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Yes Equis deserves to be praised for showing their maturity even when it
comes to competetors products.
Rajesh
Lionel Issen wrote:
> Denis' posting was the first about any complaint of tarnsoft. I felt
> that
> tarnsoft's reply deserved posting.
>
> I fully agree that Equis has been is very generous about the use of
> this
> listserver. They do not censor any posting even about complaints and
> favorable comments about competitiors products.
>
> Regards
>
> Lionel
> -----Original Message-----
> From: Harvey Pearce <hhp@xxxxxxxx>
> To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
> Date: Friday, July 03, 1998 6:38 PM
> Subject: Re: Tarnsoft problems
>
> >> Lionel Issen wrote:
> >>
> >> I sent a copy of Denis Lipter's complaint to Tarnsoft (without any
> >> identification as to sender); here is their reply and my message to
>
> >> them. Has anyone else had any problems with this program"
> >[Snip]
> >
> >1. I had no problem with damaged files. BITM was unable to scan my
> H
> >drive so I had to copy some data files to the F drive. Tarnsoft
> >acknowledged the bug and promised a revised version possibly as early
> as
> >this weekend. (Excellent support service).
> >
> >2. When using an untried program it is not a bad idea to use a copy
> of
> >the data files rather than the originals,
> >
> >3. Let us remember that this is Equis' list. They are remarkably
> >generous in giving us free rein to discuss anything without
> interference
> >but I am not comfortable using the list for a competitor's product.
> >Don't bite the hand that feeds us.
> >
> >Harvey Pearce, Victoria, B.C., Canada
> >=====================================
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