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For those of you who got the y2k problem to transfer files from tc2000 to
metastock here is the solution. It takes time but the final step feels good
to be back on track.
THe most important step is to make sure that you have check the Y2k file
once you want to transfert.'
I did it and it works.
See you and goof trading. By the way i stay home because we have about minus
40 degrees where i live.
eric
----- Original Message -----
From: Support2 <Support2@xxxxxxxxxx>
To: 'Eric Duchesne' <ericduchesne@xxxxxxxxxxx>
Cc: Support2 <Support2@xxxxxxxxxx>
Sent: Friday, January 14, 2000 7:41 AM
Subject: RE: Web Support Form
> To correct the issue with Exporting data to MetaStock, please try the
> following to correct that error message. Please be advised that we would
> prefer you undergo this procedure with a Technical Support Agent:
> 1. Close down any open programs, including the TC2000 program as well.
> 2. Activate your Internet connection, and then minimize it so it is on
your
> task bar.
> 3. Open up Windows Explorer (One method is to click on Start, then Run. In
> the open section you would type in Explorer.)
> 4. On the right hand side, double-click on the file folder labeled Program
> Files.
> 5. On the right hand side, double-click on the file folder labeled TC2000.
> 6. Now on the right hand side, there will be a file component labeled
> TC2000VersionUpgrade.exe (It should have an icon of two hands shaking).
> Double click on that file component.
> 7. Now press the upgrade button. This will run through a process of
logging
> in, transferring, then logging out, and updating.
> 8. Press the OK button, when it tells you that it has been updated.
>
> Then close down the Explorer window, and open Telechart 2000. You will
need
> to update for new information to complete the fix.
>
> If by chance, the upgrade dialog tells you that you are running the most
> current version, please you these instructions first:
>
> If it does not allow you to download the latest version, you will need to
> set your update number back. Here are the steps to do that:
> 1. Close all open programs.
> 2. Open up Windows Explorer.
> 3. Click on Program Files, and then TC2000 (both of these should be on the
> right hand side)
> 4. Double-click on TC2000RegInfo.exe
> 5. In alphabetical order underneath subject, you are looking for
> Settings/NextUpdate. Double click on it when you find it.
> 6. Lower that number by 15.
> 7. Close down any open windows, and reboot the machine. After that, try to
> run the version upgrade again.
>
> When you perform the export to MetaStock, please be sure that there is a
> check mark in the box beside Use MetaStock Y2K compatible data format
unless
> you need a two digit date format. To locate that box, click on Databank |
> Smart Export to MetaStock.
>
>
> Thank you,
> Nicole
> TC2000.COM
>
> > -----Original Message-----
> > From: Eric Duchesne [SMTP:ericduchesne@xxxxxxxxxxx]
> > Sent: Friday, January 14, 2000 1:40 PM
> > To: Support2
> > Subject: Re: Web Support Form
> >
> > When can i expect to have a new version of TC 2000 that works with
> > Metastock
> > and not have to transfert my files through the temporary system.
> > PLease work faster.
> >
> >
> > thank you
> >
> > eric
>
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