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Equis seems to be in a state of denial whenever anyone has a difficult
problem. However there are some pieces of software that will run on 98% of
the machines and wont run on the other 2%. I've had this happen to me once
or twice.
If you are able to print out anything else that you want to, except MS
charts, then, I would assume that the problem is with Equis software.
Lionel
----- Original Message -----
From: "Heidi Stubner" <stubner@xxxxxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Sent: Monday, November 29, 1999 3:05 PM
Subject: Re: Printing Charts with version 6.52
> I don't believe that waiting for 7.0 is the problem. Equis must come up
> with a solution, especially the volume of customers that are having
similar
> problems. I have downloaded the most current video and printer drivers
and
> it still doesn't want to work as it did before. It seems that some
> customers have done similar and it seems to work for them. I'm not sure
> what that is telling us.
>
> At 01:12 PM 11/29/1999 -0600, you wrote:
> >Just want to confirm that I too am having printing problems since
upgrading
> >to v.6.52. I contacted Technical Support and was told that I had
corrupted
> >data. I deleted and then reloaded price data, but that didn't solve the
> >problem. I don't have printing problems with any other program. I use an
> >old Canon BJ-200ex.
> >
> >If anyone comes up with a solution to this problem, please post it.
> >Otherwise, we'll just have to wait for v. 7.0 and hope it works
properly.
> >
> >Tom Strickland
> >
> >
> >
> >
> >At 11:55 AM 11/29/1999 EST, you wrote:
> >>Thanks, Bill, for your reply but I think you are missing the point most
of
> >us
> >>are making. It is:
> >>1. There was no problem printing graphs with Metastock 6.5.
> >>2. There now is a problem printing graphs with Metastock 6.52.
> >>3. I think you will agree that Metastock should provide a version of
6.5
> >that
> >>corrects the Y2K problem without causing problems in other areas.
> >>
> >>Bill, that's all we're asking for: A version of Metastock that corrects
the
> >>Y2K problem and not negatively affect anything else. We shouldn't have
to
> >buy
> >>ver. 7.0 to get this.
> >>Don't you agree?
> >>Sincerely,
> >>Joe Nemecek
> >>
> >>
> >
> >
> >
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