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<font size=3>how about adding a few more columns in the explorer.....and
when you open a chart...allow me to see the chart without closing all the
other windows... <br>
<br>
<br>
At 04:03 PM 8/25/00 -0600, you wrote:<br>
<blockquote type=cite cite>Lionel:<br>
<br>
Having been intimately involved in the development of software for
Equis<br>
since 1988, I want to set the record straight. Our motivations for
our<br>
overall software architecture have nothing to do with the issues you
bring<br>
up. We would never ignore "easy" solutions. Chances
are that there are<br>
numerous technological issues behind the scenes that prevent the
"easy"<br>
solution from being implemented. Things are not always as they seem
on the<br>
surface. <br>
<br>
The fact remains that virtually all capabilities of MetaStock have
been<br>
added at the request of users of our software. The fact that we are
unable<br>
to implement all requested technology for each and every individual
user<br>
does not mean that we do not listen or care about our customer
base. While<br>
many users (such as yourself and others on this list) have been
campaigning<br>
for a more open architecture design, we have just as many users (if
not<br>
more) who want a one-stop solution for all their needs. We will
create a<br>
more modular design and we will open up to more third party developers,
but<br>
we will not sacrifice more of our already battered quality to do
it.<br>
<br>
We are working to implement many of the changes requested by yourself
and<br>
others on this list. I cannot guarantee that everything will be
done<br>
perfectly "to order" for each and every user. It remains
to be seen if I<br>
can lead a team of dedicated programmers to develop an application
that<br>
meets your needs as well as the individual needs of everyone who reads
this<br>
list. I can promise that I (and Equis) am passionate about trying
to<br>
produce software that EVERYONE finds useful and that is a good value for
the<br>
cost. In the meantime, I will not sit quietly on the sidelines if
anyone<br>
implies that Equis, my team or I do not listen or care about
customer<br>
issues.<br>
<br>
<br>
Ken Hunt<br>
Programming Manager<br>
Equis International<br>
<br>
<br>
-----Original Message-----<br>
From: Lionel Issen
[mailto:lissen@xxxxxxxxx]<br>
Sent: Friday, August 25, 2000 11:50 AM<br>
To: metastock@xxxxxxxxxxxxx<br>
Subject: Re: To PD Manager - Data Feed Question<br>
<br>
<br>
In the early days of Metastock, there was a basic version and a Pro
version.<br>
I think that sales were thin with the basic version.<br>
<br>
Your idea of a modular version is great. It has been urged on Equis
for<br>
many years. There is also 3rd party software, like TAS, that would
answer<br>
many of the problems in Metastock, but Equis wont touch it. The
present<br>
solution of having to learn a new high level language is stupid. A
more<br>
powerful formula language would be a simpler and more elegant solution
for<br>
the user.<br>
<br>
Equis doesn't want to develop a modular version. Unlike Investors
FastTrack<br>
they do not want to encourage 3rd party add-on programs. Reuters wants
to<br>
use Metastock as a means to sell their data service.<br>
Lionel Issen<br>
lissen@xxxxxxxxx<br>
----- Original Message -----<br>
From: Al Taglavore <altag@xxxxxxxxxx><br>
To: <metastock@xxxxxxxxxxxxx><br>
Sent: Friday, August 25, 2000 12:23 PM<br>
Subject: Re: To PD Manager - Data Feed Question<br>
<br>
<br>
> Ken,<br>
><br>
> Why cannot we have a basic model of the software and then BUY
the<br>
> additional modules from Equis that the user feels would enhance his
or her<br>
> use of the program in the manner he/she uses/trades?<br>
><br>
> Rather than to have the premise, "... we will never be able to
provide the<br>
> perfect software for the entire spectrum of<br>
> users, but we can try to produce software that the greatest number
of<br>
users<br>
> will find useful in some way," why not<br>
> build a model that will address the majority and then suppy
different<br>
> segments of the market with the tools they need for their markets
and<br>
> degrees of involvement. The person that trades a five thousand
dollar<br>
> account surely does not need OR WOULD USE the tools or methodologies
of a<br>
> person trading a half million dollar account.<br>
><br>
> Would this not then allow Equis more flexibility and contribute to a
more<br>
> powerful program? No one can expect Equis to supply a Cadillac
at the<br>
> price of a Saturn.<br>
><br>
> Al Taglavore<br>
><br>
> > From: PD Manager <pdmanager@xxxxxxxxxxxxxxxxx><br>
> > To: 'metastock@xxxxxxxxxxxxx'<br>
> > Subject: RE: To PD Manager - Data Feed Question<br>
> > Date: Friday, August 25, 2000 10:20 AM<br>
> ><br>
