|
Ken,
It is very nice of you that you have posted this follow up
explaining the reason and the solution.
It is quite rare and I thank you for that.
And yes I may sound "not too nice" when I repeatedly
ask to follow some steps from the docs, but the reason for that is
that I don't see someone else computer screen and the only way
to solve the problem is systematically going through all
checkpoints
and reporting the results without "prejudice" and sometimes a
very minor difference in the settings/configuration somewhere may be the
reason.
That's why attention to detail is important.
Again: thank you Ken for this follow up.
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
Sent: Friday, July 27, 2007 9:31 PM
Subject: [amibroker] Final Word on QT
Problem
First, my problem
was solved and I wanted to briefly describe the problem and the process (which
may help others who are diagnostically challenged like
me).
I keep QT open on
my second monitor and saw two things, AB was not recording stock prices, and
QT was regularly updating the panel near the top for major Indeces. I
therefore concluded that QT was working but AB was not getting the
data.
Tomasz led me to
compare the SAME ETF in AB with the same ETF in QT and I discovered that QT
was not updating all of the selected symbols but WAS updating the Indeces
panel. Why it was not updating is still not clear to me, but I updated
the version of QT which perhaps fixed the problem. I use my account at
Fidelity for the data and perhaps the login codes were changed (which the
program upgrade fixed) and I had not been logged in. Of course, this must mean
QT gets indeces data from some other source. Key mistake on my part:
assuming because I saw current indeces prices that QT was working
correctly.
Bottom
lines:
AB is usually not
the reason something is not working. It seems in 99% of the cases it is
operator error, or not reading the manual.
Reading the manual
and following the steps outlined will eliminate most problems--many do not do
this (including me).
Once beyond
reading the manual, one has to reply on proper troubleshooting or diagnostic
steps (which I did not do). Hence the Beyond the Basics
idea.
Final statement
(something most all of us know): Tomasz provides unparalleled service for all
of his customers.
FWIW,
Ken
__._,_.___
Please note that this group is for discussion between users only.
To get support from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com
For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/
For other support material please check also:
http://www.amibroker.com/support.html
![]()
SPONSORED LINKS
__,_._,___
|