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George:
The software people and other groups I deal with usually refer to the
"design team" , the "project team" or a similar term. Referring to a sub
group, such as programmers, always means that they have the ressponsibility.
Since you appear to be quite literate with American English terminology and
language, the difficulty of getting meaningful changes into metastock, and
the removal of good features in the program; I must assume that your use of
the term "programmers" means that the wrong group has primary
responsibility for the program.
This saddens me very much and it should worry you very much.
Lionel Issen
-----Original Message-----
From: Equis Support <support@xxxxxxxxx>
To: 'Lionel Issen' <lissen@xxxxxxxxxxxxxxxx>
Date: Thursday, August 06, 1998 12:26 AM
Subject: RE: to George
>Programmers is just a generic term. It refers to the entire design,
>engineering, management, marketing and sales of a planned new program.
>I would have arthritis is I typed that description so the generic term
>Programmers is used instead.
>
>George
>Equis Support
>
>Equis and MetaStock and MetaStock Professional are registered trademarks
>of Equis International. Achelis Binary Wave, The DownLoader, Expert
>Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
>Equis International.
>
>
>> -----Original Message-----
>> From: Lionel Issen [SMTP:lissen@xxxxxxxxxxxxxxxx]
>> Sent: Wednesday, August 05, 1998 9:33 AM
>> To: metastock@xxxxxxxxxxxxx; Equis Support
>> Cc: Alton Stephens
>> Subject: Re: to George
>>
>> George:
>>
>> The suggestions/requests from the users should be sent to management
>> NOT to
>> the programmers. It should not be the programmers responsibility to
>> decide
>> what goes into a program, this should be a management decision. It is
>> the
>> programmers responsibility to carry out management's decision of what
>> should
>> be included. Programmers like to do what is easy for them, not
>> necessarily
>> what's easy and needed by the user
>>
>> I t seems that few, if any, of your programmers use the program for
>> trading,
>> hence some of the poor programming decisions.
>> -----Original Message-----
>> From: Alton Stephens <astephen@xxxxxxxx>
>> To: Equis Support <support@xxxxxxxxx>
>> Cc: Equis Suggest <suggestions@xxxxxxxxx>; Metastock List
>> <metastock-list@xxxxxxxxxxxxx>
>> Date: Wednesday, August 05, 1998 7:18 AM
>> Subject: RE: to George
>>
>>
>> >George, not trying to stir up trouble. Just trying to get you folks
>> to be
>> >responsive to your users. If you read the Metastock List, you will
>> see
>> that
>> >I am no more or less vocal on this subject than anyone else.
>> >
>> >Al Stephens
>> >
>> >> -----Original Message-----
>> >> From: Equis Support [mailto:support@xxxxxxxxx]
>> >> Sent: Wednesday, August 05, 1998 2:13 AM
>> >> To: 'Alton Stephens'
>> >> Subject: RE: to George
>> >>
>> >>
>> >> If your intent is to stir up trouble, which was obviously your
>> intent,
>> >> you could post any Equis comment to the list and someone is certain
>> to
>> >> disagree.
>> >>
>> >> You are once again attempting to convince the support department
>> that
>> >> you are right and we are wrong and the entire point is moot because
>> do
>> >> you know what we do with each one of your suggestions?
>> >>
>> >> Answer. You have heard this before, we forward it to our
>> programmers.
>> >>
>> >> In fact you could do the same thing yourself the address where we
>> send
>> >> your suggestions is mailto:suggestions@xxxxxxxxx.
>> >>
>> >> I would hate to be misquoted by you again so I just will repeat
>> back
>> >> what was said before.
>> >>
>> >> This is the support department. We submit all suggestions, even
>> yours,
>> >> to our programmers. That is all we can do for you.
>> >>
>> >> Each time you ask the same question we will reply with the same
>> answer.
>> >>
>> >>
>> >> George
>> >> Equis Support
>> >>
>> >> Equis and MetaStock and MetaStock Professional are registered
>> trademarks
>> >> of Equis International. Achelis Binary Wave, The DownLoader,
>> Expert
>> >> Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks
>> of
>> >> Equis International.
>> >>
>> >>
>> >> > -----Original Message-----
>> >> > From: Alton Stephens [SMTP:astephen@xxxxxxxx]
>> >> > Sent: Tuesday, August 04, 1998 1:03 PM
>> >> > To: Equis
>> >> > Subject: to George
>> >> >
>> >> > George, I hope you stop by the Metastock-List today. I think you
>> will
>> >> > see
>> >> > that your estimate of how many people are interested in the
>> >> > complaints/suggestions myself and others have made in past few
>> years
>> >> > is very
>> >> > much too low. The bottom line is, there is no reason to
>> "dumb-down'
>> >> > your
>> >> > product just because most of your users are not demanding. A
>> goodly
>> >> > portion
>> >> > of Equis's customer base is not as happy with MetaStock as they
>> could
>> >> > easily
>> >> > be made to be. I just cannot understand the kind of response
>> typified
>> >> > by
>> >> > your email to me of yesterday.
>> >> >
>> >> >
>> >> > Alton Stephens
>> >> > astephen@xxxxxxxx
>> >> >
>> >> >
>> >>
>> >
>> >
>
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