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Denis' posting was the first about any complaint of tarnsoft. I felt that
tarnsoft's reply deserved posting.
I fully agree that Equis has been is very generous about the use of this
listserver. They do not censor any posting even about complaints and
favorable comments about competitiors products.
Regards
Lionel
-----Original Message-----
From: Harvey Pearce <hhp@xxxxxxxx>
To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
Date: Friday, July 03, 1998 6:38 PM
Subject: Re: Tarnsoft problems
>> Lionel Issen wrote:
>>
>> I sent a copy of Denis Lipter's complaint to Tarnsoft (without any
>> identification as to sender); here is their reply and my message to
>> them. Has anyone else had any problems with this program"
>[Snip]
>
>1. I had no problem with damaged files. BITM was unable to scan my H
>drive so I had to copy some data files to the F drive. Tarnsoft
>acknowledged the bug and promised a revised version possibly as early as
>this weekend. (Excellent support service).
>
>2. When using an untried program it is not a bad idea to use a copy of
>the data files rather than the originals,
>
>3. Let us remember that this is Equis' list. They are remarkably
>generous in giving us free rein to discuss anything without interference
>but I am not comfortable using the list for a competitor's product.
>Don't bite the hand that feeds us.
>
>Harvey Pearce, Victoria, B.C., Canada
>=====================================
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