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I had all my symbols disappear for the first time
yesterday.
Paul
-----Original Message-----
From: realtraders@xxxxxxxxxxxxxxx
[mailto:realtraders@xxxxxxxxxxxxxxx]On
Behalf Of Don Ewers
Sent: Monday, July 25, 2005 8:23 PM
To: realtraders@xxxxxxxxxxxxxxx
Subject: Re: [RT] IB
Order was accepted as green. Anything else I do if
not green, I cancel and
reenter immediately (other than a stop limit stop loss
which show up in
blue).
I recently have had problems where I open IB and all
the symbols on the page
are gone. I have reported this to IB and am yet to
receive a response that
was acceptable. This never use to happen until
sometime in the last month.
I even received one response from IB that was
obviously wrong (reproduced
below).
I have found their saved setting to work however when
I encounter the loss
of symbols mentioned.
Don Ewers
From: <tac@xxxxxxxxxxxxxxxxxxxxxx>
To: "Don Ewers" <dbewers@xxxxxxxxxxxxx>
Sent: Thursday, July 21, 2005 10:31 AM
Subject: Re: Message forwarded to TAC by Customer
Service
If you are still having trouble retaining your symbols
first make sure
that you are not entering tickers on the Portfolio
page that you don't
hold positions in, these will be remove upon logging
in again.
As a test create a new page called Test from the Page
menu, New.
Then add a ticker to the page.
After this go to File, then Exit so the TWS closes and
saves the settings
automatically. Then login to the TWS again and see if
the new page
still exists.
If you need further assistance just let us know.
-Ben
IB TAC
----- Original Message -----
From: "Andrew Nopper" <nopper@xxxxxxxxxx>
To: <realtraders@xxxxxxxxxxxxxxx>
Sent: Monday, July 25, 2005 12:32 PM
Subject: RE: [RT] IB
The question referred to a LIMIT order that didn't
fill. Limit orders are
native to ECBOT, so the order would have been held at
the exchange, not at
IB. Check the status of your order on the IB screen.
If it's green, then it
has been accepted by the exchange and IB is no longer
part of the equation.
Now, stops are another matter, as they're held on IB's
servers, so timing
does become an issue here.
Andrew
-----Original Message-----
From: realtraders@xxxxxxxxxxxxxxx
[mailto:realtraders@xxxxxxxxxxxxxxx]On
Behalf Of Dan Goncharoff
Sent: July 25, 2005 1:07 PM
To: realtraders@xxxxxxxxxxxxxxx
Subject: Re: [RT] IB
Another thought is that IB is indeed 'parking'
orders that are not going
to be directly executed to reduce communications
traffic, and the mechanism
by which the system compares bid/ask to parked order
for submission is too
slow...
Mark Simms wrote:
One idea: Could IB erroneously be storing the
serverside orders using a LIFO
approach (Last in, first out) instead of the "correct"
FIFO (first in, first
out).
If so, that's a BIG bug.
The other idea is possibly they are monitoring the
stops in a time interval
approach versus every uptick or downtick.
-----Original Message-----
From: realtraders@xxxxxxxxxxxxxxx
[mailto:realtraders@xxxxxxxxxxxxxxx] On Behalf Of Don
Ewers
Sent: Saturday, July 23, 2005 7:34 PM
To: realtraders@xxxxxxxxxxxxxxx
Subject: [RT] IB
Earl,
On my last exit on bonds Friday I had an order in to
sell six
at 115-28 LMT.
The bid moved up to 115-28 (45 contracts) and the ask
to
115-29 (200+ contracts). No fill. I waited 30
seconds then
cancelled my sell, re-entered it and was filled
immediately.
This concerns me. I have seen this several times
before also
and with some stop orders. It is like IB parked my
order
somewhere and it was not hitting the exchange servers?
Anyone else experience anything like this?
Don Ewers
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