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Re: CompuServe Download Problems - do I need a new provider??



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<DIV><FONT size=2>Tho beta-testing doesn't permit one to disclose publicly 
any&nbsp;affecting RTD-issue's, </FONT><FONT size=2>can sure advise to 
jump</FONT></DIV>
<DIV><FONT size=2>aboard when the RTD's beta-test-phase is finaly over and gets 
</FONT><FONT size=2>transitted&nbsp;into the final RTD-Link's&nbsp;public 
version.</FONT></DIV>
<DIV><FONT size=2>(Now all "we" need is "our" European Exchange Data made 
available as well, and it to would be&nbsp;a perfect fit)</FONT></DIV>
<DIV><FONT size=2></FONT>&nbsp;</DIV>
<DIV><FONT size=2>Testing a mere 100+ securities/indexes, <FONT size=2><FONT 
size=2>using a single ISDN-line (64kB),&nbsp;</FONT></FONT>finished&nbsp;to 
completion <FONT size=2>all in all in</FONT></FONT></DIV>
<DIV><FONT size=2><FONT size=2>just about 1 minute. </FONT></FONT><FONT 
size=2>Tests involved:</FONT></DIV>
<DIV><FONT size=2>&nbsp;</DIV></FONT>
<DIV><FONT size=2>-Establishing the Connection + Connecting to ISP and 
RTD-Servers + Downloading (in &lt; 40 seconds)</FONT></DIV>
<DIV><FONT size=2>-Any Auto-disconnecting did not work/was not available (yet 
?)</FONT></DIV>
<DIV><FONT size=2>-Converting + Storing (20 seconds, yes the Downloader can be 
superfast !!!!)</FONT></DIV>
<DIV><FONT size=2>-Servers were always punctiouly on time 
on-line&nbsp;(when&nbsp;tests were set out)&nbsp; </FONT></DIV>
<DIV><FONT size=2>-Uses&nbsp;the updated "Qcentre.exe" (Downloader's own Quote 
Centre)</FONT></DIV>
<DIV><FONT size=2>-Automatic data correction AutoClean<SUP><FONT 
size=1>TM</FONT></SUP> = marvelous pleasure</FONT></DIV>
<DIV><FONT size=2>&nbsp;(among the&nbsp;features&nbsp;are Filling of missing 
History Data, Incorrect Data, Splits</FONT></DIV>
<DIV><FONT size=2>&nbsp; and option for&nbsp;re-collection of (volume) Data 
for&nbsp;Futures/Continious Contracts)&nbsp;</FONT></DIV>
<DIV><FONT size=2>-All US securities (haven't tried Can) and US+International 
Indexes&nbsp;were available</FONT></DIV>
<DIV><FONT size=2>&nbsp;(all according to&nbsp;one of the latest available 
Symbol Look Up-files)</FONT></DIV>
<DIV><FONT size=2>-Functions commands available to review the Connection Report 
AND the Converting Report</FONT></DIV>
<DIV><FONT size=2>-DL-Help available</FONT></DIV>
<DIV><FONT size=2>-Haven't seen any error-messages !!!!&nbsp;</FONT></DIV>
<DIV><FONT size=2><BR>Regards,<BR>Ton Maas<BR><A 
href="mailto:ms-irb@xxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxx</A><BR>Dismiss the 
".nospam" bit (including the dot) when replying.</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT 
size=2>====================================================</FONT></DIV>
<DIV><FONT size=2>From a previous mail:</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV><FONT size=2>
<DIV><FONT color=#0000ff face=Tahoma size=2><SPAN 
class=512452823-24061999>A.J.</SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Tahoma size=2><SPAN 
class=512452823-24061999></SPAN></FONT>&nbsp; </DIV>
<DIV><FONT color=#0000ff face=Tahoma size=2><SPAN class=512452823-24061999>The 
answers are found after your questions.</SPAN></FONT> </DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
  <DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> A.J. Maas<BR><B>Sent:</B> 
  Thursday, June 24, 1999 4:29 AM<BR><B>To:</B> 
  support@xxxxxxxxxxxxxxxxxxx<BR><B>Cc:</B> Metastock-List<BR><B>Subject:</B> 
  Re: Reuters DataLink beta testers<BR><BR></DIV></FONT>
  <P><FONT size=2>Dear RT DataLink Support,</FONT> </P>
  <P> </P>
  <P><FONT size=2>From your latest announced Beta-Test offer, and visting your 
  site, I have become quite&nbsp;intrested in (some of)</FONT></P>
  <DIV><FONT size=2>your advertised RTD-package(s) and therefore would like for 
  you to answer my&nbsp;following questions, please.</FONT> </DIV>
  <P> </P>
  <P><FONT size=2>Example:</FONT> </P>
  <P><FONT 
  size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<STRONG>Initial 
  Price&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
  Discount&nbsp;</STRONG>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<STRONG>&nbsp;&nbsp;&nbsp; 
  Net-subscribtion Price&nbsp;</STRONG>(yearly, divide by 12 for monthly)</FONT> 
  </P>
  <P><FONT 
  size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</FONT> 
</P>
