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<DIV><SPAN class=910312217-03071998><FONT color=#0000ff face=Arial size=4>Tried
looking at your stuff. Get Navigation Cancelled.</FONT></SPAN></DIV>
<DIV><SPAN class=910312217-03071998><FONT color=#0000ff face=Arial
size=4></FONT></SPAN> </DIV>
<DIV><SPAN class=910312217-03071998><FONT color=#0000ff face=Arial
size=4>Regards</FONT></SPAN></DIV>
<DIV><SPAN class=910312217-03071998><FONT color=#0000ff face=Arial
size=4></FONT></SPAN> </DIV>
<DIV class=OutlookMessageHeader><FONT face="Times New Roman"
size=2>-----Original Message-----<BR><B>From:</B> owner-metastock@xxxxxxxxxxxxx
[mailto:owner-metastock@xxxxxxxxxxxxx]<B>On Behalf Of</B> michael
arnoldi<BR><B>Sent:</B> Thursday, July 02, 1998 1:57 AM<BR><B>To:</B> A
METASTOCK GROUP<BR><B>Subject:</B> Byte Into The Market Technical Analysis
Software for Individual Investors<BR><BR></FONT></DIV>
<CENTER>Technical Analysis Software for Individual Investors. <BLINK><FONT
color=#ff0080><I>Free Download and Evaluation!</I></FONT></BLINK>
<P>
<P>
<H2><FONT color=#00008b>Tarn Software Introduces</FONT></H2><IMG
alt="Byte Into The Market Logo" height=66
src="http://tarnsoft.com/bitmbearani.gif" width=380 NOSEND = 1>
<P><B><FONT color=#8000ff><I>Download Updated 6/30/98</I> <BR>Improved TC2000,
Metastock format, and ASCII text historical data reading </FONT></B>
<TABLE border=0 cellPadding=5 cellSpacing=20>
<TBODY>
<TR align=left vAlign=top>
<TD width=230><IMG height=37 src="bswirl.gif" width=36> <A
href="features.html"><FONT size=+1>Features</FONT></A> <FONT
size=-1><BR>Technical analysis software developed with care. Trading
system tester, system test reporter, synchronized trade reentry,
optimization, graphical drag and drop editor and more ...art in
technical analysis programming. Click here for <B>Byte Into The
Market Beta 1.05</B> highlights.</FONT>
<TD width=270><IMG height=37 src="bswirl.gif" width=36> <A
href="dwnload.html"><FONT size=+1>Download<BR>Byte Into The Market
Beta 1.05 </FONT></A><FONT size=-1><BR>Tired of buying technical
analysis software advertising flashy claims, only to find out it
does a lot less than promised. We want you to use our software...all
of it. This is a full featured test version. Try it FREE! Because it
is a Beta release you are guaranteed three months of free use.
</FONT>
<TR align=left vAlign=top>
<TD width=230><IMG height=37 src="bswirl.gif" width=36> <A
href="helpfaq.html"><FONT size=+1>Help Is Here.</A> <BR>Want answers
to FAQs? <BR>Think you've hit a bug? <BR>Need help getting started?
<BR>Not a problem. </FONT>
<TD width=270><IMG height=37 src="bswirl.gif" width=36> <A
href="betaregister.html"><FONT size=+1>Beta Register</A><FONT
size=-1> <BR>Get more FREE use. You already downloaded, installed
and tried <B>Byte Into The Market Beta 1.05</B> technical analysis
software. You would like more time to check out the software, FREE!
It is easy and requires no obligation to purchase. Here's how.
</FONT></FONT>
<TR align=left vAlign=top>
<TD width=230><IMG height=37 src="bswirl.gif" width=36> <A
href="votedata.html"><FONT size=+1>New Data Format</A><FONT size=-1>
<BR>Don't have TC2000, Metastock format, or ASCII text historical
data. Vote for your favorite format. Tell us how to contact you when
your favorite flavor of data is available. </FONT></FONT>
<TD width=230><A href="support.html"><IMG align=middle border=0
height=35 src="http://tarnsoft.com/emailme.gif" width=65 NOSEND =
1></A> <FONT size=+1><I>Write Us Here</I>
<FONT size=-1><BR>Feedback...good or bad...we love it. Request a new
feature. Tell us about a bug. We appreciate all comments. Write and
we will respond. </FONT></FONT></TR></TBODY></TABLE>
<P>[Features] [<A
href="dwnload.html">Download</A>] [<A href="betaregister.html">Beta
Register</A>] <BR>[HelpFAQS] [<A
href="votedata.html">New Data Format</A>]
<P>
<P>
<P><I>Byte Into The Market</I><SUP><FONT size=-2>TM</FONT></SUP> is a trademark
of Tarn Software Inc. <BR>Copyright © 1997-98 Tarn Software Inc.