> I have stated before that we do not consider our users computer
or<br>
> programming experts. Even with that, it is extremely difficult
to make<br>
> software useful to a user base where their technical abilities have
such a<br>
> wide range.<br>
><br>
> We literally get hundreds of suggestions every year from a set of
users<br>
who<br>
> want to make the software "easier to use". We get
just as many<br>
suggestions<br>
> from a user base who want it to be "more powerful and
flexible". The<br>
> demands of these two groups are entirely different. The trick
is to try<br>
> and<br>
> produce a software package that can fill both needs. Obviously
we will<br>
> never be able to provide the perfect software for the entire
spectrum of<br>
> users, but we can try to produce software that the greatest number
of<br>
users<br>
> will find useful in some way. This also means that it is next
to<br>
> impossible<br>
> to ultimately please everyone.<br>
><br>
> We are always trying to make our software easier to use. We
are also<br>
> constantly trying to add features and capabilities that the
"power user"<br>
> demands. At this point we are not willing to do one of these
things at<br>
the<br>
> expense of the other.<br>
><br>
> Ken Hunt<br>
> Programming Manager<br>
> Equis International<br>
><br>
> -----Original Message-----<br>
> From: Gerard Heuby
[mailto:mail@xxxxxxxxx]<br>
> Sent: Friday, August 25, 2000 7:44 AM<br>
> To: metastock@xxxxxxxxxxxxx<br>
> Subject: Re: To PD Manager - Data Feed Question<br>
><br>
><br>
> Ton,<br>
><br>
> I do not blame Equis guys, I agree they made a nice software but
right now<br>
> this software can be used without problems only by experts like
you.<br>
><br>
> My goal is not to become an expert in operating systems nor
softwares, I<br>
> just want to forget technical stuff to focus on markets.<br>
><br>
> All people in this list have more knowledge in Windows than the
average<br>
> Windows users.<br>
> I am really far from an expert but I have installed several
operating<br>
> systems and a lot of softwares, sure I didn't make all perfect but
all my<br>
> other softwares including real-time systems are working
nicely.<br>
><br>
> I think next step for Equis would be to make MS usable by the
average<br>
> people.<br>
><br>
> Gerard<br>
><br>
><br>
> ----- Original Message -----<br>
> From: A.J. Maas
<mailto:anthmaas@xxxxxxxxx><br>
> To: Metastock-List
<mailto:metastock@xxxxxxxxxxxxx><br>
> Cc: suggestions@xxxxxxxxx
<mailto:suggestions@xxxxxxxxx><br>
> Sent: Thursday, August 24, 2000 6:41 PM<br>
> Subject: Re: To PD Manager - Data Feed Question<br>
><br>
> You guys @ Equis are under-estimating the quality of your own
products and<br>
> that of your programmers<br>
> and their programming skills + levels.<br>
> You guys are also under-estimating the quality of the different
OS<br>
versions<br>
> that are being used, eg<br>
> stand-alone or in combination with your Equis products.<br>
><br>
> >From only servicing + supporting some 10,000+ PC's, can easely
come to<br>
> this<br>
> "OS stand-alone or in<br>
> combination with..."-conclusion, eg from also having installed
your<br>
various<br>
> Equis products on the<br>
> various OS's in our company's internal program demonstrations ( to
only<br>
> show<br>
> off to collegue's your<br>
> program as a demo of what it is all capable of ) and from my own
testing<br>
> purposes.<br>
> The best way to test this latter, is to install your products on
clean<br>
> OS's,<br>
> eg prior to any other 3td party<br>
> software installs, and after that particular OS is fully
set-up,<br>
configured<br>
> right and set right.<br>
><br>
> Then, following the above, a few more easely further drawn
conclusions can<br>
> be made:<br>
>
--------------------------------------------------------------------------<br>
--<br>
><br>
> -----------------------------------------------<br>
> - Users can blame themselves for buying and installing unproper PC's
and<br>
> other 3td party accessories, software<br>
> + hardware products.<br>
> - Users can also blame themselves for not providing their PC's
the<br>
> environments in which the quality products<br>
> can live an uninterupted production life, eg in the lack
of having<br>
proper<br>
> installations, configurations, settings,<br>
> software + hardware.<br>
> - Users can further blame themselves for their lack and/or
continiously<br>
> lack<br>
> in not providing their PC's the<br>
> always required software + hardware maintanance, badly
required for<br>
> having<br>
> decent productivity environments.<br>
> - Users can also further blame themselves for being computing
illiturates,<br>
> eg blindly installing whatever 3d party<br>
> softwares + hardwares they can get their hands on,
and/or for making<br>