  <P><FONT size=2>a. Pro Package&nbsp;&nbsp;&nbsp; $&nbsp;779.40 
  (12x64.95)&nbsp;&nbsp;&nbsp;-&nbsp; $ 233.82 (30%) =&nbsp; $ 
  545.58&nbsp;&nbsp; (monthly = $ 45.47)</FONT> </P>
  <P><FONT size=2>b. Stock Package $&nbsp;299.40 (12x24.95)&nbsp;&nbsp;- 
  &nbsp;&nbsp;$&nbsp; 29.94 (10%)&nbsp;=&nbsp; $ 269.40&nbsp; (monthly = $ 
  22.45)</FONT> </P>
  <P><FONT size=2>c. Add On 
  Pack.&nbsp;&nbsp;$&nbsp;119.40&nbsp;&nbsp;(12x9.95)&nbsp;&nbsp;&nbsp;-&nbsp;&nbsp;&nbsp;$&nbsp;&nbsp;11.94&nbsp;&nbsp;(10%) 
  =&nbsp; $ 107.40&nbsp; (monthly = $&nbsp; 8.95)</FONT> </P>
  <P> </P>
  <P><FONT size=2>Package b+c only sums up to a total cost of $ 376.80/yearly 
  (eg, $31.40/monthly ).</FONT> </P>
  <P><FONT size=2>Compared to my current subscribtion</FONT> <FONT 
  size=2>elsewhere of +/- $ 250.00/yearly (roughly &#8364; 250.00) including one(1) 
  exchange</FONT> </P>
  <P><FONT size=2>only plus&nbsp;</FONT><FONT size=2>a few International indexes 
  are included), seems (now) very reasonably</FONT> <FONT size=2>priced.</FONT> 
  </P>
  <P> </P>
  <P><FONT size=2>Also the<B> AutoClean<SUP><FONT size=1>TM</FONT></SUP></B> 
  effortless automatic error correction feature, that is standard included with 
  the packages,</FONT> </P>
  <P><FONT size=2>is very appealing to me as well.</FONT> </P>
  <P> </P>
  <P><FONT size=2>Tho, can you please answer (by giving full lengthy answers) 
  for us&nbsp;the following:</FONT> </P>
  <P> </P>
  <P><FONT size=2>Q1-</FONT> <FONT size=2>Are the 5 package's Prices 
  given,&nbsp;for delayed Data (eg&nbsp;in the Downloader known as "Real Time 
  Data")</FONT> <FONT size=2>or/and</FONT> </P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;for end-of-day (EOD) 
  ?</FONT> </P>
  <P><FONT color=#0000ff face=Tahoma size=2><SPAN 
  class=512452823-24061999>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DataLink is end of day 
  data only.</SPAN></FONT> </P>
  <P>Q2- Are these Net or Gross Prices, eg are the&nbsp;taxes/fees included here 
  ? </P>
  <P>&nbsp;&nbsp;&nbsp;&nbsp;<FONT color=#0000ff face=Tahoma size=2><SPAN 
  class=512452823-24061999>&nbsp;These are net prices.&nbsp; We do not add taxes 
  or other fees.&nbsp;</SPAN></FONT> </P>
  <P><FONT size=2>Q3- When will&nbsp;other non US-local, eg 
  the&nbsp;international elsewhere situated Exchanges(worldwide) become 
  available ?<FONT color=#0000ff face=Tahoma><SPAN 
  class=512452823-24061999>&nbsp;</SPAN></FONT></FONT> </P>
  <P><FONT size=2><FONT color=#0000ff face=Tahoma><SPAN 
  class=512452823-24061999>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are working on 
  getting all the G8&nbsp;data but have no timetable at this 
  point.</SPAN></FONT></FONT> </P>
  <P><FONT size=2><FONT color=#0000ff face=Tahoma><SPAN 
  class=512452823-24061999>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Currently, US and 
  Canadian issues are covered and most International 
  indices.</SPAN></FONT></FONT> </P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If this is currently not 
  a possibility for RTD-subscribtions, can you please keep us informed when this 
  does</FONT> </P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;become available ?</FONT> 
  </P>
  <P><FONT color=#0000ff face=Tahoma size=2><SPAN 
  class=512452823-24061999>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I guarantee 
  you'll here about it if we are able to make the data available.</SPAN></FONT> 
  </P>
  <P><FONT size=2>Q4- Will there be refunds given on subscribtion Prices for 
  datadays that were not provided by the RTD-services, eg</FONT> </P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; any non-downloadable 
  days,&nbsp;the days when downloads fail&nbsp;to succeed&nbsp;?</FONT></P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp; <FONT color=#0000ff face=Tahoma><SPAN 
  class=512452823-24061999>&nbsp;&nbsp; We are working to eliminate 
  those.&nbsp;That is part of the reason a beta test is 
  necessary.</SPAN></FONT></FONT> </P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Also, what actions has 
  been undertaken&nbsp;to preveal these "In Error"-days, eg days in the past 
  when downloads</FONT> </P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;could 
  not&nbsp;</FONT><FONT size=2>be made due&nbsp;</FONT><FONT size=2>to failing 
  RTD-server software ?</FONT> </P>
  <P><FONT color=#0000ff face=Tahoma size=2><SPAN 