All rights reserved. </CENTER></P></BODY></HTML>
</x-html>From ???@??? Fri Jul 03 13:44:38 1998
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From: "Lionel Issen" <lissen@xxxxxxxxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Subject: Tarnsoft problems
Date: Fri, 3 Jul 1998 13:28:50 -0500
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<DIV><FONT color=#000000 size=2>I sent a copy of Denis Lipter's complaint to
Tarnsoft (without any identification as to sender); here is their reply and my
message to them. Has anyone else had any problems with this
program"</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>
<P>"Lionel,<BR>This post seems very suspicious to me. Here was my reply, to
an<BR>identical query sent directly to Tarn Software...please post it to
the<BR>list<BR><BR>We NEVER ALTER, WRITE TO, OR MODIFY ANY DATA FILES (in any
format). All<BR>data files are opened for reading only. Even when open prices
are<BR>automatically<BR>corrected for inaccuracies, it is all internal to
BITM....your data<BR>files are completely unaffected. We have no idea whatsoever
what could<BR>be wrong with your data files and system. Honestly this is the
first<BR>time we have even heard of such a phenomenon. I'd suggest you
contact<BR>your data vendor about this problem. If you find out something which
is<BR>pertinent to us, by all means let us know. -- Tom K"<BR><BR><A
href="mailto:lissen@xxxxxxxxxxxxxxxx">lissen@xxxxxxxxxxxxxxxx</A> wrote:<BR>>
<BR>> Name: Lionel Issen<BR>> Message: This note was posted at the
Equis/Metastock listserver.<BR>> When will you have this problem
corrected.<BR>> <BR>> "I tried it and it corrupted my data files and
rendered the Downloader<BR>> inoperable. I get an "Invalid Page
Falt" when I try to open the<BR>> Downloader. Reinstalling did not help.
Any<BR>> sugestions?"<BR>> <BR>> Lionel
Issen<BR></P></FONT></DIV></BODY></HTML>
</x-html>From ???@??? Fri Jul 03 14:42:36 1998
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Message-ID: <359D45C4.456E7E81@xxxxxxxx>
Date: Fri, 03 Jul 1998 15:57:40 -0500
From: Rajesh <rajesh@xxxxxxxx>
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Subject: Re: Tarnsoft problems
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Just in time. Thank you for posting your messages. I have just downloaded
the software and would have installed it in the next few minutes. I will
wait for your confirmation or others to give the green light. I have just
wasted hours yesterday setting my data right, and I dont fancy going through
that again.
<P>Rajesh
<BR>Lionel Issen wrote:
<BLOCKQUOTE TYPE=CITE> <FONT COLOR="#000000"><FONT SIZE=-1>I sent
a copy of Denis Lipter's complaint to Tarnsoft (without any identification
as to sender); here is their reply and my message to them. Has anyone
else had any problems with this program"</FONT></FONT> <FONT COLOR="#000000"><FONT SIZE=-1>"Lionel,</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>This post seems very suspicious
to me. Here was my reply, to an</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>identical query sent directly to
Tarn Software...please post it to the</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>list</FONT></FONT>
<P><FONT COLOR="#000000"><FONT SIZE=-1>We NEVER ALTER, WRITE TO, OR MODIFY
ANY DATA FILES (in any format). All</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>data files are opened for reading
only. Even when open prices are</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>automatically</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>corrected for inaccuracies, it
is all internal to BITM....your data</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>files are completely unaffected.
We have no idea whatsoever what could</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>be wrong with your data files and
system. Honestly this is the first</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>time we have even heard of such
a phenomenon. I'd suggest you contact</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>your data vendor about this problem.
If you find out something which is</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>pertinent to us, by all means let
us know. -- Tom K"</FONT></FONT>
<P><FONT COLOR="#000000"><FONT SIZE=-1>lissen@xxxxxxxxxxxxxxxx
wrote:</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>></FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> Name: Lionel Issen</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> Message: This note was posted
at the Equis/Metastock listserver.</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> When will you have this problem
corrected.</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>></FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> "I tried it and it corrupted
my data files and rendered the Downloader</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> inoperable. I get an "Invalid
Page Falt" when I try to open the</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> Downloader. Reinstalling did
not help. Any</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> sugestions?"</FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>></FONT></FONT>
<BR><FONT COLOR="#000000"><FONT SIZE=-1>> Lionel Issen</FONT></FONT></BLOCKQUOTE>
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</x-html>From ???@??? Fri Jul 03 17:08:20 1998
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Date: Fri, 03 Jul 1998 15:55:44 -0700
From: Harvey Pearce <hhp@xxxxxxxx>
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To: metastock@xxxxxxxxxxxxx
Subject: Re: Tarnsoft problems
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> Lionel Issen wrote:
>
> I sent a copy of Denis Lipter's complaint to Tarnsoft (without any
> identification as to sender); here is their reply and my message to
> them. Has anyone else had any problems with this program"
[Snip]
1. I had no problem with damaged files. BITM was unable to scan my H
drive so I had to copy some data files to the F drive. Tarnsoft
acknowledged the bug and promised a revised version possibly as early as
this weekend. (Excellent support service).
2. When using an untried program it is not a bad idea to use a copy of
the data files rather than the originals,
3. Let us remember that this is Equis' list. They are remarkably
generous in giving us free rein to discuss anything without interference
but I am not comfortable using the list for a competitor's product.
Don't bite the hand that feeds us.
Harvey Pearce, Victoria, B.C., Canada
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