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Hello mike,
have no idea too. I have not been on this site for ~1 year before your
alarm. I could only guess it has been cached somewhere in the Internet
by some caching proxy or maybe it revived for a short time or I met
its ghost.
Best regards,
Alex mailto:alex_bell@xxxxxxx
Sunday, November 10, 2002, 2:22:42 AM, you wrote:
mac> Hi Alex,
mac> Yep, there's some SERIOUS redesigning going on. ;->
mac> The page you reference reflects a page design prior to 10/28/2002.
mac> That's the way it's been since I started doing business with them back
mac> in January of this year. On 10/28 it changed, and that's why I became
mac> alarmed when I went to the site for an update and saw the Hquotes link
mac> and promo missing. Just in case you don't know, Hquotes is (used to
mac> be) their flagship product.
mac> I cannot begin to guess how you got the home page you retrieved on
mac> Friday.
mac> Michael
mac> -----------------------------------------
mac> On Sun, 10 Nov 2002 00:00:58 +0300, Alex Bell <alex_bell@xxxxxxx>
mac> wrote:
>>Hello Mike,
>>
>>Now I don't see this link also and can't navigate to the text I
>>forwarded in previous e-mail - they must have re-designed the site on
>>the weekend or I saw cached version of the site - it appears to me
>>that the site have changed since that time. On Friday I got there
>>right from its home page clicking next link:
>>
>>"HQuote downloads futures, stocks, market indices quotes from
>>Quote.com data server. "
>>
>>Google can show you cached version of Hquotes.com how it looked to me
>>on Friday:
>>
>>http://www.google.com/search?q=cache:XeztvXMwNRAC:www.hquotes.com/+&hl=en&ie=UTF-8
>>
>>
>>Best regards,
>> Alex mailto:alex_bell@xxxxxxx
>>
>>
>>Saturday, November 9, 2002, 5:07:44 PM, you wrote:
>>
>>mac> Hi Alex,
>>
>>mac> Thanx for the link. I've been looking for some kind (any kind) of
>>mac> explanation for 2 weeks now.
>>
>>mac> I don't want to be "anal" about it, but I must point out that the link
>>mac> is "conspicuous by its absence", i.e., the ONLY way to get to this
>>mac> page on their website is to type in the address - manually. There is
>>mac> NO way to navigate to it from their home page. It is, in effect,
>>mac> hidden to all except those who "know" the URL.
>>
>>mac> And this crock about "... not being able to respond to the thousands
>>mac> of emails ..." is just that - crock. One of the wonderful benefits of
>>mac> the internet and its infrastructure is the ability to mass mail your
>>mac> customer base. These folks have the email addresses of all of their
>>mac> customers, and if they wanted to be "upfront" about the problem they
>>mac> could have easily - VERY easily - sent an announcement to all of their
>>mac> customers "fessing up" the problem and pointing us to the hidden web
>>mac> page link. Of course, for them to do that, they'd have to be serious
>>mac> about customer service.
>>
>>mac> As you can see, I'm in no mode to empathize with Hquote.com's
>>mac> position. Again I say, BEWARE Hquotes.com - it is not a vendor you
>>mac> want to do business with.
>>
>>mac> As far as alternative data sources, I appreciate the recommendation,
>>mac> but I've already "worked around" the issue. I'm just steamed that
>>mac> after plying the internet for over 6 years (since early '96), I
>>mac> finally got burned.
>>
>>mac> Regards,
>>
>>mac> Michael
>>mac> -----------------------------------------
>>
>>mac> On Fri, 8 Nov 2002 14:23:41 +0300, Alex Bell <alex_bell@xxxxxxx>
>>mac> wrote:
>>
>>>>Hello Mike,
>>>>
>>>>Assuming worse is not always right. All things explained on their web
>>>>site:
>>>>
>>>>http://www.hquotes.com/hquote/index.html
>>>>
>>>>As far as I can see this is due to Quote.com discontinued to provide
>>>>free historical data. Particularly:
>>>>
>>>>--------------------
>>>>
>>>>Today we have received more than 2 thousands e-mails with questions about the future of HQuote and other topics. Unfortunately, due to this flow of messages we can't reply all of them in a timely
>>>>manner. Here are some common questions and answers.
>>>>
>>>>Q1. HQuote unexpectedly stopped to download the data. What's the problem?
>>>>
>>>>A1. Quote.com has discontinued providing the free historical data service and all the data requests HQuote makes result in "Quote.com sent bad data" error message.
>>>>
>>>>Q2. I can't locate any link to HQuote web page. Where is it?
>>>>
>>>>A2. We have removed temporarily HQuote from the web site and stopped selling it. When we rearrange the program and connect it to alternative data source it will become available for download
>>>>again.
>>>>We do not comment the deadlines at this moment.
>>>>
>>>>Q3. As it doesn't work now, can I get a refund?
>>>>
>>>>A3. According to Software License (C:\Program Files\HQuote\license.txt ) we do not refund software purchases due to shareware nature of the program. Instead we offer you to switch to another
>>>>program - Yquote Downloader.
>>>>
>>>>Thank you for your patience and understanding,
>>>>
>>>>HQuotes.com team
>>>>
>>>>--------------------
>>>>
>>>>If you would like to switch to reliable and payable EOD data vendor I
>>>>could recommend Quote Plus (no affiliation, just as a satisfied user).
>>>>
>>>>
>>>>Best regards,
>>>> Alex mailto:alex_bell@xxxxxxx
>>>>
>>>>
>>>>Thursday, November 7, 2002, 2:58:40 PM, you wrote:
>>>>
>>>>mac> I'm not sure if this is an appropriate post. If it is not, I apologize
>>>>mac> in advance, but it is something that members of the list need to be
>>>>mac> aware of.
>>>>
>>>>mac> I would advise strongly against doing business with Hquotes.com. They
>>>>mac> provide a set of utilities that facilitate downloading and conversion
>>>>mac> of price quotes to formats compatible with several charting packages,
>>>>mac> Tradestation among them.
>>>>
>>>>mac> I am a registered user of 2 of their products - Yquotes (for daily
>>>>mac> data) and Hquotes (for intraday data). Up until 2 weeks ago, things
>>>>mac> worked very well. At that time Hquotes stopped working. I went to
>>>>mac> their website (looking for a product update) and noticed that they no
>>>>mac> longer promote (or support) that product. After 2 weeks of sending
>>>>mac> emails to their support line, requesting support and an explanation, I
>>>>mac> have to assume that they are no longer in business, even though their
>>>>mac> website is still functional and they continue to promote their other
>>>>mac> products.
>>>>
>>>>mac> So, please, do not make the same mistake that I did. Do not buy any of
>>>>mac> the products they are currently promoting. It is no fun when a vendor
>>>>mac> that you have come to rely on suddenly disappears.
>>>>
>>>>mac> Regards,
>>>>
>>>>mac> Michael
>>>>mac> -----------------------------------------
>>>>
>>>>mac> -----------------------------------------
>>>>
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>>
>>
>>mac> To unsubscribe from this group, send an email to:
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>>
>>
>>
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>>
>>
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>>
>>
>>
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>>
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