Re: [amibroker] CSI vs QP: the good, the bad, the ugly

["Tomasz Janeczko" <amibroker@xxxxxx>]

Gary,
 
If your problem is in the interface area (not the data 
issue) you can always contact AmiBroker support.
We (me and Marcin) do our best to respond as quickly as 
possible.
Best regards,Tomasz 
Janeczkoamibroker.com
<BLOCKQUOTE 
>
  ----- Original Message ----- 
  <DIV 
  >From: 
  Gary 
  A. Serkhoshian 
  To: <A title=amibroker@xxxxxxxxxxxxxxx 
  href="">amibroker@xxxxxxxxxxxxxxx 
  Sent: Thursday, March 11, 2004 9:53 
  PM
  Subject: [amibroker] CSI vs QP: the good, 
  the bad, the ugly
  
  Hi all,
   
  Just want to offer my 2 cents on my experiences so far with CSI and 
  QP.
   
  While we all would love to adhere to the high data standards that Chuck 
  espouses and CSI provides, I am finding CSI's tech support to be so 
  unresponsive that asking a basic question about exporting data into AmiBroker 
  requires several attempts on my part due to lack of returned phone calls or 
  returned e-mails from tech support.  Even after alerting management of 
  this issue, nothing has changed.
   
  My experience with QP, on the other hand, has always been positive as 
  their tech support always responds within 24 hours.  Even if they don't 
  know the answer immediately, they'll at least respond to acknowledge my 
  e-mail.
   
  So, for those weighing the pros vs the cons, data nirvana comes at a 
  price of crappy tech support.  Chuck's experience has been totally 
  positive from his posts on this board, but I've seen several others post how 
  they've also been cast aside by an unresponsive tech support.
   
  I've been more than patient with these guys and I'm in it for at least 
  the year.  The least I can do for those not subscribed, but thinking 
  about it, is tell you CAVEAT EMPTOR (buyer beware).
   
  Regards,
  Gary
   
   
  
  
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