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I too am having problems printing from V 6.52
I installed V6.52 from a new disk and also installed the upgrade from the
equis web site. I carried out an exploration and printed the results. the
only thing that printed was the location of the tickers that were selected
by the exploration.
Is there a work around or patch for this?
Lionel Issen
lissen@xxxxxxxxx
----- Original Message -----
From: George Ashton <golden1@xxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Sent: Friday, February 11, 2000 3:58 AM
Subject: Re: MS 6.52 EOD Printing Problems
> Count me in as a sufferer too!
>
> George.
>
> At 21:05 10/02/2000 -0800, you wrote:
> >Feb 10, 2000
> >Bill,
> >
> >Attached is a copy of the letter that I personally wrote to you
> >informing MS that their 6.52 EOD program had a serious printing problem.
> >
> >The majority of the MS users that have encountered this problem have
> >since responded to your Dec 1st 1999 memo.
> >
> >As of Feb the 10th 2000, I have not had the courtesy of receiving any
> >written response from MS acknowledging the serious 6.52 EOD printing
> >problem and how MS proposed to resolve it.
> >
> >In addition, MS is forecasting to release 7.0 EOD update while existing
> >6.52 users stew in the 6.52 printing mess.
> >
> >When does MS begin to function as a responsible software supplier and
> >respond to this serious problem. The nonresolution of this problem has
> >demonstrated MS's lack of consumer follow up..
> >Why not acknowledge the problem?
> >
> >If 7.0 is the solution to the problem; then I strongly recommend that
> >all 6.52 paid upgrade users be given a rebate to be applied to 7.0. I
> >also suggest that all 6.52 users be given a rebate for the tremendous
> >amount of aggravation and inconvenience everyone encountered when they
> >upgraded to 6.52.
> >
> >When will MS becomes a responsible software supplier and resolve these
> >glaring software flaws?
> >
> >Surveys with no follow up is a joke and I seriously question MS
> >corporate integrity.
> >
> >Give me a straight answer and tell me when will MS resolve the 6.52
> >software printing problems?
> >
> >Attachment:
> >Subject: Re: Printing Charts with version 6.52
> > Date: Mon, 29 Nov 1999 20:16:20 -0800
> > From: "Lino A. Alessi" <linoaalessi@xxxxxxxxxxxxxx>
> > To: Bill Forman <wforman@xxxxxxxxx>
> > CC: Metastock User Group <metastock@xxxxxxxxxxxxx>
> >
> >
> >November 29, 1999
> >Bill,
> >
> >I am deeply disturbed by the lack of adequate response I have seen from
> >Equis during the past 2 weeks concerning the obvious printing problems
> >that MS 6.52 demonstrates.
> >
> >I also have had the same 6.52 printing problems and I would like to
> >express to the group how a professional, reputable and reliable company
> >tries to resolve an obvious problem.
> >
> >Since I purchased the 6.52 upgrade in September, I have gone back to the
> >
> >Xerox company concerning the Xerox 8C printer. Xerox quickly responded
> >and tried to determine whether their printer was at fault. Xerox even
> >replaced my 8C printer with the Xerox DucoPrint 11C. Xerox has gone the
> >
> >extra mile and has responded in a very reputable manner and never during
> >
> >our search for a resolution did Xerox stonewall the problem.
> >
> >Living in Silicon Valley allows me to call many software companies in
> >the valley to explain to them what MS 6.52 software problems I am
> >confronting. Bill, the problem is in MS 6.52, and MS has not responded
> >to this glaring problem in a reputable and honest fashion. The
> >difference in response between Xerox and MS has been amazing. As a
> >business owner, I am bewildered over what the group writes about Reuters
> >
> >your parent company- is their philosophy and lack of reliability in
> >supplying consistant data influencing Equis in their business practices?
> >
> >How can a reputable and reliable company not respond or acknowledge such
> >
> >an obvious and glaring problem in their software? The credibility of
> >Equis is at stake. Please, no more 6.52 patch fiascos.
> >
> >I want to know when will Equis resolve the 6.52 printing problem?
> >
> >Sincerely,
> >Lino Alessi
> >
> >
>
>
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