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[amibroker] Re: Add-on problems -- Customer (non) Service



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Is there a law higher than the market? Even so, caveat emptor. Yet 
know what justice mere markets dispense. Consider well lest we court 
displeasure of greater dimensions, "do...as you would have others do 
unto you".



--- In amibroker@xxxxxxxxxxxxxxx, "salil_gangal" <salil_gangal@xxxx> 
wrote:
> Fred, Uenal,
> 
> Uenal -
> 
> I remember a particular pastry shop back in India. The pastries the 
> shopkeeper/owner/cook - 'all in one guy' - used to sell were 
> absolutely marvellous. However the 'attitude' this character was as 
> rotten as as his pastries were marvellous.  Customers used to line-
up 
> at his shop to buy the pastries nevertheless.
> 
> After some time there came along another shopkeeper/owner/cook who 
> started offering pastries that were not as good as the first one, 
but 
> they were quite okay.  What was nice about this second guy was this 
> his attitude was quite right.  Can you take a guess as to how most 
of 
> the customers reacted ?
> 
> 
>     >>And please do your own job and let me do mine how 
>       I like and do it, regardless what the end result is.<<
> 
> Hmmm .... Reminds me very much of the attitude of the first pastry 
> shopkeeper/owner/cook !
> 
> A fantastic add-on product does not really come with license to be 
> rude for the owner of the add-on product. Does it ?
> 
> 
> Fred - 
> 
>     >>Customer SERVICE does NOT include taking users or potential
>       clients out behind the woodshed for beatings at regular 
>       intervals regardless of the circumstances.<<<
> 
> 
> True.
> 
> The 'end result' would be that those few customers lining-up in 
front 
> of the first pastry shop will sport bruises/cuts/black-eyes as they 
> wonder whether it is worth the trouble to get those pastries from 
the 
> first shop.
> 
> Regards,
> - Salil V Gangal
> 
> 
> 
> --- In amibroker@xxxxxxxxxxxxxxx, "Fred" <fctonetti@xxxx> wrote:
> > Whatever ... 
> > 
> > Bill Gates or any other software developer didn't get to where 
they 
> > are with the thought process of ... my widget isn't for everyone, 
> nor 
> > did they get there by continually beating clients senseless.  
> However 
> > if you want to keep digging in the hole your standing in sooner 
or 
> > later I'm sure you can turn it into a black hole where even light 
> > will be unable to escape.  If you can't see the logic in this 
then 
> no 
> > one can help you but given that the AB forum has 1200 members and 
> we 
> > could have culled what 50 ? 75 ?, 90% of those folks out as not 
> > knowing what to do with a table let alone the variety of other 
> > possibilities in ABTool that leaves what ? maybe 100 potential 
> > buyers ?  The more who want to at least try it the more I would 
> think 
> > you'd want to help along regardless of how painful it might be.
> > 
> > With regards to "MY JOB" ... part of it is to warn newbies of 
> system 
> > sellers that produce great statistics but don't have a prayer of 
> > succeeding using such methodolgies in real trading.
> > 
> > I'm done on this subject since it isn't supposed to be here any 
way.
> > 
> > 
> > --- In amibroker@xxxxxxxxxxxxxxx, uenal.mutlu@xxxx wrote:
> > > Hi Fred,
> > > ABtool is not for everybody. That is explicitly written in the
> > > DOC. And please do your own job and let me do mine how 
> > > I like and do it, regardless what the end result is. It is my 
> > > own decision. I don't need any advice from someone like you.
> > > 
> > > THIS IS FROM THE DOCUMENTATION OF ABTOOL:
> > > 
> > > "
> > > IS ABTOOL SOMETHING FOR YOU:
> > > ABtool is intended for experienced programmers and 
> > system/application developers. 
