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Thanks Tomasz. I'll use a different email address.
--- In amibroker@xxxxxxxxxxxxxxx, Tomasz Janeczko <groups@xxx> wrote:
>
> Hello,
>
> Our support traffic is normal (we receive and respond to about 40
> questions per day),
> so it is unlikely that problem is on our end.
>
> If you did not receive response, it may be because your e-mail got
> filtered out by spam filter
> (because your IP or ISP is listed on spam databases) or something is
> wrong with the sender server.
> If you received auto-responder 26 times it is not normal because there
> is only one
> auto-responder sent and only to original query. Your mail server may be
> looping or some
> other problems.
>
> The easiest solution is to try to send from different e-mail address.
>
> Best regards,
> Tomasz Janeczko
> amibroker.com
>
> On 2009-12-21 17:51, venturerider2 wrote:
> > On three separate occasions in the last 2 weeks I have attempted to reach the support@xxx but have not received an actual response. I receive the following message:
> >
> >
> > This message was created automatically by mail delivery software.
> >
> > A message that you sent could not be delivered to one or more of its
> > recipients. This is a permanent error. The following address(es) failed:
> >
> > support@xxx
> > Received: from amibroke by host2.amibroker.com with local (Exim 4.69)
> > (envelope-from<josephziccardi@xxx>)
> > id 1NLkuM-0000SH-Af
> > for support@xxx; Fri, 18 Dec 2009 17:02:46 -0500
> >
> > _______________________________
> >
> > I also receive the following message 26 times!
> >
> > Hello,
> >
> > Your message: "[No Subject]" has been received.
> > Ticket number is #66441 (please DO NOT remove it from the subject line when replying).
> >
> > We will reply usually within 24 hours (Monday-Friday).
> >
> > _________________________________
> >
> > I sent the request through my other email address, not this one.
> > Anybody else having these problems? Thanks. -Joe
> >
> >
> >
> > ------------------------------------
> >
> > **** IMPORTANT PLEASE READ ****
> > This group is for the discussion between users only.
> > This is *NOT* technical support channel.
> >
> > TO GET TECHNICAL SUPPORT send an e-mail directly to
> > SUPPORT {at} amibroker.com
> >
> > TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
> > http://www.amibroker.com/feedback/
> > (submissions sent via other channels won't be considered)
> >
> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> > http://www.amibroker.com/devlog/
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
>
------------------------------------
**** IMPORTANT PLEASE READ ****
This group is for the discussion between users only.
This is *NOT* technical support channel.
TO GET TECHNICAL SUPPORT send an e-mail directly to
SUPPORT {at} amibroker.com
TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
http://www.amibroker.com/feedback/
(submissions sent via other channels won't be considered)
For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/
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