|
PureBytes Links
Trading Reference Links
|
Hé Hé,
Bonjour M. Duchesne,
Ca fait longtemps que l'on s'est vu.
Que faites-vous de bon. J'ai intercepté votre message sur mon courriel.
Je vous donne mon nouveau # de téléphone 514-990-6616
Téléphonez-moi, ça me fera plaisir de vous parler.
Salut,
François Martin
----- Original Message -----
From: Jean-Paul Duchesne <maxpaul21@xxxxxxxxxxx>
To: <support@xxxxxxxxx>
Cc: <metastock@xxxxxxxxxxxxx>
Sent: Thursday, April 27, 2000 5:40 PM
Subject: Re: Metastock pro 7.0 [SUP2000042600000087]
> The same default email, OE. The same configuration in the 4 computers.
> I am happy to know that the 7.02 update will correct some "bugs", but why
> not correct the error message when I will boot MSK, as you said in your
> precedent email.
> That I also don't understand is why do we have to pay to have your 7.02
> update to correct YOUR bugs.
> With others, I have all day long the same "Low in ressources".... Also, I
> experienced today some new bug: when I put the arrow on a trendline, MSK
> does not recognize that there is a trendline.
> It seems your 7.02 update is necessary and I hope you will send me it free
> of charge as soon as it will be released. My opinion is that we should
have
> an automatic update by internet every time a new bug is solved. If you
don't
> go to this solution, I think we will have a lot of 7... CDs update since
the
> end of the year...
>
> Thank you for your help.
>
> Jean-Paul Duchesne
>
> ----- Original Message -----
> From: <support@xxxxxxxxx>
> To: <maxpaul21@xxxxxxxxxxx>
> Sent: Thursday, April 27, 2000 4:56 PM
> Subject: RE: Metastock pro 7.0 [SUP2000042600000087]
>
>
> > To enable us to provide more efficient support, use the "Reply" feature
in
> your email program when responding to this email. Please send unrelated
> issues in a new email.
> >
> > Your email was responded to by:
> > Lynn
> > Equis Customer Support
> > http://www.equis.com
> >
> >
> > Lynn's response is below the following line.
> > -----------------------------------------------------------------------
> >
> > Jean-Paul,
> >
> > What are the default email programs on the 2 computers that are not
> > having this problem?
> >
> > This issue should be taken care of in the 7.02 release.
> >
> > Thank you,
> > Lynn
> >
> > -----Original Message-----
> > From: IMCOutgoing@xxxxxxxxx [mailto:IMCOutgoing@xxxxxxxxx]
> > Sent: Thursday, April 27, 2000 2:09 PM
> > To: ldufrenne@xxxxxxxxx
> > Subject: Re: Metastock pro 7.0 [SUP200004260000008713503]
> >
> >
> > Sender : maxpaul21@xxxxxxxxxxx
> > Tracking Number : SUP200004260000008713503
> > Pool : Support - General
> > Sent to : support@xxxxxxxxx
> > Date : 4/27/00 2:14 PM
> > ---
> >
> > Lynn,
> >
> > Thank you for your email.
> > Yes, I have Outlook and Outlook Express in my computer and OE is my
> > default
> > email.
> > Where it is difficult to understand is as I explained in my attached
> > email,
> > I installed MSK in 3 other computers with strictly the same
> > configuration.
> > With two, it works fine and with the two others, same problem, gray box
> > and
> > annoying message at the opening.
> >
> > Sincerely,
> >
> > Jean-Paul Duchesne
> > ----- Original Message -----
> > From: <support@xxxxxxxxx>
> > To: <maxpaul21@xxxxxxxxxxx>
> > Sent: Thursday, April 27, 2000 1:42 PM
> > Subject: RE: Metastock pro 7.0 [SUP2000042600000087]
> >
> >
> > > To enable us to provide more efficient support, use the "Reply"
> > feature in
> > your email program when responding to this email. Please send unrelated
> > issues in a new email.
> > >
> > > Your email was responded to by:
> > > Lynn
> > > Equis Customer Support
> > > http://www.equis.com
> > >
> > >
> > > Lynn's response is below the following line.
> > >
> > -----------------------------------------------------------------------
> > >
> > > Jean-Paul,
> > >
> > > The problem might be occurring because youmay have both Outlook and
> > > Outlook Express installed on this machine, and Outlook Express is set
> > as
> > > the default mail client.
> > >
> > > There are two levels of MAPI on Windows, Simple MAPI (used by Outlook
> > > Express) and Full MAPI (used by Outlook). The email alerts first look
> > to
> > > see if a Full MAPI client is installed on the machine, since that
> > gives
> > > additional power and flexibility. If a Full MAPI client is installed,
> > > the alerts will attempt to log on to MAPI and use it. Otherwise, it
> > will
> > > attempt to use a Simple MAPI client if it exists.
> > >
> > > The problem occurs when a Full MAPI client is installed, but is not
> > the
> > > default client. For some reason, MAPI itself is throwing a fit in this
> > > case.
> > >
> > > As a workaround, you can edit the win.ini file (in your Windows
> > folder)
> > > and change the entry for MAPIX in the [MAIL] section from 1 to 0
> > (zero).
> > > This should only be done if you do not use Outlook at all! The user
> > > could also uninstall Outlook and get the alerts to work again.
> > >
> > > We are going to try to make some changes for 7.02 that will help the
> > > situation somewhat. If a Full MAPI client is available, we will try to
> > > initialize it first. If this fails (and this is where the "no default
> > > mail client" message is appearing), then we will try to initialize the
> > > Simple MAPI client.
