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Re: Continual charge for maintenance releases???



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> In the past, the patches that we posted on the web site caused much more
> headache to customers than it was worth.
Yeah I guess so because of the extremely poor documentation Equis provided.

> Many people were either installing
> the wrong patch or multiple patches when they only needed to run one of
> them, or there were people that had multiple installations of the program
> and the patches sometimes failed to update the program in the location
that
> they expected, etc.

That's because the patches were as poorly written as the documentation. And
at times even Equis support couldn't tell me if a patch was for 6.5 realtime
or 6.5 EOD.

Now you want people to pay for back to back patches. Bullshit! Ya send out
software that absolutely crashes peoples machines and ya want us to pay for
fixing it. I don't think so Tim!

John Manasco