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The same default email, OE. The same configuration in the 4 computers.
I am happy to know that the 7.02 update will correct some "bugs", but why
not correct the error message when I will boot MSK, as you said in your
precedent email.
That I also don't understand is why do we have to pay to have your 7.02
update to correct YOUR bugs.
With others, I have all day long the same "Low in ressources".... Also, I
experienced today some new bug: when I put the arrow on a trendline, MSK
does not recognize that there is a trendline.
It seems your 7.02 update is necessary and I hope you will send me it free
of charge as soon as it will be released. My opinion is that we should have
an automatic update by internet every time a new bug is solved. If you don't
go to this solution, I think we will have a lot of 7... CDs update since the
end of the year...
Thank you for your help.
Jean-Paul Duchesne
----- Original Message -----
From: <support@xxxxxxxxx>
To: <maxpaul21@xxxxxxxxxxx>
Sent: Thursday, April 27, 2000 4:56 PM
Subject: RE: Metastock pro 7.0 [SUP2000042600000087]
> To enable us to provide more efficient support, use the "Reply" feature in
your email program when responding to this email. Please send unrelated
issues in a new email.
>
> Your email was responded to by:
> Lynn
> Equis Customer Support
> http://www.equis.com
>
>
> Lynn's response is below the following line.
> -----------------------------------------------------------------------
>
> Jean-Paul,
>
> What are the default email programs on the 2 computers that are not
> having this problem?
>
> This issue should be taken care of in the 7.02 release.
>
> Thank you,
> Lynn
>
> -----Original Message-----
> From: IMCOutgoing@xxxxxxxxx [mailto:IMCOutgoing@xxxxxxxxx]
> Sent: Thursday, April 27, 2000 2:09 PM
> To: ldufrenne@xxxxxxxxx
> Subject: Re: Metastock pro 7.0 [SUP200004260000008713503]
>
>
> Sender : maxpaul21@xxxxxxxxxxx
> Tracking Number : SUP200004260000008713503
> Pool : Support - General
> Sent to : support@xxxxxxxxx
> Date : 4/27/00 2:14 PM
> ---
>
> Lynn,
>
> Thank you for your email.
> Yes, I have Outlook and Outlook Express in my computer and OE is my
> default
> email.
> Where it is difficult to understand is as I explained in my attached
> email,
> I installed MSK in 3 other computers with strictly the same
> configuration.
> With two, it works fine and with the two others, same problem, gray box
> and
> annoying message at the opening.
>
> Sincerely,
>
> Jean-Paul Duchesne
> ----- Original Message -----
> From: <support@xxxxxxxxx>
> To: <maxpaul21@xxxxxxxxxxx>
> Sent: Thursday, April 27, 2000 1:42 PM
> Subject: RE: Metastock pro 7.0 [SUP2000042600000087]
>
>
> > To enable us to provide more efficient support, use the "Reply"
> feature in
> your email program when responding to this email. Please send unrelated
> issues in a new email.
> >
> > Your email was responded to by:
> > Lynn
> > Equis Customer Support
> > http://www.equis.com
> >
> >
> > Lynn's response is below the following line.
> >
> -----------------------------------------------------------------------
> >
> > Jean-Paul,
> >
> > The problem might be occurring because youmay have both Outlook and
> > Outlook Express installed on this machine, and Outlook Express is set
> as
> > the default mail client.
> >
> > There are two levels of MAPI on Windows, Simple MAPI (used by Outlook
> > Express) and Full MAPI (used by Outlook). The email alerts first look
> to
> > see if a Full MAPI client is installed on the machine, since that
> gives
> > additional power and flexibility. If a Full MAPI client is installed,
> > the alerts will attempt to log on to MAPI and use it. Otherwise, it
> will
> > attempt to use a Simple MAPI client if it exists.
> >
> > The problem occurs when a Full MAPI client is installed, but is not
> the
> > default client. For some reason, MAPI itself is throwing a fit in this
> > case.
> >
> > As a workaround, you can edit the win.ini file (in your Windows
> folder)
> > and change the entry for MAPIX in the [MAIL] section from 1 to 0
> (zero).
> > This should only be done if you do not use Outlook at all! The user
> > could also uninstall Outlook and get the alerts to work again.
> >
> > We are going to try to make some changes for 7.02 that will help the
> > situation somewhat. If a Full MAPI client is available, we will try to
> > initialize it first. If this fails (and this is where the "no default
> > mail client" message is appearing), then we will try to initialize the
> > Simple MAPI client.
> >
> > Once these changes are in place, the email alerts will be able to use
> > Outlook Express, even if Outlook is installed, but you would still get
> > the message box at startup like they are now. There is no way for me
> to
> > prevent that from happening, MAPI is throwing up that message box from
> > deep in the bowels of its initialization function.
> >
> > Do you have Outlook and Outlook Express installed and have Outlook
> > Express set as the default mail client?