> > >
> > > Once these changes are in place, the email alerts will be able to use
> > > Outlook Express, even if Outlook is installed, but you would still get
> > > the message box at startup like they are now. There is no way for me
> > to
> > > prevent that from happening, MAPI is throwing up that message box from
> > > deep in the bowels of its initialization function.
> > >
> > > Do you have Outlook and Outlook Express installed and have Outlook
> > > Express set as the default mail client?
> > >
> > > Thank you,
> > >
> > > Lynn
> > >
> > > -----Original Message-----
> > > From: IMCOutgoing@xxxxxxxxx [mailto:IMCOutgoing@xxxxxxxxx]
> > > Sent: Tuesday, April 25, 2000 9:43 PM
> > > To: ldufrenne@xxxxxxxxx
> > > Subject: Re: Metastock pro 7.0 [SUP200004260000008713205]
> > >
> > >
> > > Sender : maxpaul21@xxxxxxxxxxx
> > >
> > > Tracking Number : SUP200004260000008713205
> > >
> > > Pool : Support - General
> > >
> > > Sent to : "Equis Support" <support@xxxxxxxxx>
> > >
> > > Date : 4/25/00 9:47 PM
> > > _____
> > >
> > > Lynn,
> > > Thank you for your email.
> > > Unfortunatly, I cannot check or uncheck the Allow emails alert since
> > it
> > > is greyed. It seems I am not the only one to have this problem.
> > > I tried to delete and re-install my program: nothing better. I
> > installed
> > > my program in three other computers with the same basic configuration
> > > and with Outlook express, two worked perfectly, one other and mine
> > have
> > > this annoying problem and the grayed Allow email alert!
> > > It is difficult to see something logical.
> > > If you can give me a solution,
> > > Thank you.
> > >
> > > Jean-Paul Duchesne
> > >
> > > ----- Original Message -----
> > > From: Equis Support <mailto:support@xxxxxxxxx>
> > > To: 'maxpaul21@xxxxxxxxxxx' <mailto:'maxpaul21@xxxxxxxxxxx'>
> > > Sent: Tuesday, April 25, 2000 5:46 PM
> > > Subject: RE: Metastock pro 7.0
> > >
> > > Jean-Paul,
> > > Outlook Express is incompatible with the e-mail alerts sent by the
> > > Expert Advisor in MetaStock Professional. To receive e-mail alerts,
> > you
> > > must have a full MAPI compliant e-mail program installed as the
> > default
> > > e-mail client in Windows.
> > >
> > > Outlook Express is MAPI-compliant, but unfortunately it only supports
> > a
> > > limited subset of MAPI, called Simple MAPI. Unfortunately, our e-mail
> > > alerts currently require full MAPI, which Outlook Express does not
> > > support.
> > >
> > > The reason we need full MAPI is that users can create multiple
> > Profiles
> > > in Outlook and Exchange. If you try to send an e-mail using Simple
> > MAPI
> > > to a program with multiple Profiles, a dialog will come up asking
> > which
> > > Profile to use. This would obviously render e-mail alerts useless to
> > > users, since no alerts would be sent until they came back to their
> > > machine and chose a Profile.
> > >
> > > You can deselect the option that Allows e-mail alert.
> > >
> > > Open Tools menu
> > >
> > > Select Options
> > >
> > > Click Alerts tab
> > >
> > > Uncheck the "Allow e-mail alerts" box
> > >
> > > Click OK
> > >
> > > Thank you,
> > >
> > > Lynn
> > > Equis Support
> > > < http://www.equis.com/ <http://www.equis.com/> >
> > > < http://www.equis.com/customer/support/
> > > <http://www.equis.com/customer/support/> >
> > >
> > > Please include previous email answers and questions in your response.
> > >
> > > Equis and MetaStock and MetaStock Professional are registered
> > trademarks
> > > of Equis International. Achelis Binary Wave, The DownLoader, Expert
> > > Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
> > > Equis International.
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Jean-Paul Duchesne [mailto:maxpaul21@xxxxxxxxxxx]
> > > Sent: Tuesday, April 25, 2000 9:30 AM
> > > To: metastock@xxxxxxxxxxxxx
> > > Subject: Metastock pro 7.0
> > >
> > >
> > > Nobody had this problem?
> > > Nobody at Equis can give me a solution?
> > > Help!!!!!
> > >
> > >
> > > Every time I open MSK pro 7.0, I have an error message saying with a
> > > title "Microsoft Outlook": "Either there is no default mail client or
> > > the current mail client cannot fulfill the messaging request. Please
> > run
> > > Microsoft Outlook and set it as the default mail client".
> > > I have Microsoft Office 2000 in my computer(Windows 98 SE) but I don't
> > > use Outlook. I use Outlook Express and it is set as my default email
> > > program. If Outlook Express is not my default email program, I cannot
> > > have my emails from Hotmail.
> > > Please, if somebody has solved this small problem, I should be happy
> > to
> > > know how I can open MSK without this error message.
> > > Thank you very much.
> > >
> > > Jean-Paul Duchesne
> > >
> > > "MetaStock, Equis, OptionScope, and QuoteCenter are registered
> > trademarks
> > of Equis International. Achelis Binary Wave, The DownLoader, Expert
> > Advisor, The Explorer, Visual Control, and Smart Charts are trademarks
> > of
> > Equis International."
> > >
> > >
> > >
> >
> > "MetaStock, Equis, OptionScope, and QuoteCenter are registered
trademarks
> of Equis International. Achelis Binary Wave, The DownLoader, Expert
> Advisor, The Explorer, Visual Control, and Smart Charts are trademarks of
> Equis International."
> >
> >
> >
>
|