> unqualified configurations+setting changes.<br>
> - Equis and other software and hardware Co.'s can blame theirselves
for<br>
not<br>
> providing full Knowledge Base (Archive in)<br>
> Support, eg free scrollable tech articles, solutions,
patches and other<br>
> downloads commonly available on the Internet,<br>
> as can be seen + is done by many other <very
succesfull> Co.'s (eg<br>
> MS,HP,IBM,FIC,Intel,Award, just to name a few).<br>
> - Equis and other software and hardware Co.'s can also blame
theirselves<br>
> for<br>
> not providing their users with free<br>
> accessable educational articles on PC+their program
combined use, eg<br>
> still<br>
> lacking in the above Knowledge Base.<br>
><br>
> >From and for the above, there are no excuses to be made or
accepted.<br>
> Like known from the 0=OFF and 1=ON switch positions, you either do
provide<br>
> or don't provide..., eg point out to users<br>
> what should and can be done and what should and cannot.<br>
><br>
> Besides then easely providing the solving answers of any issues
raised,<br>
> this<br>
> "public relation"-work will also be of<br>
> a shocking possitively-thus-succesfull benificiary impuls to a
Co.'s<br>
> sales-figures.<br>
><br>
> Like the Bartjens' Law states: 1 + 1 = 2<br>
> (no other option : "nothing else : nothing more or nothing
less").<br>
><br>
> A big thumb up for your input+that of your Support+Sales Dep.'s is
in its<br>
> place, though.<br>
><br>
> cc - suggestions@xxxxxxxxx
<mailto:suggestions@xxxxxxxxx>
{for<br>
providing<br>
> the above Knowledge Base}<br>
><br>
> Regards,<br>
> Ton Maas<br>
> ms-irb@xxxxxxxxxxxxxxxx
<mailto:ms-irb@xxxxxxxxxxxxxxxx><br>
> Dismiss the ".nospam" bit (including the dot) when
replying.<br>
> Homepage
http://home.planet.nl/~anthmaas<br>
<http://home.planet.nl/~anthmaas><br>
><br>
><br>
><br>
><br>
> ----- Original Message -----<br>
> From: PD Manager<br>
> To: 'metastock@xxxxxxxxxxxxx'
<mailto:'metastock@xxxxxxxxxxxxx'><br>
> Sent: donderdag 24 augustus 2000 20:22<br>
> Subject: RE: To PD Manager - Data Feed Question<br>
><br>
> Gerard:<br>
><br>
> We have found that in some cases, virtually any Windows-based
program will<br>
> exhibit problems with specific versions of Windows. Although
they may<br>
look<br>
> similar (almost identical) on the screen, there are numerous cases
where<br>
> the<br>
> low-level programming issues between Windows versions are
vastly<br>
different.<br>
> There are also cases where problems or quirks in the Windows system
itself<br>
> will only show up in specific versions of MetaStock. When you
couple this<br>
> with the numerous problems caused by quirks in various video or
printer<br>
> drivers, it is no surprise that only specific combinations of
MetaStock<br>
and<br>
> Windows can show problems.<br>
><br>
> Ken Hunt<br>
> Programming Manager<br>
> Equis International<br>
><br>
> -----Original Message-----<br>
> From: Gerard Heuby
[mailto:mail@xxxxxxxxx]<br>
> Sent: Thursday, August 24, 2000 3:39 AM<br>
> To: metastock@xxxxxxxxxxxxx<br>
> Subject: Re: To PD Manager - Data Feed Question<br>
><br>
><br>
> Ken,<br>
><br>
> Don't know if other people in this list can confirm but :<br>
> I have moved from MS Pro 7.0 on NT4 to MS Pro 7.02 on W98SE to use
dual<br>
> monitoring and I have more problems now although I have installed it
as<br>
new<br>
> on a new clear system.<br>
> My 7.0 was working quite well (out of some problems I did report in
this<br>
> list).<br>
> I will not report all the problems I have now with 7.02 , some are
not<br>
> important and I can deal with.<br>
> Others are painfull and I even had to re-install the whole
thing.<br>
> Out of this, my opinion is using MS with W98 is the main problem ( I
do<br>
> hope<br>
> 7.02 is not worse than 7.0 ).<br>
><br>
> (I will move to W2000 in the near future but I must deal with W98
for a<br>
> while)<br>
><br>
> Can you confirm whether operating system choice can affect MS use
?<br>
><br>
> Gerard<br>
><br>
> ----- Original Message -----<br>
> From: PD Manager<br>
> To: 'metastock@xxxxxxxxxxxxx'
<mailto:'metastock@xxxxxxxxxxxxx'><br>
> Sent: Wednesday, August 23, 2000 2:49 PM<br>
> Subject: RE: To PD Manager - Data Feed Question<br>
><br>
> Testing was implied as being part of the debugging process.
The omission<br>
> was in my email and not in our process, although many would like to
debate<br>
> me on that I'm sure.<br>
><br>
> Your not so subtle "shot" at us for recent quality
problems has been<br>
> received, understood and well deserved. We are trying to
improve.<br>
><br>
> Thanks,<br>
><br>
> Ken Hunt<br>
> Programming Manager<br>
> Equis International<br>
><br>
> </font></blockquote><br>
<font face="Courier New, Courier" size=3>Jim...<br>
Atlanta, GA</font></html>
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