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George, not trying to stir up trouble. Just trying to get you folks to be
responsive to your users. If you read the Metastock List, you will see that
I am no more or less vocal on this subject than anyone else.
Al Stephens
> -----Original Message-----
> From: Equis Support [mailto:support@xxxxxxxxx]
> Sent: Wednesday, August 05, 1998 2:13 AM
> To: 'Alton Stephens'
> Subject: RE: to George
>
>
> If your intent is to stir up trouble, which was obviously your intent,
> you could post any Equis comment to the list and someone is certain to
> disagree.
>
> You are once again attempting to convince the support department that
> you are right and we are wrong and the entire point is moot because do
> you know what we do with each one of your suggestions?
>
> Answer. You have heard this before, we forward it to our programmers.
>
> In fact you could do the same thing yourself the address where we send
> your suggestions is mailto:suggestions@xxxxxxxxx.
>
> I would hate to be misquoted by you again so I just will repeat back
> what was said before.
>
> This is the support department. We submit all suggestions, even yours,
> to our programmers. That is all we can do for you.
>
> Each time you ask the same question we will reply with the same answer.
>
>
> George
> Equis Support
>
> Equis and MetaStock and MetaStock Professional are registered trademarks
> of Equis International. Achelis Binary Wave, The DownLoader, Expert
> Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
> Equis International.
>
>
> > -----Original Message-----
> > From: Alton Stephens [SMTP:astephen@xxxxxxxx]
> > Sent: Tuesday, August 04, 1998 1:03 PM
> > To: Equis
> > Subject: to George
> >
> > George, I hope you stop by the Metastock-List today. I think you will
> > see
> > that your estimate of how many people are interested in the
> > complaints/suggestions myself and others have made in past few years
> > is very
> > much too low. The bottom line is, there is no reason to "dumb-down'
> > your
> > product just because most of your users are not demanding. A goodly
> > portion
> > of Equis's customer base is not as happy with MetaStock as they could
> > easily
> > be made to be. I just cannot understand the kind of response typified
> > by
> > your email to me of yesterday.
> >
> >
> > Alton Stephens
> > astephen@xxxxxxxx
> >
> >
>
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