my bigger concern is how you 
expect us to discover when a<BR>&gt; maintenance release has been issued 
(Equis's participation on this list has<BR>&gt; been inconsistent) and what the 
release fixes (you still haven't answered my<BR>&gt; question about whether the 
maintenance release fixes the user resource leak in<BR>&gt; MS Pro).<BR>&gt; 
<BR>&gt; Come on.&nbsp; For a US$1,500 software application, I expect you, 
Equis, to fix<BR>&gt; your errors promptly and get the maintenance release to me 
at *your* expense.<BR>&gt; <BR>&gt; Anybody disagree?<BR>&gt; <BR>&gt; <BR>&gt; 
----- Original Message -----<BR>&gt; From: "Equis Support" &lt;<A 
href="mailto:support@xxxxxxxxx";>support@xxxxxxxxx</A>&gt;<BR>&gt; To: &lt;<A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;<BR>&gt; 
Sent: Tuesday, April 11, 2000 8:06 AM<BR>&gt; Subject: RE: Continual charge for 
maintenance releases???<BR>&gt; <BR>&gt; &gt; List,<BR>&gt; &gt;<BR>&gt; &gt; In 
the past, the patches that we posted on the web site caused much more<BR>&gt; 
&gt; headache to customers than it was worth. Many people were either 
installing<BR>&gt; &gt; the wrong patch or multiple patches when they only 
needed to run one of<BR>&gt; &gt; them, or there were people that had multiple 
installations of the program<BR>&gt; &gt; and the patches sometimes failed to 
update the program in the location that<BR>&gt; &gt; they expected, etc.<BR>&gt; 
&gt; Installing the maintenance release from a CD will eliminate most of 
these<BR>&gt; &gt; issues.Therefore it was decided that there will not be a 
patch posted on the<BR>&gt; &gt; web site for versions 7.0x. The update will be 
via CD only.<BR>&gt; &gt; The $9.00 charge for the 7.0x release includes the 
cost of the CD,<BR>&gt; &gt; duplication and shipping&nbsp; anywhere in the 
world. The cost will be determined<BR>&gt; &gt; at the time of the release 
depending on if it is only a maintenance release<BR>&gt; &gt; or if there are 
any enhancements to the software. If you have any further<BR>&gt; &gt; questions 
on the upgrade cost, please contact our sales department at<BR>&gt; &gt; 
800-882-3030 or 801-265-8886.<BR>&gt; &gt;<BR>&gt; &gt; Thank you,<BR>&gt; &gt; 
Lynn<BR>&gt; &gt; Equis Support<BR>&gt; &gt; &lt;<A 
href="http://www.equis.com/";>http://www.equis.com/</A>&gt;<BR>&gt; &gt; &lt;<A 
href="http://www.equis.com/customer/support/";>http://www.equis.com/customer/support/</A>&gt;<BR>&gt; 
&gt;<BR>&gt; &gt;<BR>&gt; &gt;<BR>&gt; &gt; -----Original Message-----<BR>&gt; 
&gt; From: Christian Baude [<A 
href="mailto:BAUDECB@xxxxxxxxxxxxx";>mailto:BAUDECB@xxxxxxxxxxxxx</A>]<BR>&gt; 
&gt; Sent: Monday, April 10, 2000 7:54 PM<BR>&gt; &gt; To: <A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A><BR>&gt; &gt; 
Subject: Re: Continual charge for maintenance releases???<BR>&gt; &gt;<BR>&gt; 
&gt; On Mon, 10 Apr 2000 19:55:01 -0500, you wrote:<BR>&gt; &gt;<BR>&gt; &gt; 
&gt; I have just ordered the 7.01 maintenance release for MS Pro and was<BR>&gt; 
&gt; &gt; charged $9.00. Now do I have to pay again for release 7.02 and 
on<BR>&gt; &gt; &gt; and on and.....or will these fixes be posted to your 
website. I don't<BR>&gt; &gt; &gt; think we should have to keep paying everytime 
Equis fixes an issue<BR>&gt; &gt; &gt; in their software. Thanks for your 
reply.<BR>&gt; &gt;<BR>&gt; &gt; Interesting question.<BR>&gt; &gt;<BR>&gt; &gt; 
I just got the full EOD upgrade on a CD as v 7.02, I ASSYOUME the<BR>&gt; &gt; 
patch from 7.xx to 7.02 was on the WEB.... I just checked, and they<BR>&gt; &gt; 
are still on the 6.52 time frame.<BR>&gt; &gt;<BR>&gt; &gt; Equis is just too 
busy at this time upgrading their followers, and<BR>&gt; &gt; making sure 
everyone is please.<BR>&gt; &gt;<BR>&gt; &gt; Equis, I'm sure, being a good and 
socially responsive software<BR>&gt; &gt; company, will release the patch to fix 
minor unforeseen issues with<BR>&gt; &gt; customer's configuration, will be 
posted on the WEB site in due time.<BR>&gt; &gt; &lt;g&gt;<BR>&gt; &gt;<BR>&gt; 
&gt; -÷ Chris ß ÷-<BR>&gt; <BR>&gt; </FONT></BODY></HTML>
</x-html>From ???@??? Tue Apr 11 11:55:29 2000
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From: "Dr. R.BHANJA" <bhanjar@xxxxxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Subject: System Testing Software
Date: Tue, 11 Apr 2000 23:25:41 +0530
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<DIV><FONT color=#000000 size=2>Any one here can advice which would be a better 
system testing software or a software which can call the detail reports of 
Metastock System Tester and nalyse. I am not satisfied with this Metastock 
System Tester as it has no facility to analyse the testing results of various 
parameters like drawdown, average gain/loss, risk/reward ratio, POR at one go 
for selecting a better parameter. For each parameter one has to go to the 
details of the system report to find.</FONT></DIV>
<DIV><FONT color=#000000 size=2>BHANJA</FONT></DIV></BODY></HTML>
</x-html>From ???@??? Tue Apr 11 11:55:33 2000
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From: "Dr. R.BHANJA" <bhanjar@xxxxxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Subject: Re: Money Management Stops
Date: Tue, 11 Apr 2000 23:27:06 +0530
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What will be your exit criteria if a trade goes against you.
Bhanja
-----Original Message-----
From: CRLeBeau@xxxxxxx <CRLeBeau@xxxxxxx>
To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
Date: Tuesday, April 11, 2000 4:24 PM
Subject: Re: Money Management Stops


In a message dated 4/10/00 9:30:14 PM Pacific Daylight Time,
grt@xxxxxxxxxxxx
writes:

<< We don’t use any stops in our trading which means that some bad trades
can
be very expensive.  Stops will only mess up your system, unless you used
stops when systems testing.  We don’t use stops in testing our system and we
don’t use any stops in trading it.

Just my opinion.

Guy >>


Sounds familiar.

"I have never used stops, even to bail myself out. Somehow, having a fixed
rule to exit provides my adversaries too great an advantage. " - Victor
Niederhoffer, from "The Education of a Speculator", page 376

Chuck LeBeau