> >
> > Thank you,
> >
> > Lynn
> >
> > -----Original Message-----
> > From: IMCOutgoing@xxxxxxxxx [mailto:IMCOutgoing@xxxxxxxxx]
> > Sent: Tuesday, April 25, 2000 9:43 PM
> > To: ldufrenne@xxxxxxxxx
> > Subject: Re: Metastock pro 7.0 [SUP200004260000008713205]
> >
> >
> > Sender : maxpaul21@xxxxxxxxxxx
> >
> > Tracking Number : SUP200004260000008713205
> >
> > Pool : Support - General
> >
> > Sent to : "Equis Support" <support@xxxxxxxxx>
> >
> > Date : 4/25/00 9:47 PM
> > _____
> >
> > Lynn,
> > Thank you for your email.
> > Unfortunatly, I cannot check or uncheck the Allow emails alert since
> it
> > is greyed. It seems I am not the only one to have this problem.
> > I tried to delete and re-install my program: nothing better. I
> installed
> > my program in three other computers with the same basic configuration
> > and with Outlook express, two worked perfectly, one other and mine
> have
> > this annoying problem and the grayed Allow email alert!
> > It is difficult to see something logical.
> > If you can give me a solution,
> > Thank you.
> >
> > Jean-Paul Duchesne
> >
> > ----- Original Message -----
> > From: Equis Support <mailto:support@xxxxxxxxx>
> > To: 'maxpaul21@xxxxxxxxxxx' <mailto:'maxpaul21@xxxxxxxxxxx'>
> > Sent: Tuesday, April 25, 2000 5:46 PM
> > Subject: RE: Metastock pro 7.0
> >
> > Jean-Paul,
> > Outlook Express is incompatible with the e-mail alerts sent by the
> > Expert Advisor in MetaStock Professional. To receive e-mail alerts,
> you
> > must have a full MAPI compliant e-mail program installed as the
> default
> > e-mail client in Windows.
> >
> > Outlook Express is MAPI-compliant, but unfortunately it only supports
> a
> > limited subset of MAPI, called Simple MAPI. Unfortunately, our e-mail
> > alerts currently require full MAPI, which Outlook Express does not
> > support.
> >
> > The reason we need full MAPI is that users can create multiple
> Profiles
> > in Outlook and Exchange. If you try to send an e-mail using Simple
> MAPI
> > to a program with multiple Profiles, a dialog will come up asking
> which
> > Profile to use. This would obviously render e-mail alerts useless to
> > users, since no alerts would be sent until they came back to their
> > machine and chose a Profile.
> >
> > You can deselect the option that Allows e-mail alert.
> >
> > Open Tools menu
> >
> > Select Options
> >
> > Click Alerts tab
> >
> > Uncheck the "Allow e-mail alerts" box
> >
> > Click OK
> >
> > Thank you,
> >
> > Lynn
> > Equis Support
> > < http://www.equis.com/ <http://www.equis.com/> >
> > < http://www.equis.com/customer/support/
> > <http://www.equis.com/customer/support/> >
> >
> > Please include previous email answers and questions in your response.
> >
> > Equis and MetaStock and MetaStock Professional are registered
> trademarks
> > of Equis International. Achelis Binary Wave, The DownLoader, Expert
> > Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
> > Equis International.
> >
> >
> >
> > -----Original Message-----
> > From: Jean-Paul Duchesne [mailto:maxpaul21@xxxxxxxxxxx]
> > Sent: Tuesday, April 25, 2000 9:30 AM
> > To: metastock@xxxxxxxxxxxxx
> > Subject: Metastock pro 7.0
> >
> >
> > Nobody had this problem?
> > Nobody at Equis can give me a solution?
> > Help!!!!!
> >
> >
> > Every time I open MSK pro 7.0, I have an error message saying with a
> > title "Microsoft Outlook": "Either there is no default mail client or
> > the current mail client cannot fulfill the messaging request. Please
> run
> > Microsoft Outlook and set it as the default mail client".
> > I have Microsoft Office 2000 in my computer(Windows 98 SE) but I don't
> > use Outlook. I use Outlook Express and it is set as my default email
> > program. If Outlook Express is not my default email program, I cannot
> > have my emails from Hotmail.
> > Please, if somebody has solved this small problem, I should be happy
> to
> > know how I can open MSK without this error message.
> > Thank you very much.
> >
> > Jean-Paul Duchesne
> >
> > "MetaStock, Equis, OptionScope, and QuoteCenter are registered
> trademarks
> of Equis International. Achelis Binary Wave, The DownLoader, Expert
> Advisor, The Explorer, Visual Control, and Smart Charts are trademarks
> of
> Equis International."
> >
> >
> >
>
> "MetaStock, Equis, OptionScope, and QuoteCenter are registered trademarks
of Equis International. Achelis Binary Wave, The DownLoader, Expert
Advisor, The Explorer, Visual Control, and Smart Charts are trademarks of
Equis International."
>
>
>
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