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Thanks Glen.
But now what if we go camping in the week-end or go on holidays or even
go travelling-around-the-globe-trotting ?
We already have so many problems remembering to take the right traveling
documents and financial/insurance documents with us, and now we are
also FORCED to have to take (many) program Cd's with us?
Please, forward to the Co. to reconsidder this, eg at least do a test on this first,
eg not directly on your program users, but perhaps volunteers, to oversee all
consequences involved, and then provide your users with a proper Help file, FAQ's
and Tips and Tricks articles to your program users+buyers, so that they can graduatly
-and well over a period of time- can come to terms with it, become aquinted AND
most important here:
"are than well prepaired for this -blund- change in our daily MetaStock lifes".
The move can be understood, but the abrubtness and the unexplained and slackish
further support in the program, on the website and on the List and around the world,
and it being very user unfriendly, cannot.
Hope you can understand my concerns in this matter, eg for as your own MSK user
being listed and well informed on this and other matters by the List, but also for any
of your other and future customers that are not (being able to) receiving the List's very
informative mailings, or are not that fortunate to get direct support from you or get
support localy (eg in this I am thinking of your users elsewhere on this globe, eg
having language problems for starters, lack of local support secondly, being
financialy unexpectedly surprised thirdly, later confused and disapointed fourthly
and finaly than angry to being pissed off fifthly !!!).
Regards,
Ton Maas
ms-irb@xxxxxxxxxxxxxxxx
Dismiss the ".nospam" bit (including the dot) when replying.
Homepage http://home.planet.nl/~anthmaas
----- Original Message -----
From: <support@xxxxxxxxx>
To: <anthmaas@xxxxxxxxx>
Sent: vrijdag 25 februari 2000 17:17
Subject: RE: Metastock CD Check [SUP2000022300000163]
> To enable us to provide more efficient support, use the "Reply" feature in your email program when responding to this email.
Please send unrelated issues in a new email.
>
> Your email was responded to by:
> Glen
> Equis Customer Support
> http://www.equis.com
>
>
> Glen's response is below the following line.
> -----------------------------------------------------------------------
>
> Ton,
>
> The CD verification has been implemented to verify that the person using
> the program is the person that owns the CD. If the CD is unavailable,
> the customer can contact Equis and can be provided a Verification Key.
> These are currently the only ways to get past the CD verification.
>
> Currently, any upgrades for MetaStock version 7.0 and later are going to
> be via CD. There are no plans for update files on Equis web site.
>
> Glen
>
>
> Please, can you help these people !
>
> Regards,
> Ton Maas
> ms-irb@xxxxxxxxxxxxxxxx
> Dismiss the ".nospam" bit (including the dot) when replying.
> Homepage http://home.planet.nl/~anthmaas
>
>
>
> I do not own a copy of 7.0.
>
> Equis reply mentions a solution IF you also have the CdRom at hand.
> Equis thus doesn't answer this question for its mobile(+laptop) users,
> who
> perhaps travell and do not have that particular CdRom with them.
> Perhaps equis can let the List know what particular file the program is
> looking
> for when you are getting bugged for a 7-day solution, and where in which
> folder
> (and on which drive) it is to be found. Else put it on their website for
> download,
> including instructions and perhaps an apology.
>
> I also wonder if you've installed a program upgrade (eg 6.x --> 7.0),
> instead
> of a full new 7.0 program.
> If so, next time point to the MSWIN.EXE folder, as setup is bound to
> look
> for (older) programs being installed.
>
> Works for most other upgrades............(older programs are usualy also
> installed................on the new CdRom)
>
> Else get directly in touch with Equis
> www.equis.com
>
> Regards,
> Ton Maas
> ms-irb@xxxxxxxxxxxxxxxx
> Dismiss the ".nospam" bit (including the dot) when replying.
> Homepage http://home.planet.nl/~anthmaas
>
> cc support@xxxxxxxxx
>
> ========================================================
>
> ----- Original Message -----
> From: "Eric Duchesne" <ericduchesne@xxxxxxxxxxx>
> To: <metastock@xxxxxxxxxxxxx>
> Sent: maandag 21 februari 2000 1:52
> Subject: Re: Metastock CD Check]
>
>
> > I have follow what Mr MAss has kindly (i must say as usuall if i may!)
