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Hello,
In short, all information you asked for in this particular request can be found on-line:
http://www.amibroker.org/userkb/2008/03/16/amibroker-custom-backtester-interface-2/
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
From: "Mike" <sfclimbers@xxxxxxxxx>
To: <amibroker@xxxxxxxxxxxxxxx>
Sent: Friday, September 18, 2009 7:17 PM
Subject: [amibroker] Re: Support Issues
> Well,
>
> Since there have been a few others, I guess I'll add my ticket to the pile, just in case there really is a technical problem. The
> address I am registered with is a Yahoo dot com address.
>
> I received an auto reply for my support request #62580 on Thursday, August 27, 2009. I have not received anything since then. I
> sent a follow up status request a week after that. Again, no reply.
>
> I have been checking my spam folder, but have not noticed anything from AmiBroker in there. Though, admittedly, I get a lot of
> spam. So, I may have missed something.
>
> Mike
>
> --- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko" <groups@xxx> wrote:
>>
>> Jeremy,
>>
>> I have instructed Marcin to double check if there is any message from you awaiting reply.
>>
>> Sometimes if there is long exchange between user and support, it may happen that support
>> considers case as resolved, while customer expects some extra info. If this happens, please just
>> reply again to any unanswered ticket and tell the support that you are waiting for specific info.
>>
>> Best regards,
>> Tomasz Janeczko
>> amibroker.com
>> ----- Original Message -----
>> From: "nyctastudent" <jberkovits1@xxx>
>> To: <amibroker@xxxxxxxxxxxxxxx>
>> Sent: Friday, September 18, 2009 3:08 PM
>> Subject: [amibroker] Re: Support Issues
>>
>>
>> > TJ,
>> >
>> > There might be an issue on the AmiBroker side. I am having a problem geting a response to an item I submit on September 2nd.
>> > Its
>> > not due to spam filters. I sent a folow up email on the 17th and still no reply. AmiBroker usually has the best support in the
>> > business. Something is causing a break in support communications. If you need any aditional info from me please let meknow.
>> >
>> > Thanks for a great product.
>> >
>> >
>> > Best regards,
>> >
>> > Jeremy Berkovits, CMT
>> >
>> > Merc Partners
>> > 11 Great Neck Road
>> > Great Neck, NY-11021
>> >
>> > Direct: (516) 304-3200 EXT. 307
>> > Cell: (917) 698-3444
>> > jberkovits1@xxx
>> > AOL IM: jberkovitscmt
>> > Yahoo IM: jeremy7827110028
>> >
>> >
>> >
>> >
>> >
>> > On Wed, Sep 2, 2009 at 8:42 AM, <support@xxx> wrote:
>> >
>> > Hello,
>> >
>> > Your message: "GICS Import File" has been received.
>> > Ticket number is #62757 (please DO NOT remove it from the subject line when replying).
>> >
>> >
>> >
>> > ------------------------------------
>> >
>> > **** IMPORTANT PLEASE READ ****
>> > This group is for the discussion between users only.
>> > This is *NOT* technical support channel.
>> >
>> > TO GET TECHNICAL SUPPORT send an e-mail directly to
>> > SUPPORT {at} amibroker.com
>> >
>> > TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
>> > http://www.amibroker.com/feedback/
>> > (submissions sent via other channels won't be considered)
>> >
>> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>> > http://www.amibroker.com/devlog/
>> >
>> > Yahoo! Groups Links
>> >
>> >
>> >
>>
>
>
>
>
> ------------------------------------
>
> **** IMPORTANT PLEASE READ ****
> This group is for the discussion between users only.
> This is *NOT* technical support channel.
>
> TO GET TECHNICAL SUPPORT send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
> http://www.amibroker.com/feedback/
> (submissions sent via other channels won't be considered)
>
> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> http://www.amibroker.com/devlog/
>
> Yahoo! Groups Links
>
>
>
------------------------------------
**** IMPORTANT PLEASE READ ****
This group is for the discussion between users only.
This is *NOT* technical support channel.
TO GET TECHNICAL SUPPORT send an e-mail directly to
SUPPORT {at} amibroker.com
TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
http://www.amibroker.com/feedback/
(submissions sent via other channels won't be considered)
For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/
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