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It is possible the update file was damaged during collection and could
only partially install on your system. If so you will need to uninstall
and reinstall. Then collect the msw652.exe file and install it to
complete the update process. You do this as follows:
Shut down MetaStock and The DownLoader.
Click Start|Settings|Control Panel.
Double-click the Add/Remove Programs icon.
Highlight MetaStock.
Click the Add/Remove button.
Windows will Uninstall MetaStock.
Close Control Panel.
Install MetaStock 6.5 again using the installation CD.
Collect the msw652.exe file from web site 2/8/99 and install it to see
if this helps. Here is the URL:
http://www.equis.com/customer/support/files/updates.html#mseod
After you install the Msw652.exe file start MetaStock and click
Help|About MetaStock to make sure the help menu shows version 6.52 with
a build date of 2/5/99. If so go back to our web site and collect the
Msw652a.exe file and install it. The URL is the same:
http://www.equis.com/customer/support/files/updates.html#mseod
After you install the Msw652a.exe file, start The DownLoader and click
Help about The DownLoader to make sure the help menu shows version 6.52
with a build date of 2/23/99.
Then start MetaStock and try this again to see if it helps.
If this still happens it could mean the data files have been damaged.
If so create a new data file for one of your securities. Then open the
new data file. If the new data file opens but the old file does not
this verifies something damaged the old data files and they will need to
be created again as new files.
Equis Support
http://www.equis.com/
http://www.equis.com/customer/support/
Please include previous email answers and questions in your response.
Equis and MetaStock and MetaStock Professional are registered trademarks
of Equis International. Achelis Binary Wave, The DownLoader, Expert
Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
Equis International.
> -----Original Message-----
> From: bspark@xxxxxxxxxxxxxxxxxx [SMTP:bspark@xxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, March 02, 1999 4:59 AM
> To: metastock@xxxxxxxxxxxxx
> Subject: Metastock Upgrade, and Windows NT 4 problem - Equis
> Support
>
> Hi there,
> I have run the update patch, and it completed successfully.
> I have a couple of machines networked, and I keep my data files on
> both the local C and D drives and a Networked drive on another
> machine.
>
> Everything was working fine, but for some reason, when ever I try
> and open a file on my LOCAL drives, Metastock or the Downloader
> bombs out. (Whichever I am trying to use).
>
> I can open files on the local drives from the File menu - picking the
> last files that I had opened. But choosing File, Open, and selecting a
>
> local drive, causes the program to crash immediately
>
> It worked OK for a few days, but no more. I suspect some
> initialisation file is storing incorrect info.
>
> Your help would be appreciated
>
> Benzie Pikoos
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