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Ken
Once I opened MS and then closed it, it would not re-open unless I did a reboot.
After spending several hours trying to get 7.02 to work properly I removed it and
then reinstalled Win98.
I installed 7.02 again. The Experts worked this time. Unfortunately MS locked up on
me and I had to use CTRL, ALT, DEL to get out.
To make a long story short, I had to reinstall Win98 AGAIN and install 7.01. I'll
now spend the rest of the day straightening out my other programs while I'm thinking
fondly of you and your staff.
BTW, why not forget the multiple system testing and all other enhancements for a
while and concentrate your efforts on putting out a decent upgrade?????
Wm
wdjd wrote:
> Ken
> Your support dept will tell me to reinstall, which I already did, twice, to no
> avail. I then removed vers 7.02 and reinstalled 7.01. Now the experts don't work
> in either version.
>
> This kind of thing has been going on since your numerous 6.52 patches. Tech
> support was no help there. After numerous reinstallation's and dead end attempts
> at resolving some of the problems they finally transferred me to Sales in order
> to mail me the 6.52 CD, which they had the nerve to try and charge $10.00 for.
> The 6.52 CD was a little better.
> 7.01 comes out as an upgrade that must be paid for, when all it was was an
> attempt at fixing the disaster from the 6.52(s). The idea that 7.01 had extra
> features was BS. One of the features for the EOD was supposed to be the ability
> to plot weekly data and daily data on the same chart. This was stated on the
> Equis web page with a few other things. Where's it at?? Lied to again by Equis.
> 7.01 is just another 6.52 with different problems.
> 7.02 is supposed to be a fix for 7.01. From my experience and what I see from
> others, it is just more aggravation.
>
> You suggest that I call tech support. I suggest that you go back to the drawing
> board and come up with something that works rather then causing me and countless
> other customers to waste time with tech support because of the deficiencies in
> MS.
> I know your response will be if you don't call tech support we won't be able to
> help you and we won't know what problems are out there.
> Tech support was NO help with 6.52. What is different now?
>
> I've been using MS since it was a DOS program and had a few minor problems
> with. Nothing like I have experienced in the past few months. Let me know when
> you come out with a fix for all this nonsense. Until then I'll be using
> Supercharts.
>
> Wm
>
> PD Manager wrote:
>
> > Please contact our support department. It is in our best interest as well
> > as yours to let us identify your particular problem. If we can identify
> > what has happened in your case, we can either resolve the problem over the
> > phone or we can fix a problem in our program if one does indeed exist.
> >
> > Ken Hunt
> > Programming Manager
> > Equis International
> >
> > -----Original Message-----
> > From: wdjd [mailto:wdjd@xxxxxxx]
> > Sent: Monday, July 24, 2000 2:36 PM
> > To: metastock@xxxxxxxxxxxxx
> > Subject: Re: System tester overhaul (was Re: Question on calculation)
> >
> > PD Manager
> > I just upgraded to 7.02. Now none of the experts work. I built a new expert
> > to
> > see if that would work. It didn't. This is BS!
> > Wm
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