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I finally broke down and signed up for ProphetDirect. So far, things haven't
been going well.
Here's what's up.
I have MS 6.5 I followed the instructions Prophet supplied, even upgraded my
browser.
Went into downloader, created a small test folder. OK I think I should be all
set, so I do TOOLS/DOWNLOAD PRICES. Everything looks like its running fine. I
see the logging on to Internet messages ... I even see the request for prices
showing up. The number of characters field fills in but the records, number
of quotes ... remain blank. Finally the Collection Report in Downloader pops
up and shows me that I have not received a single quote all the symbols have
the red x next to them ...
Anybody have any ideas, I sure would appreciate it. My goal was to be looking
at charts this weekend.
I have sent an email to Prophet's support.
On an other note, I called Prophet Friday about 11:30 EST as of 6:00 EST I
had not heard back from them. I was surprised. Any one else have trouble
contacting Prophet.
THanks for your help
Chris
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