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[amibroker] Add-on problems -- Customer (non) Service



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Fred, Uenal,

Uenal -

I remember a particular pastry shop back in India. The pastries the 
shopkeeper/owner/cook - 'all in one guy' - used to sell were 
absolutely marvellous. However the 'attitude' this character was as 
rotten as as his pastries were marvellous.  Customers used to line-up 
at his shop to buy the pastries nevertheless.

After some time there came along another shopkeeper/owner/cook who 
started offering pastries that were not as good as the first one, but 
they were quite okay.  What was nice about this second guy was this 
his attitude was quite right.  Can you take a guess as to how most of 
the customers reacted ?


    >>And please do your own job and let me do mine how 
      I like and do it, regardless what the end result is.<<

Hmmm .... Reminds me very much of the attitude of the first pastry 
shopkeeper/owner/cook !

A fantastic add-on product does not really come with license to be 
rude for the owner of the add-on product. Does it ?


Fred - 

    >>Customer SERVICE does NOT include taking users or potential
      clients out behind the woodshed for beatings at regular 
      intervals regardless of the circumstances.<<<


True.

The 'end result' would be that those few customers lining-up in front 
of the first pastry shop will sport bruises/cuts/black-eyes as they 
wonder whether it is worth the trouble to get those pastries from the 
first shop.

Regards,
- Salil V Gangal



--- In amibroker@xxxxxxxxxxxxxxx, "Fred" <fctonetti@xxxx> wrote:
> Whatever ... 
> 
> Bill Gates or any other software developer didn't get to where they 
> are with the thought process of ... my widget isn't for everyone, 
nor 
> did they get there by continually beating clients senseless.  
However 
> if you want to keep digging in the hole your standing in sooner or 
> later I'm sure you can turn it into a black hole where even light 
> will be unable to escape.  If you can't see the logic in this then 
no 
> one can help you but given that the AB forum has 1200 members and 
we 
> could have culled what 50 ? 75 ?, 90% of those folks out as not 
> knowing what to do with a table let alone the variety of other 
> possibilities in ABTool that leaves what ? maybe 100 potential 
> buyers ?  The more who want to at least try it the more I would 
think 
> you'd want to help along regardless of how painful it might be.
> 
> With regards to "MY JOB" ... part of it is to warn newbies of 
system 
> sellers that produce great statistics but don't have a prayer of 
> succeeding using such methodolgies in real trading.
> 
> I'm done on this subject since it isn't supposed to be here any way.
> 
> 
> --- In amibroker@xxxxxxxxxxxxxxx, uenal.mutlu@xxxx wrote:
> > Hi Fred,
> > ABtool is not for everybody. That is explicitly written in the
> > DOC. And please do your own job and let me do mine how 
> > I like and do it, regardless what the end result is. It is my 
> > own decision. I don't need any advice from someone like you.
> > 
> > THIS IS FROM THE DOCUMENTATION OF ABTOOL:
> > 
> > "
> > IS ABTOOL SOMETHING FOR YOU:
> > ABtool is intended for experienced programmers and 
> system/application developers. 
> > Support is available only for experienced users who know what a 
> commandline/dos box
> > is, what an include file is, what a loop is, and how to extend 
the 
> PATH, to mention only some. 
> > If you are a beginner to AFL or to trading or to computers, then 
> don't use this, since 
> > this is an advanced extension library for AmiBroker (and other 
> destinations in development).
> > For example to use the mighty table features it is necessary that 
> you should have some 
> > experience with table and/or database operations in a programming 
> language."
> > 
> > In case you missed that.... 
> > I'm not interested in dumbos as clients since I don't need them, 
> and I can afford that.
> > 
> > 
> > Regards,
> > Uenal Mutlu
> > http://www.xxsystems.com    ||    
> http://groups.yahoo.com/group/abtool
> >  
> > 
> > ----- Original Message ----- 
> > From: "Fred" <fctonetti@xxxx>
> > To: <amibroker@xxxxxxxxxxxxxxx>
> > Sent: Thursday, July 10, 2003 1:22 AM
> > Subject: [amibroker] Re: Add-on problems (Tomasz)
> > 
> > 
> > > And YOUR uneducated comments today only show us your continued 
> > > inability to have a clue to what customer SERVICE is.  Customer 
> > > SERVICE does NOT include taking users or potential clients out 
> behind 
> > > the woodshed for beatings at regular intervals regardless of 
the 
> > > circumstances.  If you want to have clients, especially PAYING 
> > > clients you better find a secure room with thick walls and 
steel 
> > > doors to lock that ego in.
> > > 
> > > --- In amibroker@xxxxxxxxxxxxxxx, uenal.mutlu@xxxx wrote:
> > > > Yuki, is there anything about "AutoExec" mentioned in the 
> > > > installation instructions? It was your own fault not reading
> > > > the documentation.  Sorry to tell you this, but by your 
> unqualified
> > > > comments today you only showed us your inability to follow
> > > > such simple installation instructions. 
> > > > Here is the original installation instruction from the DOC:
> > > > 
> > > > INSTALLATION:
> > > >   Quit AmiBroker, put the ABtool.dll file into the Plugins 
> folder 
> > > in the AmiBroker home directory,
> > > >   and xxRunScript.exe and Functions.afl into the ABtool 
> > > subdirectory under the AmiBroker base directory, 
> > > >   and restart AmiBroker.
> > > > 
> > > > Please reply ONLY in the ABtool group (see my signature)!
> > > > 
> > > > 
> > > > Regards,
> > > > Uenal Mutlu
> > > > http://www.xxsystems.com    ||    
> > > http://groups.yahoo.com/group/abtool
> > > >  
> > > > 
> > > > ----- Original Message ----- 
> > > > From: "Yuki Taga" <yukitaga@xxxx>
> > > > To: "uenal.mutlu@xxxx" <amibroker@xxxxxxxxxxxxxxx>
> > > > Sent: Thursday, July 10, 2003 12:41 AM
> > > > Subject: Re: [amibroker] Add-on problems (Tomasz)
> > > > 
> > > > 
> > > > > Hi UM,
> > > > > 
> > > > > Thursday, July 10, 2003, 7:33:09 AM, you wrote:
> > > > > 
> > > > > umtod> the DLL opens a window of its own for text output if 
> YOU 
> > > have
> > > > > umtod> told it to do so by enabling its AutoExec feature
> > > > > 
> > > > > Fixed, as I noted last night in response to your earlier 
> advice.
> > > > > 
> > > > > However, I take a bit of issue with your statement above.  
> *I* did
> > > > > not "enable" anything.  I simply unpacked the program and 
put 
> the
> > > > > pieces in the respective directories as indicated in the 
> docs.  I 
> > > did
> > > > > not see anything about how I was going to alter the way AB 
> opens 
> > > by
> > > > > doing this.  Sorry if I missed it.
> > > > > 
> > > > > Yuki


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