  class=512452823-24061999>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This beta test 
  is due to a complete rewrite of data delivery.</SPAN></FONT> </P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This, as you can note 
  from this inquiry, can become quite intresting and attractive too for most 
  European</FONT></P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;MetaStock-users 
  </FONT><FONT size=2>as well as</FONT> <FONT size=2>for many other 
  TA/Charting-software package-users and also&nbsp;this can become</FONT></P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;quite/very intresting 
  (and attractive) </FONT><FONT size=2>for you as Reuters 
  DataLink.</FONT>&nbsp;<FONT size=2>Therefore, I hope that we (in EuroLand) 
  or</FONT></P>
  <P><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;other parts of the globe 
  (Asean, Latin Am, Eastern Europe, </FONT><FONT size=2>Sth&nbsp;Africa)</FONT> 
  <FONT size=2>are not forgotten by your program developers.</FONT> </P>
  <P><FONT color=#0000ff face=Tahoma size=2><SPAN 
  class=512452823-24061999>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We have many European 
  and Asian customers.&nbsp; We never forget you guys.</SPAN></FONT> </P>
  <P><FONT size=2>Thank you very much,</FONT> </P>
  <P> </P>
  <P><FONT size=2>Regards,<BR>Ton Maas<BR><A 
  href="mailto:ms-irb@xxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxx</A><BR>Dismiss the 
  ".nospam" bit (including the dot) when replying.</FONT> </P>
  <P> </P>
  <P><FONT size=2>cc - MetaStock Dutch Users Group (NL)</FONT> </P>
  <P><FONT size=2>cc - MetaStock-List&nbsp;</FONT> </P>
  <P> </P>
  <P><FONT color=#0000ff face=Tahoma size=2>Bill Forman</FONT> <BR><FONT 
  color=#0000ff face=Tahoma size=2>Customer Support Manager</FONT> <BR><FONT 
  color=#0000ff face=Tahoma size=2>Equis International</FONT> <BR><FONT 
  color=#0000ff face=Tahoma size=2>A Reuters Company</FONT> <BR><U><FONT 
  color=#0000ff face=Tahoma size=2><A href="http://www.equis.com/"; 
  target=_blank>http://www.equis.com/</A></FONT></U> <BR><U><FONT color=#0000ff 
  face=Tahoma size=2><A href="http://www.equis.com/customer/support/"; 
  target=_blank>http://www.equis.com/customer/support/</A></FONT></U> <BR><FONT 
  color=#0000ff face=Tahoma size=2>Please include previous email answers and 
  questions in your response. </FONT></P>
  <P><FONT color=#0000ff face=Tahoma size=2>Equis and MetaStock and MetaStock 
  Professional are registered trademarks</FONT> <BR><FONT color=#0000ff 
  face=Tahoma size=2>of Equis International.&nbsp; Achelis Binary Wave, The 
  DownLoader, Expert</FONT> <BR><FONT color=#0000ff face=Tahoma size=2>Advisor, 
  OptionScope, Quotecenter, and Smart Charts are trademarks of</FONT> <BR><FONT 
  color=#0000ff face=Tahoma size=2>Equis International.</FONT> </P>
  <P><BR>&nbsp; </P>
  <P><FONT size=2>----- Original Message -----</FONT> </P>
  <P><FONT size=2>From: Equis Support &lt;<A 
  href="mailto:support@xxxxxxxxx";>support@xxxxxxxxx</A>&gt;</FONT> </P>
  <P><FONT size=2>To: &lt;<A 
  href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</FONT> 
  </P>
  <P><FONT size=2>Sent: donderdag 24 juni 1999 0:51</FONT> </P>
  <P><FONT size=2>Subject: Reuters DataLink beta testers</FONT> </P>
  <P><BR><BR>
  <P><FONT size=2>&gt; We are looking for an additional 30 beta testers to test 
  a completely<BR>&gt; new Reuters DataLink.<BR>&gt;<BR>&gt; If you are 
  interested in testing the new Reuters DataLink, please go to<BR>&gt; <A 
  href="http://www.reutersdatalink.com";>http://www.reutersdatalink.com</A> and 
  complete the requested information.<BR>&gt;<BR>&gt; DataLink Support<BR>&gt; 
  <A 
  href="mailto:support@xxxxxxxxxxxxxxxxxxx";>support@xxxxxxxxxxxxxxxxxxx</A><BR>&gt; 
  <A 
  href="http://www.reutersdatalink.com";>http://www.reutersdatalink.com</A><BR>&gt;<BR>&gt;</FONT> 
  </P>
  <P> </P>
  <P><FONT face=Verdana size=2>&nbsp;</FONT> </P>
  <P align=center><B><FONT color=#00009c size=5>Pricing</FONT></B> </P>
  <BLOCKQUOTE>
    <BLOCKQUOTE>
      <P><FONT color=#00009c size=4>Earn FREE credit on your account.</FONT> 
</P>
      <P>Go to our <A 
      href="http://www.reutersdatalink.com/signup/referafriend.html";>Refer-a-Friend 
      page</A> for details on our Refer-a-Friend program. Earn one month of free 
      credit for each friend that mentions your name when subscribing to Reuters 
      DataLink. </P>
      <HR SIZE=1 width="95%">