> sent
> > to me without trully understand what i have done. I know that i will
> not
> > have this option check again. I hope will see in the future and let
> you
> > know.
> >
> > I would like to thank Mr Mass
> >
> > eric
> >
>
>
> ----- Original Message -----
> From: "A.J. Maas" <anthmaas@xxxxxxxxx>
> To: "Metastock-List" <metastock@xxxxxxxxxxxxx>
> Sent: zondag 20 februari 2000 16:42
> Subject: Re: Metastock CD Check
>
>
> > No nead for Paranoia or starting more Hoaxes (there are enough already
> !!!)
> >
> > Additionaly to Equis Support's fast & honoust reply on this issue,
> there is a hic-up
> > in their MetaStock Cd's Autorun.ini feature, and in which
> Support-reply you
> > were advised to do perform a standard Win9x routine (holding down
> Shift key
> > to disable any AutoIt.exe calls), have printed further below another
> -for my situation-
> > better&in future use quicker solution.
> >
> > Equis' advice was:
> > -Hold Down the SHIFT key while Insert-ing(on tray) the MSK-program
> Cdrom
> > into your CdRom-player(press the tiny button on the front panel)
> > -Hold SHIFT key Down for as long as it takes the Cd to be read for
> installation
> > file calls and when finaly being installed, eg until all the
> "player's installation noise"
> > has disappeared (eg when in Windows Explorer or My Computer you will
> see
> > your Cd-drive change Icons+Name).
> > -Release SHIFT key
> >
> > A second and better option is to leave (undo) the Auto Insert Message
> option unavailable:
> > -go into ControlPanel|System|CDROM|"YourCdrom player"
> > -at the bottom left, click for your Cdrom player's Properties
> > -click the Settings TAB
> > -go to Options section
> > -uncheck the Auto Insert Message option
> > Next time any program that has the Autorun.exe feature being addressed
> to, will
> > find its attempts (made by their Autorun.ini file) die in harmony (eg
> it will not be started/run).
> > It does mean, however, that in future you will have to manualy start
> up any setup programs
> > that their Autorun.ini refer to, if you want such a Cd's program being
> installed.
> > You can view the Autorun.ini by copying file to a temp folder,
> renaming its extension
> > to TXT and double clicking file for opening by NotePad. In file you
> will see what Setup.exe
> > or Install.exe is the correct one to run a setup. (Eg Office has 3 of
> such setup files in the
> > Office Cd's main folder, but only one will get addressed in Office's
> AutoRun.ini).
> >
> > Regards,
> > Ton Maas
> > ms-irb@xxxxxxxxxxxxxxxx
> > Dismiss the ".nospam" bit (including the dot) when replying.
> > Homepage http://home.planet.nl/~anthmaas
> >
>
>
> ----- Original Message -----
> From: "Eric Duchesne" <ericduchesne@xxxxxxxxxxx>
> To: <metastock@xxxxxxxxxxxxx>
> Sent: maandag 21 februari 2000 1:33
> Subject: Re: Metastock CD Check
>
>
> > That is exactly my problem. I am not home and will not be for a long
> time. I
> > was not expecting this to happen. I tryed to call the number that they
> give
> > but after a wait of two hours (Long distance call!!!) i was so mad
> that i
> > decided to give up. Now i have to try this again since i do not have
> the CD.
> > It is really annoying and so surprising since it was not written
> anywhere in
> > the guide book. THank you for the nice surprise.
> >
> > Now i still have the question remaining. I do not have the CD of
> Metastock
> > 7.0 professionnal, How do i do in order to avoid the seven day
> "Guillotine"
> > from Metastock. Will i loss my program?? What will happen?
> >
> > Please help.
