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Re: Still blowing up with patch 6.52



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2/8/99

fletch

Lionel and Gail Issen wrote:

> What is the date of this latest V 6.52 patch?
>
> Lionel Issen
> -----Original Message-----
> From: Equis Support <support@xxxxxxxxx>
> To: 'metastock@xxxxxxxxxxxxx' <metastock@xxxxxxxxxxxxx>
> Date: Wednesday, February 17, 1999 8:29 AM
> Subject: RE: Still blowing up with patch 6.52
>
> >Yes we would like more details but we would also like you to try a new
> >video driver for your video card and also make sure you are using the
> >correct monitor driver for your specific monitor.  In most cases, when
> >layouts work for a period of time and then a page fault occurs, it is
> >due to video problems, or video memory.  Usually the driver is the
> >culprit, assuming you have used all the available patches to date.  The
> >first two patches had layout problems but they didn't work at all in
> >most cases.  The patch dated 1/22/99 fixed all those.  There is a new
> >patch as of yesterday that fixes the remaining known issue which
> >involved compression to weekly from a daily chart.
> >
> >The 6.52 version is a newly compiled version.  The fact it was released
> >as a patch before the CD-ROMS were available was only to get it to you
> >sooner.  It is a new version.  That is why you can't go backwards with
> >layouts and Smart Charts.  It uses a different format because of Y2K
> >issues.  Newly compiled versions almost always have video problems due
> >to MFC changes (the libraries from Microsoft used to make things
> >happen).
> >
> >Please try the video and monitor drivers.
> >
> >Equis Support
> >http://www.equis.com/
> >http://www.equis.com/customer/support/
> >Please include previous email answers and questions in your response.
> >
> >Equis and MetaStock and MetaStock Professional are registered trademarks
> >of Equis International.  Achelis Binary Wave, The DownLoader, Expert
> >Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
> >Equis International.
> >
> >
> >
> >-----Original Message-----
> >From: Aongus Flood [mailto:aflood@xxxxxxxx]
> >Sent: Wednesday, February 17, 1999 6:02 AM
> >To: metastock@xxxxxxxxxxxxx
> >Subject: Still blowing up with patch 6.52
> >
> >
> >I have installed every recommended patch from Equis to date.  Yet when I
> >use
> >layouts, eventually the program will generate an unhandled exception and
> >go
> >down in flames.   The older version on the CDROM (6.5) did not do this.
> >
> >The OS is NT4 (SP4).  Is there some magic that needs to be applied for
> >this
> >to be fixed.  Does anyone else have the same problem?  It seems to me
> >the
> >best course forward is to re-install the 6.5 from the CDROM, at least
> >this
> >is stable and TESTED.  I am aware that layouts in 6.52 trash the format
> >of
> >the 6.5 layout, something they don't tell you with the patch, making
> >going
> >back and forth time consuming.
> >
> >If Equis would like any further details on this issue, I would happily
> >oblige.
> >
> >My regards
> >Aongus Flood
> >