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<DIV><FONT face=Arial size=2>Following is a copy of message I sent to MS
support;</FONT></DIV>
<DIV><FONT face=Arial
size=2>--------------------------------------------------------------------------------------</FONT></DIV>
<DIV><FONT face=Arial size=2>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>I've sent a previous message describing the
problems with setting up an S&P contract with eSignal. The only trades
shown were between 7:44 AM and 1:35 PM MST, when it should have been 7:30 AM to
2:15 PM MST.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>I also spoke with someone this morning (3/29/00) at
Equis, who told me they had received about ten calls on this problem and told me
to call DBC (eSignal) as it was their problem, all they do is 'pass through the
data received from Signal'. I did call </FONT><FONT face=Arial
size=2>Signal, spent about one hour on the phone with DBC tech support,
which was very helpful and finally determined it was not their problem, they
actually connected to the same server MS was connecting to and retrieved the
data, which was correct.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Rather than spend another hour on the phone,
waiting for someone to pick up at Equis, I started looking around to see if I
could figure it out...</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Well, you have a bug! in your symbol database the
SP contract is configured with start time and end time as.... you guessed
it, 7:44 and 1:35!!!! Once I changed the symbol database (through the
downloader), the problem disappeared...</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>After ten calls, you'd think someone at Equis would
at least TRY and find out if the problem was theirs rather than immediately
point a finger at DBC. I'm extremely disappointed in your tech support.
I'm a new MS user and was able to find the problem in about an hour or so...
you'd think support would be able to do better!!!</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Please correct the symbol database so that my
changes do not get overwritten when I update it.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Thanks</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Ed Montero</FONT></DIV></FONT></DIV></BODY></HTML>
</x-html>From ???@??? Wed Mar 29 19:10:06 2000
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Date: Wed, 29 Mar 2000 20:33:37 -0600
From: Rajesh <rajesh@xxxxxxxx>
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Subject: Re: Pricing Ms Pro for Reuters
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Hi Vignesh,
<p>Does Reuters India sell EOD data for Metastock ? Equis hasnt replied
to my mail, so if you happen to be in the know of the scene out there
pls let me know.
<br>
<p>Rajesh
<br>
<br>
<p>eswar wrote:
<blockquote TYPE=CITE><style></style>
<font face="Tahoma"><font size=-1>Hello
folks</font></font><font face="Tahoma"><font size=-1>I am just 2 days on
the list and am already beginning to benefit from it. Keep up the good
work!</font></font><font face="Tahoma"><font size=-1>Has anyone made an
outright purchase of the Metastock Pro for Reuters? If yes, how much was
paid for it?</font></font><font face="Tahoma"><font size=-1>The equis site
prices MS Pro for Reuters at $295 a month and does not have the pricing
for outright purchase. Reuters, India informs me that the price for outright
purchase will be, hold on to your seats, $4900 + 15%amc. Ms pro itself
is prices at $1495 ! There seems to be no explanation for the difference.</font></font><font face="Tahoma"><font size=-1>thanks</font></font><font face="Tahoma"><font size=-1>vignesh</font></font> </blockquote>
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</x-html>From ???@??? Wed Mar 29 19:10:15 2000
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From: "M. Robb" <robb@xxxxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
References: <LMBBKJCLKIJIBBJLAEIJGEKICPAA.nkormanik@xxxxxxxxxx>
Subject: Re: Latest changes in version 7.01
Date: Thu, 30 Mar 2000 09:57:09 +0800
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Status:
They say they are working on a connection with Qfeed; or rather Qfeed is the
one working on it. I think they are serious, but Qfeed is overwhelemed with
connection problems right now. Dynastore says it will run MS RT on Qfeed;
just buy the software. See the dl section of Qcharts.
----- Original Message -----
From: "Nicholas Kormanik" <nkormanik@xxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Sent: Thursday, March 30, 2000 1:34 AM
Subject: RE: Latest changes in version 7.01
>
> Nice long answer from Equis. Too bad they didn't bother to answer the
> question asked:
>
> Are other data vendors **now** being supported? Specifically, Quote.com's
> QFeed?
>
> Thanks
>
>
>
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