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Leon,
Thanks for the interesting note.
I use Reuters Trend Data data through their internet connection.
NOT Reality Online.
The S&P goes back to about 1980.
Many of the Futures contracts go back even further.
Complete everything except options.
Setting the thing up was an incredibly huge and unpleasant job
as their computer cuts you off if the download is too large.
Their historical on Mutual funds leaves much to be desired.
I have had to correct quite a few spikes .... everywhere.
And I often wonder why there are so many errors in the futures data.
Their support people seem to be drowning in a bureaucracy,
and the answers are often "call someone else".
They claim to have 400 people cleaning data,
but they must be the laziest 400 on earth
Still, I haven't found any one any better AND as complete.
Also the whole thing wraps up into the MStck downloader quite nicely.
I just have to get up at 5:30 in the morning to get the download done.
How did you find anyone to take responsibility?
How did you check their data?? I mean against whose?
Have you tried the Reuters system??
Who do you use otherwise??
REALLY glad to hear someone else is also hounding them to improve.
Theirs could really be a great system if they would just
make it more customer friendly. AND fix the errors.
Thanks, Ray Hodge.
> > -----Original Message-----
> > From: L Feyder [SMTP:LFEYDER@xxxxxxxxxxxxxxxx]
> > Sent: Monday, September 29, 1997 10:19 AM
> > To: metastock-list@xxxxxxxxxxxxx
> > Subject: Reality Online Data
> >
> >In April I subscribed to Reality Online data on futures.
I reported that Currencies go back to 1992, SP-500 -to 1993,
missing days were everywhere ...
Eventually I got an indication that within 2 months database would be
cleaned. So in August I subscribed again.
> >Nothing has changed.
> > Among other things I reported are following :
> > a )what reported as Globex session is not Globex
> > (same with night session at CBOT)
> > b)Comex Gold has many clusters of bad data(Hi=Low,Volume=0)
> > c)Estimated Open Interest and Volume for current day are not
> > provided(=0)
> > d)many suspiciously large moves
> > e)on 8/22/97 US-T-Bond opening was off by 15 ticks
> > (reported same day)
> > f)large portion of contracts being constantly corrected
> > 1-5 days back.
> > I spoke to everybody I could at Reality Online, Equis,
> > and Reuters.
> > Management at Reality Online replied it is out of their
> > hands.
> > Ms Peterson (Reuters) was surprised that data is not
> > perfect and promised to get back to me (I am still waiting)
> > Ms Zajack (public relation ,Reuters ) replied ,that at
> > Reality Online many
> > people, including President spoke to me and they are
> > trying to HELP ME, at
> > legal department (Reuters) somebody is writing me a
> > letter (still
> > waiting),what else do I want?
> > Mr. Kearney (Reuters) promised some reply from Reuters
> > within 2 days (3 days passed),
> > but somehow was concerned (?) if I am an Institutional
> > investor, and what Co. I am with.
> > At Reality Online replies from Supervisor and
> > Manager of Technical Support are following:
> > 1) There is backlog (even in (e)?)
> > 2)They already reported everything to QA department
> > 3)To my request to send me the log of errors reported
> > by me - they do not see how it could be of any use to me,
> > nor do they have Director's permission.
> > I am looking forward comparing what is advertised as
> > Highest Quality data from Reuters against Reuters-Terminal data.
> > There is a penalty of $100 for divulging membership ID
> > (Reality Online rights are being protected)
> > I would like to here what you think. And if it is of
> > interest I'll have more to say soon.
> > Sincerely, Leon Feyder.
> >
> >
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