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RE: Reuters ID=800



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Stephen

I've been with CompuServe for years now and while I'm not happy with the
costs, I was able to work with them several years ago and clean up their
methodology in loading their nightly files (I was Sr. VP of Application
Development for a $13B S&L and understand the need for controls <G>).  After
a few problems, we really haven't had much of a problem since.

I download 25 futures and indices and about 3 stocks without a problem,
daily.  Usually have to wait for 4PM PST in order to get Light Crude and the
S&P future prices.

Regards

Guy


> -----Original Message-----
> From: owner-metastock@xxxxxxxxxxxxx
> [mailto:owner-metastock@xxxxxxxxxxxxx]On Behalf Of Stephen Campbell
> Sent: Tuesday, September 01, 1998 6:42 PM
> To: metastock@xxxxxxxxxxxxx
> Subject: Re: Reuters ID=800
>
>
> I only trade futures, following eleven(11) items. and have been
> getting the
> D___ Id 800 for two days now.
>
> David Duggan wrote:
>
> > After much experience with this problem (4500 securities downloaded per
> > night for the last 12 months) and 2 calls to MS I can tell you its a
> > size problem.  The tech support at MS confirmed what I was seeing.
> >
> > Reuters will not process large downloads during prime time. PERIOD.
> >
> > I tried 8 times since market close on monday.  Then on Tuesday morning I
> > downloaded the A's then the B's & C's etc...
> >
> > I feel a bit ripped off because when I signed on with reuters and agreed
> > to pay their flat fee they did not mention this was part of their
> > policy.  Had I known I might have tried a different service.
> >
> > As soon as there is a better comparable service I will switch in a
> > second.  In the interim they know they have got us right where they want
> > us.
> >
> > Other services have equally frustrating problems For example Dial Data
> > sometimes gives you the most outright garbage you ever saw - and does
> > not correct it.
> >
> > Signed: Tired of those late nights and not enough time to do the
> > analysis in the morning.
> >
> > Barry Spreen wrote:
> >
> > > Reuters says ID=800 usually indicates a noisy phone line. I have
> > > rarely gotten the message, but
> > > I only download futures data.
> > >
> > > Best
> > > Barry
>
>
>
>