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My apologies. for some reason I did no see the rest of the posting on my
monitor
Lionel Issen
lissen@xxxxxxxxx
----- Original Message -----
From: Lionel Issen <lissen@xxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Sent: Thursday, February 24, 2000 9:04 AM
Subject: Re: Request for Customer Support - Form [SUP2000022300000075]
> This reply sounds quite stupid
> Lionel Issen
> lissen@xxxxxxxxx
> ----- Original Message -----
> From: Adam Hefner <vonhef@xxxxxxxxxxxx>
> To: <metastock@xxxxxxxxxxxxx>
> Sent: Thursday, February 24, 2000 6:51 AM
> Subject: Fw: Request for Customer Support - Form [SUP2000022300000075]
>
>
> > Here is the reply from Equis support concerning the "page fault" error
> when
> > trying to use the "insert/metastock chart" option in excel....I wonder,
if
> > they even tried to do this on any of their systems? I bet they will
> receive
> > the same error!
> >
> >
> > ----- Original Message -----
> > From: <support@xxxxxxxxx>
> > To: <vonhef@xxxxxxxxxxxx>
> > Sent: Wednesday, February 23, 2000 10:02 PM
> > Subject: RE: Request for Customer Support - Form [SUP2000022300000075]
> >
> >
> > > To enable us to provide more efficient support, use the "Reply"
feature
> in
> > your email program when responding to this email. Please send unrelated
> > issues in a new email.
> > >
> > > Your email was responded to by:
> > > George
> > > Equis Customer Support
> > > http://www.equis.com
> > >
> > >
> > > George's response is below the following line.
> >
> -----------------------------------------------------------------------
> > >
> > > The message invalid page fault is a Windows messasge that refers to
> > > video. It is possible the video driver is not fully compatible. Try
> > > changing your Video Settings as follows:
> > >
> > > Click Start|Settings|Control Panel.
> > >
> > > Double-click the System icon.
> > >
> > > Click the Performance tab.
> > >
> > > Click the Graphics button.
> > >
> > > Drag the Hardware Acceleration pointer to None and click OK. Window
may
> > > ask you to restart. If so answer yes and restart.
> > >
> > > Start MetaStock and try this again.
> > >
> > > If this does not help Start Windows98 in Safe Mode. To do this close
> > > MetaStock and all other programs running in Windows 98.
> > >
> > > Click Start|Run.
> > >
> > > Type MSCONFIG into the Run field and click OK.
> > >
> > > When the System Configuration Utility menu appears click the General
> > > tab.
> > >
> > > Click the Advanced button.
> > >
> > > Place a checkmark in Enable Startup menu and click OK.
> > >
> > > Click OK to close the System Configuration Utility menu.
> > >
> > > Answer Yes when you are asked if you want to restart the computer.
> > >
> > > Select "Safe Mode" from the menu that appears.
> > >
> > > Start MetaStock and try this again. If this works it means your video
> > > driver is not fully compatible.
> > >
> > > Contact the manufacturer of your video card and get a different
version
> > > of the video driver.
> > >
> > >
> > > Sender : vonhef@xxxxxxxxxxxx
> > > Tracking Number : SUP2000022300000075474
> > > Pool : Support - General
> > > Sent to : support@xxxxxxxxx
> > > Date : 2/23/00 9:15 AM
> > > ---
> > >
> > > Below is the result of your feedback form. It was submitted by
> > > (vonhef@xxxxxxxxxxxx) on Sunday, February 20, 2000 at 00:24:13
> >
> ------------------------------------------------------------------------
> > > ---
> > >
> > > Program_Name: MetaStock
> > >
> > > Version: 6.52
> > >
> > > Data_Vendor: Reuters
> > >
> > > First_name: Adam
> > >
> > > Last_name: Hefner
> > >
> > > Comments: When using Microsoft Excel 2000, I am trying to insert a
> > > MetaStock Chart by "Insert/object/MetaStock Chart", I recieve an error
> > > that states "MSWIN caused an invalid page fault in MSWIN.EXE at
> > > 0177:004c6e85." I am able to insert other objects, so I assume there
is
> > > a problem with MetaSStock. I will post a jpeg file that shows the
error,
> > > to the MetaStock e-mail list if you wish to veiw it. Any help would
be
> > > appreciated. Adam Hefner
> > >
> >
> ------------------------------------------------------------------------
> > > ---
> > >
> > > REMOTE_HOST: 206.30.100.129
> > > HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98;
DigExt)
> > >
> > >
> >
> >
>
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