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-----Original Message-----
From: Hans T. Hingst <hhingst@xxxxxxxxxxxx>
To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
Date: Saturday, January 16, 1999 07:18 PM
Subject: Re: Reuters
>Same problem here. Unfortunately, there are times when I'm out of town and
>have to download over a long distance line. Tonight, 3 tries w/o success.
>Each time, around 13 minutes online.
>
>What do you think, can I bill those long distance minutes back to Reuters?
>(Obviously a rhetorical question.)
>
>H
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Hans and List,
I finally got my download Saturday around noon CST after being unable since
Wednesday. So now I can spend my weekend working on the charts. But...
Friday they send me a bill saying my contract is up at the end of this
month. Only trouble is I payed for a years worth of data in late March of
last year. Reuters years last only 10 months?
Actually I've figured out the reasons for all of our problems. Either a:
they shut down the data servers to speed up the billing servers to get more
money faster, or b: They charge double time for trying to connect on ID 800
days. :-)
Well, I just spent a bunch of time typing up an e-mail explaining the
situation in detail. Hope they get it and get back to me to clear it all
up. But...
A few minutes ago I got this message from their e-mail server: Deferred:
Connection refused by mailman.equis.com.
Warning: message still undelivered after 4 hours.
Well, it's a comfort to know that if neither data or e-mail make it thru,
come hell or high water the bills always make it to their destination, even
if they are 2 months early.
I guess I'll be doing some phone time Monday,
Bill N.
Milwaukee, WI USA
Oh yeah, I did type in the address correctly.
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