      <P><FONT color=#00009c face=Verdana size=4>Reuters DataLink Subscription 
      Packages</FONT> </P>
      <TABLE border=0>
        <TBODY>
        <TR>
          <TD bgColor=#00009c colSpan=2 width="100%"><B><FONT color=#ffffff 
            face=Verdana size=2>The Professional Package</FONT></B><FONT 
            color=#ffffff face=Verdana size=2></FONT> </TD></TR>
        <TR>
          <TD colSpan=2 width="100%"><FONT face=Verdana size=2>Unlimited 
            history**. Includes all the information contained in the Stock and 
            Futures Packages, as well as that in the Indices and Mutual Funds 
            Package Add-ons.<BR></FONT>
            <TABLE border=0>
              <TBODY>
              <TR>
                <TD><I><FONT face=Verdana size=2>Monthly</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$64.95</FONT></B></TD></TR>
              <TR>
                <TD><I><FONT face=Verdana size=2>Annually</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$545.58 - a 30% 
                  discount</FONT></B></TD></TR></TBODY></TABLE>
            <P><FONT face=Verdana size=2>&nbsp;</FONT> </P></TD></TR>
        <P><BR>
        <TR>
          <TD bgColor=#00009c width="50%"><B><FONT color=#ffffff face=Verdana 
            size=2>The Stock Package*</FONT></B><FONT color=#ffffff face=Verdana 
            size=2></FONT> </TD>
          <TD bgColor=#00009c width="50%"><B><FONT color=#ffffff face=Verdana 
            size=2>Package Add-ons</FONT></B></TD></TR>
        <TR>
          <TD width="50%"><FONT face=Verdana size=2>Unlimited history** for 
            all U.S. and Canadian Stocks<BR>(Available back to 1980)<BR></FONT>
            <TABLE border=0>
              <TBODY>
              <TR>
                <TD><I><FONT face=Verdana size=2>Monthly</FONT></I></TD>
                <TD><B></B><B><FONT face=Verdana 
size=2>$24.95</FONT></B></TD></TR>
              <TR>
                <TD><I><FONT face=Verdana size=2>Annually</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$269.40 - a 10% 
                  discount</FONT></B></TD></TR></TBODY></TABLE>
            <P> </P></TD>
          <P>
          <TD rowSpan=3 vAlign=top width="50%"><B><FONT color=#00009c 
            face=Verdana size=2>Indices</FONT></B><FONT face=Verdana 
            size=2><BR>Unlimited quotes on all indices (includes market 
            averages, market indicators and international quotes)<BR></FONT>
            <TABLE border=0>
              <TBODY>
              <TR>
                <TD><I><FONT face=Verdana size=2>Monthly</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$9.95</FONT></B></TD></TR>
              <TR>
                <TD><I><FONT face=Verdana size=2>Annually</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$107.40 - a 10% 
                  discount</FONT></B></TD></TR></TBODY></TABLE>
            <P><BR>
            <P><B><FONT color=#00009c face=Verdana size=2>Mutual 
            Funds</FONT></B><FONT face=Verdana size=2><BR>Unlimited quotes on 
            U.S. mutual funds</FONT> </P>
            <TABLE border=0>
              <TBODY>
              <TR>
                <TD><I><FONT face=Verdana size=2>Monthly</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$9.95</FONT></B></TD></TR>
              <TR>
                <TD><I><FONT face=Verdana size=2>Annually</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$107.40 - a 10% 
                  discount</FONT></B></TD></TR></TBODY></TABLE>
            <P><FONT face=Verdana size=1>*You may subscribe to one or both of 
            these packages.<BR>**Unlimited history is defined as the total 
            amount of historical data via the Reuters DataLink databases.</FONT> 
            </P></TD></P></TR>
        <P><BR>
        <TR>
          <TD bgColor=#00009c width="50%"><B><FONT color=#ffffff face=Verdana 
            size=2>The Futures Package*</FONT></B><FONT color=#ffffff 
            face=Verdana size=2></FONT> </TD></TR>
        <TR>
          <TD width="50%"><FONT face=Verdana size=2>Unlimited history** for 
            all U.S. Futures Markets<BR>(Available back to 1973)<BR></FONT>
            <TABLE border=0>
              <TBODY>
              <TR>
                <TD><I><FONT face=Verdana size=2>Monthly</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$24.95</FONT></B></TD></TR>
              <TR>
                <TD><I><FONT face=Verdana size=2>Annually</FONT></I></TD>
                <TD><B><FONT face=Verdana size=2>$269.40 - a 10% 
                  discount</FONT></B></TD></TR></TBODY></TABLE>
            <P> </P></TD></TR>
        <P><BR>
        <P></P></P></TBODY></TABLE>
      <P><FONT color=#00009c>Please note, if you collect ANY quotes outside of 
      your chosen package(s), you will be billed $0.01 per quote.</FONT> </P>
      <HR SIZE=1 width="95%">

