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Another reason why US tech companies outsource support or
sustanining engineering to India and elsewhere was because many US
engineering graduates from top engineering schools refuse to work in
support or sustaining where you don't learn the latest, greatest,
sexiest new technologies. And, those who were assigned to support
or sustaining department almost always requested for transfer to R&D
or consulting within just a few weeks or month in the job; or quit.
Things may have changed now since job market is shrinking
significantly. At least that's what I saw in my previous life
working in the high tech industry.
Speaking of laptop, I have only good experiences with Toshiba,
especially the Tecra models. Never encountered any technical
problem even though I bought some of them 2ndhand through eBay at
rock bottom prices.
-p8
--- In realtraders@xxxxxxxxxxxxxxx, "Ira" <mr.ira@xxxx> wrote:
> No they speak perfect English. I wish I could speak as clearly as
they do, it is their comprehension that is lacking. I teach
English for a literacy group and understand what the problem is.
Much of it has to do with the many idiomatic expressions that we use
and are not understood by individuals that learn English overseas.
>
> You might learn Spanish or French in the states and speak it
fluently and yet when in Mexico, Spain or France not be able to hold
a conversation. They too have many idiomatic expressions that are
not taught here.
>
> If the fault lies anywhere it is with Dell for their hiring
practices.
>
>
> ----- Original Message -----
> From: Dan C
> To: realtraders@xxxxxxxxxxxxxxx
> Sent: Friday, May 30, 2003 10:17 AM
> Subject: Re: [RT] GEN: LAPTOP COMPUTERS
>
>
> Kate,
> I don't think it is anything more than our older ears not
hearing the wording because of the accent. On the tube, or radio, I
do not have any problem with that family of accents, but I do on the
phone.
>
> Someone called us the other night wanting to talk about (garble,
to me) bank card. After asking 3 time for him to repeat, and never
getting it, I hung up.
>
> It would probably be the same if the accent was Cajun: tough on
the phone. Don't know if this was Ira's reference, but it is my
guess.
>
> Dan
>
>
>
> ketayun wrote:
>
> Really, must speak up in defence of fellow Indians......
> When you have problems with any company, do you blame the
employee or the corporate powers that be? The ingredients of the
product or the producer?
>
> It is unfortunate that the tech companies have chosen people
to represent them that do not meet the standards of the customers.
Perhaps one should question the ethics of these individuals who
could easily choose Indians and Pakistanis that communicate in
English at least as well as Americans.
>
> Enough said, because of a deep respect for both Ira and Earl
who both have contributed far and beyond to our success in this
business.
>
> Sincerely,
>
> Kate
>
>
> To unsubscribe from this group, send an email to:
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>
>
>
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