> >
> > eric
>
> >
> > ----- Original Message -----
> > From: "HHP"
> > To: <metastock@xxxxxxxxxxxxx>
> > Sent: zondag 20 februari 2000 8:37
> > Subject: Re: Metastock CD Check
> >
> >
> > > I've had the same thing. It is probably a form of piracy prevention
> and
> > > if so will keep recurring. It is really annoying. Big Brother is
> > > watching you. Any prospective purchasers of ver. 7 should expect
> this.
> > > It gives you a week to comply before the program becomes
> inoperative.
> > > What happens to someone travelling with a lap-top?
> > >
> > > HHP
> > > ========================
>
> ----- Original Message -----
> From: Frank McClendon
> To: metastock@xxxxxxxxxxxxx
> Sent: zondag 20 februari 2000 1:14
> Subject: Re: Metastock CD Check
>
>
> Eric-
>
> This is a partial copy of what was posted in the thread:
>
> There is a license verification needed 90 days after installing
> MetaStock
> 7.0. Generally installing the CD is enough. Apparently the Auto-run
> feature
> started instead. The next time it asks you for the CD, hold down the
> SHIFT
> key on your keyboard as you insert the CD and continue to hold it down
> for a
> few seconds and this will disable the Auto-run feature momentarily. This
> will allow the verification feature to read the CD without Auto-run
> starting, when complete MetaStock will start up. This only needs to be
> done
> once.
>
> Lynn
> Equis Support
> http://www.equis.com/
> http://www.equis.com/customer/support/
>
> Please include previous email answers and questions in your response.
>
> Equis and MetaStock and MetaStock Professional are registered trademarks
> of Equis International. Achelis Binary Wave, The DownLoader, Expert
> Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
> Equis International.
>
>
> -----Original Message-----
> From: Frank McClendon [mailto:fmcclen1@xxxxxxxxxxxx]
> Sent: Tuesday, January 25, 2000 3:21 PM
> To: metastock@xxxxxxxxxxxxx
> Subject: Re: Metastock CD Re-Verification?
>
>
> MSRT
> v7.0
> Sep 17, 1999 Build
>
>
> ----- Original Message -----
> From: "Frans Derksen" <derksenf@xxxxxxxxxxxxxx>
> To: <metastock@xxxxxxxxxxxxx>
> Sent: Tuesday, January 25, 2000 1:55 PM
> Subject: Re: Metastock CD Re-Verification?
>
>
> > Frank,
> >
> > I've been using Metastock intensively since last century (1993) and I
> > thought I've gone through all of it, but this never happened to me.
> > I agree with your remarks in the last paragraph.
> > What version are you using ?
> >
> > Frans
> >
> >
> > At 07:20 25-1-2000 -0600, you wrote:
> > >Has anyone ever received the request from MetaStock (the program) to
> > >"insert the CD in the floppy drive for re-verification or your
> program
> > >will be terminated in 7 days" This message popped this morning (or
> > >last night) and when I inserted the CD this morning, MetaStock tried
> to
> > >install a new copy over itself.
> > >
> > >Has anyone else dealt with this before? What's the magic bullet?
> > >
> > >If Equis is reading couldn't this "feature" be designed a little
> better
> > >so that you simply retype a CD Key? Also couldn't the install be
> > >smart enough to recognize that MS is already installed - then go on
> to
> > >do whatever it needs to do instead of reinstall?
> > >
> > >Frank McClendon
>
> ----- Original Message -----
> From: Eric Duchesne
> To: metastock@xxxxxxxxxxxxx
> Sent: Saturday, February 19, 2000 7:05 PM
> Subject: Metastock CD Check
>
>
> I am sorry to ask you this again, but i just try to open Metastock and
> it ask me to put the cd for a check up. Unfortunatly, i can not find it
> again. I try with an older version of it, but no luck.
>
> If my memory still ok there were someone asking the same question few
> days ago. COuld you send me the email again.
>
> Thank you
> eric
> ericduchesne@xxxxxxxxxxx
> "MetaStock, Equis, OptionScope, and QuoteCenter are registered trademarks of Equis International. Achelis Binary Wave, The
DownLoader, Expert Advisor, The Explorer, Visual Control, and Smart Charts are trademarks of Equis International."
>
>
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