      <P><B><FONT color=#00009c>Example #1:</FONT></B> If you subscribe to the 
      Stock Package only and collect two years worth of daily data on 10 indices 
      during the month, you will be billed approximately $50.00 for the indices 
      quotes in addition to your usual Stock Package charges. (i.e., 2 years x 
      250 quotes/year x $0.01 x 10 indices = $50.00) </P>
      <P><B><FONT color=#00009c>Example #2:</FONT></B> If you subscribe to the 
      Futures Package only and collect six months of daily data on seven stocks 
      during the month, you will be billed approximately $8.75 for the stock 
      quotes in addition to your usual Futures Package charges. (i.e. 1/2 year x 
      250 quotes/year x $0.01 x 7 stocks = $8.75) </P>
      <HR SIZE=1 width="95%">

      <P><BR></P></BLOCKQUOTE>
    <P align=center><A href="http://www.reutersdatalink.com/"; 
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    <P align=center>Copyright 1999 Reuters. All Rights Reserved. </P>
    <P align=center> </P>
    <P align=center><FONT face=Verdana size=2>&nbsp;</FONT> </P>
    <P align=center><B><FONT color=#00009c size=5>Common Questions</FONT></B> 
    </P>
    <BLOCKQUOTE>
      <BLOCKQUOTE>
        <OL>
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#1";>What 
          kind of data do you provide?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#2";>What 
          market exchanges do you support?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#3";>How 
          much historical data do you have available?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#4";>Is 
          your data clean and accurate?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#5";>How 
          much does Reuters DataLink cost?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#6";>How do 
          I get your data into my computer?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#7";>What 
          do I need to start collecting data?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#8";>What 
          software is compatible with your data?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#9";>When 
          can I collect data?</A> 
          <LI><A class=LINK 
          href="http://www.reutersdatalink.com/overview/questions.html#10";>Is 
          Reuters DataLink Year 2000 Ready?</A> </LI></OL>
        <P><BR>
        <HR SIZE=1>