> > > Support is available only for experienced users who know what a 
> > commandline/dos box
> > > is, what an include file is, what a loop is, and how to extend 
> the 
> > PATH, to mention only some. 
> > > If you are a beginner to AFL or to trading or to computers, 
then 
> > don't use this, since 
> > > this is an advanced extension library for AmiBroker (and other 
> > destinations in development).
> > > For example to use the mighty table features it is necessary 
that 
> > you should have some 
> > > experience with table and/or database operations in a 
programming 
> > language."
> > > 
> > > In case you missed that.... 
> > > I'm not interested in dumbos as clients since I don't need 
them, 
> > and I can afford that.
> > > 
> > > 
> > > Regards,
> > > Uenal Mutlu
> > > http://www.xxsystems.com    ||    
> > http://groups.yahoo.com/group/abtool
> > >  
> > > 
> > > ----- Original Message ----- 
> > > From: "Fred" <fctonetti@xxxx>
> > > To: <amibroker@xxxxxxxxxxxxxxx>
> > > Sent: Thursday, July 10, 2003 1:22 AM
> > > Subject: [amibroker] Re: Add-on problems (Tomasz)
> > > 
> > > 
> > > > And YOUR uneducated comments today only show us your 
continued 
> > > > inability to have a clue to what customer SERVICE is.  
Customer 
> > > > SERVICE does NOT include taking users or potential clients 
out 
> > behind 
> > > > the woodshed for beatings at regular intervals regardless of 
> the 
> > > > circumstances.  If you want to have clients, especially 
PAYING 
> > > > clients you better find a secure room with thick walls and 
> steel 
> > > > doors to lock that ego in.
> > > > 
> > > > --- In amibroker@xxxxxxxxxxxxxxx, uenal.mutlu@xxxx wrote:
> > > > > Yuki, is there anything about "AutoExec" mentioned in the 
> > > > > installation instructions? It was your own fault not reading
> > > > > the documentation.  Sorry to tell you this, but by your 
> > unqualified
> > > > > comments today you only showed us your inability to follow
> > > > > such simple installation instructions. 
> > > > > Here is the original installation instruction from the DOC:
> > > > > 
> > > > > INSTALLATION:
> > > > >   Quit AmiBroker, put the ABtool.dll file into the Plugins 
> > folder 
> > > > in the AmiBroker home directory,
> > > > >   and xxRunScript.exe and Functions.afl into the ABtool 
> > > > subdirectory under the AmiBroker base directory, 
> > > > >   and restart AmiBroker.
> > > > > 
> > > > > Please reply ONLY in the ABtool group (see my signature)!
> > > > > 
> > > > > 
> > > > > Regards,
> > > > > Uenal Mutlu
> > > > > http://www.xxsystems.com    ||    
> > > > http://groups.yahoo.com/group/abtool
> > > > >  
> > > > > 
> > > > > ----- Original Message ----- 
> > > > > From: "Yuki Taga" <yukitaga@xxxx>
> > > > > To: "uenal.mutlu@xxxx" <amibroker@xxxxxxxxxxxxxxx>
> > > > > Sent: Thursday, July 10, 2003 12:41 AM
> > > > > Subject: Re: [amibroker] Add-on problems (Tomasz)
> > > > > 
> > > > > 
> > > > > > Hi UM,
> > > > > > 
> > > > > > Thursday, July 10, 2003, 7:33:09 AM, you wrote:
> > > > > > 
> > > > > > umtod> the DLL opens a window of its own for text output 
if 
> > YOU 
> > > > have
> > > > > > umtod> told it to do so by enabling its AutoExec feature
> > > > > > 
> > > > > > Fixed, as I noted last night in response to your earlier 
> > advice.
> > > > > > 
> > > > > > However, I take a bit of issue with your statement 
above.  
> > *I* did
> > > > > > not "enable" anything.  I simply unpacked the program and 
> put 
> > the
> > > > > > pieces in the respective directories as indicated in the 
> > docs.  I 
> > > > did
> > > > > > not see anything about how I was going to alter the way 
AB 
> > opens 
> > > > by
> > > > > > doing this.  Sorry if I missed it.
> > > > > > 
> > > > > > Yuki


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