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Regarding Bill Foreman's response to Joel. Another example of Equis class.
Bill saved me as a customer over 5 years ago. Thanks, Bill
Al Taglavore
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> From: Equis Support <support@xxxxxxxxx>
> To: 'beck@xxxxxxxxxxxxxx'
> Cc: 'metastock@xxxxxxxxxxxxx'
> Subject: RE: I'm outraged
> Date: Wednesday, January 27, 1999 11:53 AM
>
>SNIP=SNIP=SNIP= Equis International has never hidden the fact that "bugs"
do occur. In
> fact, we freely admit that "bugs" are an inevitable part of software.
> We test very hard to try and keep "bugs" to a minimum. However, when
> software does as much as MetaStock for Windows 95 & NT, MetaStock
> Professional and The DownLoader do, "bugs" will invariably exist. We
> fix them whenever we can.
>
> Again, I apologize for the fact the representative didn't realize you
> were using MetaStock Professional. If you would please make known
> program names and versions in your emails, that should not happen again.
>
> Bill Forman
> Customer Support Manager
> Equis International
> A Reuters Company
> http://www.equis.com/
> http://www.equis.com/customer/support/
> Please include previous email answers and questions in your response.
>
> Equis and MetaStock and MetaStock Professional are registered trademarks
> of Equis International. Achelis Binary Wave, The DownLoader, Expert
> Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
> Equis International.
>
>
>
>
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