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Hi Shawky
I would agree with Tomasz here. You should go direct to MarketCast and
raise this problem with them.
A couple of years ago, I was using MarketCast live data to trade the SPI
along with a different software package. I was of the belief, that the
problems experienced were associated with a new version of the trading
software. In the end, I walked away from the software and MarketCast.
MarketCast would swear that the problem was with the trading software and
the suppliers of this just did not care about the problem. This is not the
case with AmiBroker but as they are US based it is impossible for them to
pick up the feed which is delivered on the back of Channel O free to air TV.
Hence, they will have difficulty isolating the problem.
Having followed this email trail, I am of the view that MarketCast may have
the problem. At the very least, they will need to be part of the solution.
I have always found MarketCast to be very approachable and it was through
them that I was able to arrange for AmiBroker to interface with MarketCast
in the first place.
If you want more information by all means contact me as I was considering
using MarketCast again but would like to be sure that this problem has been
resolved before doing so.
All the best
Ken
_____
From: Tomasz Janeczko [mailto:amibroker@xxxxxx]
Sent: Friday, 24 September 2004 11:56 PM
To: amibroker@xxxxxxxxxxxxxxx
Subject: Re: [amibroker] No response from Amibroker Support
Hello,
First please note that it is unfair to write a post that has a subject
of "no response from AmiBroker support" while you did receive
in fact three responses.
As for your problem, you may try this:
go to File->Database Settings and
change "Local database storage" to "DISABLED".
Third thing is that MarketCast plugin is extremely hard for us to
test because MarketCast is satellite-only feed that is available
only in Australia. For that reason we were only able to test
it on sample data (static) that we have received on the CD-ROM
from MarketCast. It was working just fine then.
MarketCast plugin uses MarketCast DATABASE API that is supposed
to handle ALL data issues. For that reason,
if you have data problems you should complain to MARKETCAST, not us.
MarketCast people have received long time ago a fully registered
version of AmiBroker along with the plugin and I asked them to
actually test but have heard nothing back about any problems.
I have also sent them full source codes of MarketCast plugin.
So as you can see I have done all that is only possible from my side.
The rest is in MARKETCAST hands.
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
From: "Chris" <shawky2004@xxxxxxxxxxxxxx>
To: <amibroker@xxxxxxxxxxxxxxx>
Sent: Friday, September 24, 2004 2:38 PM
Subject: [amibroker] No response from Amibroker Support
> Tomasz
> I have been emailing support@xxxxxxxxxxxxx regarding ongoing problems
> with Amibroker-MarketCast plugin but have not received ANY email
> replies since Marcin replied to me on the 6th Sep. I hope there is
> not a problem with my emails. All my friends are receiving them fine.
>
> On 6 Sep, Marcin told me to use the "Force Backfill" option with
> MarketCast plugin to fix my problem but my Mcast V 1.1.0 plugin only
> supports "Connect" and "Shutdown". I replied to this on 6 Sep 04 to
> support@xxxxxxxxxxxxxx Fault log 13493
>
> Also, I recent the email on 9 Sep along with an additional problem
> regardin eronious Low and Volume values on the chart (distorts the
> scale making the chart useless) appearing in 1 minute bars that
> neither exist in marketcast database nor amibroker quote editor. No
> reply.
>
> I have sent recent all emails on 23 Sep. Since the 9 Sep the number
> of corrupted bars in AB has increased to the point where one third of
> my portfolio stock charts are no longer useable in intraday mode. My
> only workaround is to completely delete the Amibroker database. This
> kills all of my trend lines etc.
>
> And wait, there is more...3 stocks now result in AB consuming 100%
> CPU usage for some reason. Deleting that stock or creating a new
> database does not clear the problem. My guess is that there is a
> corruption in the MarketCast data, though it appears fine when viewed
> through the marketcast interface. Or alternatively the data being
> supplied to Amibroker for those stocks has unexpected values which
> Amibroker is not handling.
>
> I downloaded the latest beta release yesterday but the problems are
> still the same.
>
> I hope to help Amibroker and MarketCast resolve the issue so I can
> move onto learning all the wonderful features available in AB and get
> it working to setup my new short term trading system. Fortunately I
> have an EOD system that keeps the income flowing for now.
>
> I can post the email extracts on this forum if you would like.
>
> regards
> Shawky
>
>
>
>
>
> Check AmiBroker web page at:
> http://www.amibroker.com/
>
> Check group FAQ at:
http://groups.yahoo.com/group/amibroker/files/groupfaq.html
> Yahoo! Groups Links
>
>
>
>
>
>
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