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TJ... that's fine. But it doesn't mean you can't do things 'better'.
It is a blunt attitude to your customers for sure. Either you want
their input or you don't. One of the two.
--- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko" <groups@xxx> wrote:
>
> Hello,
>
> FYI:
> Marcin is only responding to e-mails sent to support at amibroker.com.
> He has no other duties.
>
> All development, documentation, web design, all graphics, videos,
maintenance and every other bit
> on amibroker.com is my own work.
>
> And yes it is my choice and I am happy with it and won't change my
methods of work.
> I was always doing everything on my own and did not ask for any help and
> I am perfectly fine with that.
>
> It may sound blunt, but I am not looking for any advice how should I
conduct my business.
>
> Regarding manual for the beginners, I already said, Howard IS
already writing beginner's book (I have seen parts of it) and
> all you need to do is to buy Howard's book when it becomes
available. He is good in writing for beginners.
>
> AB's own help is the technical reference, it is not and won't ever
be "hand-holding" elementary book.
>
> As for documenting "Prettify" function: sorry but this is as
self-explanatory as "File -> Save" command.
> It was mentioned in the READ ME since beta and is also listed in the
User's Guide in What's new section.
> The guide is not for 5-years-old. It assumes that readers know what
"save", "open", "copy" and other
> verbs mean. Again: the help is technical reference and makes
assumptions about minimum skill level of
> the user. AmiBroker generally speaking is for computer literate
people (aka "power users").
>
> You may hate it, but it is my way of doing things. You are free to
choose something else.
>
> Best regards,
> Tomasz Janeczko
> amibroker.com
> ----- Original Message -----
> From: "sidhartha70" <sidhartha70@xxx>
> To: <amibroker@xxxxxxxxxxxxxxx>
> Sent: Saturday, August 30, 2008 10:57 AM
> Subject: [amibroker] Re: Help Manual
>
>
> > Brian is right that the Help manual is incomplete and inadequate.
> >
> > I don't buy the argument that "we shouldn't expect it to be complete
> > because AmiBroker is cheap".
> >
> > I know it's just TJ and Marcin, but that's TJ's choice. I've stated
> > before, and I'll state again, I would happily pay $500 for AmiBroker
> > IF it had great on-line help manuals. IF it had something along the
> > lines of a decent beginners, intermediate and advanced users guide.
> > And I'm sure new incremental users would come on board as AmiBroker
> > becomes more 'accessbile' to the masses.
> >
> > I took the plunge with AmiBroker, and there is absolutely no doubting
> > it's a fine product.
> >
> > The users of AmiBroker deserve to get the same support as they would
> > if they chose to purchase one of the C# based alternatives - namely
> > Ninja, RightEdge or OpenQuant etc. IF they have to pay more for that
> > support, then so be it... TJ can hire someone to work solely on new
> > user guides for the next 6 months. Shouldn't cost too much.
> >
> > Let's pretend that Howard produces a 'beginners' book for AmiBroker,
> > then another one for more advanced users, say focusing on the custom
> > backtester... suddenly we've got three books for AmiBroker coming in
> > at $50 each... that's $150.
> >
> > Personally I'd be happy with either solution. A Howard provided
> > alternative that costs $150, or an in-house AmiBRoker one that adds
> > $150 to AB price.
> >
> > But let's at least have one of the two alternatives.
> >
> >
> > --- In amibroker@xxxxxxxxxxxxxxx, "Steve Dugas" <sjdugas@> wrote:
> >>
> >> Jeez Brian, even TJ admits that everything is not perfect, but there
> > are
> >> only 24 hours in a day and how much harder do you think he can work?
> > He is
> >> human like the rest of us, if you spot an error or ommision, just
> > report it
> >> so he can fix it.
> >>
> >> Steve
> >>
> >> ----- Original Message -----
> >> From: "brian_z111" <brian_z111@>
> >> To: <amibroker@xxxxxxxxxxxxxxx>
> >> Sent: Friday, August 29, 2008 7:08 PM
> >> Subject: [amibroker] Help Manual
> >>
> >>
> >> >
> >> > There are far too many Help Manual questions posted in this forum.
> >> >
> >> > This takes up our valueable time answering questions that
should have
> >> > been answered by AmiBroker.
> >> >
> >> > In fact they waste far more time than OT posts.
> >> >
> >> > Our precious time would be far better spent answering more
interesting
> >> > questions.
> >> >
> >> > Some of the features in AB aren't explained in the manual, some
things
> >> > are out of date and sometimes the explanations are a bit cryptic.
> >> >
> >> > Example:
> >> >
> >> > Prettify was added to the Formula Editor in beta version 5.04
> >> > - included in devlog under version 5.05 Feb08
> >> > - official release v5.10 in June08 which includes manual 5.10
> >> >
> >> > Ami website PDF manual is still version 5.00
> >> >
> >> > - Search PDF for prettify == nothing
> >> > - Search AB manual version 5.1 for prettify == nothing
> >> > - Use AB site search engine == nothing
> >> > - Google amibroker.com == 3 hits from devlog
> >> > - devlog records release but has no info about it and no
> > explanation in
> >> > the read me
> >> > - searched KB == nothing
> >> > - searched UKB == nothing
> >> >
> >> > The screenshot of the FE edit dropdown menu, in the Help Manual
is out
> >> > of date (at least it looks different to my version 5.10)
> >> >
> >> > http://www.amibroker.com/guide/w_afledit.html
> >> >
> >> > The Devlog just says that the Prettify function was added ...
> > looked in
> >> > the AFL function list and couldn't find anything... is it a
> > function or
> >> > a function()?
> >> >
> >> > New features should be explained in the official help manual that
> > comes
> >> > out immediately after the beta inclusion.
> >> > We should not have to search elsewhere but even if we do we, in
this
> >> > case, we still find nothing.
> >> >
> >> > It shouldn't be up to volunteers to explain help manual items
in this
> >> > forum, or the UKB, or anywhere else.
> >> >
> >> > It saves AB some effort if they don't have to keep the manual up to
> >> > date but the effort is transferred to the volunteers, who have to
> >> > answer it scores of times, instead of AB answering it once.
> >> >
> >> > If we all took the rationalist approach, that some people are
> >> > advocating e.g. "users should have skills or lower their sights
or pay
> >> > Graham", and charged AB for the time we spend providing AB support
> > then
> >> > the program would cost thousands of dollars and wouldn't look so
> > cheap,
> >> > up against other software, afterall
> >> >
> >> > brian_z
> >> >
> >> >
> >> >
> >> >
> >> > ------------------------------------
> >> >
> >> > Please note that this group is for discussion between users only.
> >> >
> >> > To get support from AmiBroker please send an e-mail directly to
> >> > SUPPORT {at} amibroker.com
> >> >
> >> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> >> > http://www.amibroker.com/devlog/
> >> >
> >> > For other support material please check also:
> >> > http://www.amibroker.com/support.html
> >> > Yahoo! Groups Links
> >> >
> >> >
> >> >
> >> >
> >>
> >
> >
> >
> > ------------------------------------
> >
> > Please note that this group is for discussion between users only.
> >
> > To get support from AmiBroker please send an e-mail directly to
> > SUPPORT {at} amibroker.com
> >
> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> > http://www.amibroker.com/devlog/
> >
> > For other support material please check also:
> > http://www.amibroker.com/support.html
> > Yahoo! Groups Links
> >
> >
> >
>
------------------------------------
Please note that this group is for discussion between users only.
To get support from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com
For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/
For other support material please check also:
http://www.amibroker.com/support.html
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