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Are they price competitive with the internet data providers like
Quotes.com and QuotesPlus ($9.95 to $15/month)?
Thanks, CMA
Raymond Hodge wrote:
> Leon,
>
> Thanks for the interesting note.
>
> I use Reuters Trend Data data through their internet connection.
> NOT Reality Online.
>
> The S&P goes back to about 1980.
>
> Many of the Futures contracts go back even further.
>
> Complete everything except options.
>
> Setting the thing up was an incredibly huge and unpleasant job
> as their computer cuts you off if the download is too large.
>
> Their historical on Mutual funds leaves much to be desired.
>
> I have had to correct quite a few spikes .... everywhere.
>
> And I often wonder why there are so many errors in the futures data.
>
> Their support people seem to be drowning in a bureaucracy,
> and the answers are often "call someone else".
>
> They claim to have 400 people cleaning data,
> but they must be the laziest 400 on earth
>
> Still, I haven't found any one any better AND as complete.
>
> Also the whole thing wraps up into the MStck downloader quite nicely.
>
> I just have to get up at 5:30 in the morning to get the download done.
>
> How did you find anyone to take responsibility?
>
> How did you check their data?? I mean against whose?
>
> Have you tried the Reuters system??
>
> Who do you use otherwise??
>
> REALLY glad to hear someone else is also hounding them to improve.
>
> Theirs could really be a great system if they would just
> make it more customer friendly. AND fix the errors.
>
> Thanks, Ray Hodge.
>
> > > -----Original Message-----
> > > From: L Feyder [SMTP:LFEYDER@xxxxxxxxxxxxxxxx]
> > > Sent: Monday, September 29, 1997 10:19 AM
> > > To: metastock-list@xxxxxxxxxxxxx
> > > Subject: Reality Online Data
> > >
> > >In April I subscribed to Reality Online data on futures.
> I reported that Currencies go back to 1992, SP-500 -to 1993,
> missing days were everywhere ...
>
> Eventually I got an indication that within 2 months database would be
> cleaned. So in August I subscribed again.
> > >Nothing has changed.
> > > Among other things I reported are following :
> > > a )what reported as Globex session is not Globex
> > > (same with night session at CBOT)
> > > b)Comex Gold has many clusters of bad data(Hi=Low,Volume=0)
> > > c)Estimated Open Interest and Volume for current day are not
> > > provided(=0)
> > > d)many suspiciously large moves
> > > e)on 8/22/97 US-T-Bond opening was off by 15 ticks
> > > (reported same day)
> > > f)large portion of contracts being constantly corrected
> > > 1-5 days back.
>
> > > I spoke to everybody I could at Reality Online, Equis,
> > > and Reuters.
> > > Management at Reality Online replied it is out of their
> > > hands.
> > > Ms Peterson (Reuters) was surprised that data is not
> > > perfect and promised to get back to me (I am still waiting)
> > > Ms Zajack (public relation ,Reuters ) replied ,that at
> > > Reality Online many
> > > people, including President spoke to me and they are
> > > trying to HELP ME, at
> > > legal department (Reuters) somebody is writing me a
> > > letter (still
> > > waiting),what else do I want?
> > > Mr. Kearney (Reuters) promised some reply from Reuters
> > > within 2 days (3 days passed),
> > > but somehow was concerned (?) if I am an Institutional
> > > investor, and what Co. I am with.
> > > At Reality Online replies from Supervisor and
> > > Manager of Technical Support are following:
> > > 1) There is backlog (even in (e)?)
> > > 2)They already reported everything to QA department
> > > 3)To my request to send me the log of errors reported
> > > by me - they do not see how it could be of any use to me,
> > > nor do they have Director's permission.
> > > I am looking forward comparing what is advertised as
> > > Highest Quality data from Reuters against Reuters-Terminal data.
> > > There is a penalty of $100 for divulging membership ID
> > > (Reality Online rights are being protected)
> > > I would like to here what you think. And if it is of
> > > interest I'll have more to say soon.
> > > Sincerely, Leon Feyder.
> > >
> > >
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