        <P><BR>
        <OL>
          <LI>
          <DIV class=QUESTION>
          <P><A name=1>What kind of data do you provide?</A> </P></DIV>
          <P>We provide individual investors with data for charting and 
          technical analysis. This includes Date, Open, High, Low, Close, 
          Volume, and Open Interest. </P>
          <P>Our web site provides you with interactive charts, news, and symbol 
          lookup as well as tutorials, free software, and online support. 
          Reuters is here to help you every step of the way to becoming a 
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          href="http://www.reutersdatalink.com/overview/questions.html#top";>Back 
          to Top</A> </P>
          <P><BR>
          <HR SIZE=1 width="95%">

          <P><BR></P>
          <LI>
          <DIV class=QUESTION>
          <P><A name=2>What market exchanges do you support?</A> </P></DIV>
          <P>Our service covers every equity stock exchange in North America. We 
          provide data on all U.S. futures and commodities, and even provide 
          coverage of all international indices (that's close to 3000 indices on 
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<DIV><FONT size=2>----- Original Message ----- </FONT>
<DIV><FONT size=2>From: Guy Tann &lt;<A 
href="mailto:grt@xxxxxxxxxxxx";>grt@xxxxxxxxxxxx</A>&gt;</FONT></DIV>
<DIV><FONT size=2>To: Metastock &lt;<A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</FONT></DIV>
<DIV><FONT size=2>Sent: donderdag 5 augustus 1999 18:32</FONT></DIV>
<DIV><FONT size=2>Subject: CompuServe Download Problems - do I need a new 
provider??</FONT></DIV></DIV>
<DIV><BR></DIV>
<DIV><FONT size=2>&gt; Has anybody else had problems downloading futures data 
from CompuServe the<BR>&gt; last 2 days?&nbsp; I've used these guys for years 
and they just died.&nbsp; No notice<BR>&gt; of any problems.&nbsp; I've written 
CompuServe technical support but no answer<BR>&gt; yet.<BR>&gt; <BR>&gt; If I 
need to change providers, who has something good to say about theirs?<BR>&gt; 
<BR>&gt; I've already tried Prophet and it didn't work.&nbsp; Worked only every 
other day<BR>&gt; or so.<BR>&gt; <BR>&gt; Thanks<BR>&gt; <BR>&gt; Guy<BR>&gt; 
<BR>&gt; </FONT></DIV></FONT></BODY></HTML>
</x-html>From ???@??? Thu Aug 05 15:21:57 1999
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From: "Bob Jagow" <bjagow@xxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Subject: RE: CompuServe Download Problems - do I need a new provider??
Date: Thu, 5 Aug 1999 14:37:13 -0700
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Status:   

Should be a QP2 beta with futures by Sept.

bjagow@xxxxxxx <mailto:bjagow@xxxxxxx>


-----Original Message-----
From: owner-metastock@xxxxxxxxxxxxx
[mailto:owner-metastock@xxxxxxxxxxxxx]On Behalf Of Al
Taglavore
Sent: Thursday, August 05, 1999 10:42 AM
To: metastock@xxxxxxxxxxxxx
Subject: Re: CompuServe Download Problems - do I need
a new provider??


Don't try Primate, Guy.  Swift downloads, easy  and
automatic updates of
MetaStock data, inaccurate or/and omitted data.  You
spend more time each
day going to cme and cbot to verify and correct the
Primate data.  I am
looking at Pinnacle.  Have taken action on stocks with
QP2.  Cannot comment
at this time.

Al Taglavore

----------
> From: Guy Tann <grt@xxxxxxxxxxxx>
> To: Metastock <metastock@xxxxxxxxxxxxx>
> Subject: CompuServe Download Problems - do I need a
new provider??
> Date: Thursday, August 05, 1999 11:32 AM
>
> Has anybody else had problems downloading futures
data from CompuServe
the
> last 2 days?  I've used these guys for years and
they just died.  No
notice
> of any problems.  I've written CompuServe technical
support but no answer
> yet.
>
> If I need to change providers, who has something
good to say about
theirs?
>
> I've already tried Prophet and it didn't work.
Worked only every other
day
> or so.
>
> Thanks
>
> Guy