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I received the following reply from Tradestation Support
Hi Mr. Daniel,
Yes, there was. We were missing a lot of futures tick data. I have included
the Knowledge Base document which explains the procedure for re-collecting
the missing data.
Deleting the HISTORYBANK.COM Cache Files and Re-downloading Data
Abstract:
This document provides instructions on how to clear the HISTORYBANK.COM
cache files for a selected date. This method should be used to force a
re-download of data from HISTORYBANK.COM. All HISTORYBANK.COM data files for
the specified day will be removed and then replaced the next time you
download from HISTORYBANK.COM for the selected day(s). The sample below uses
the date March 1, 2001.
How To:
To Delete the HISTORYBANK.COM cache files:
1. Click the Start | Find | Files or Folders menu.
Note: Windows ME users should select the Start | Search | For Files or
Folders menu.
2. In the Named: box, enter the name '20010301' without the quotes to
remove data for the date March 1, 2001.
3. Click the Browse button.
4. Double-click on the drive letter where the program was installed,
usually C:.
5. If you installed to the default directory, double-click the Program
Files folder, then the Omega Research folder, and finally the Server folder.
If you installed to an alternate directory, locate the Server folder under
Omega Research.
6. Click the OK button.
7. Click Find Now.
8. Once the HISTORYBANK.COM cache files have been located, they select
the Edit | Select All menu to highlight the files. They will have names like
COR20010301, NDSKSV120010301, and NYSKSV120010301 etc. Select the File |
Delete menu and then click Yes to send the files to the Recycle Bin.
9. Use the File | Close menu to exit the Find Files dialog.
Download once again from HISTORYBANK.COM for March 1, 2001:
Be sure to select the range 03/01/2001 to 03/01/2001 in the Date Range
section during your download. For information on downloading from
HISTORYBANK.COM for a specific date range, see the following document: How
to Download Data from HISTORYBANK.COM Daily Update Service
<http://www.tradestation2000i.com/support/knowledge_base_full.asp?DocumentID
=353> .
If you have any further questions or concerns, please feel free to contact
us. Thank you for your continued support.
Best regards,
Melody Blais
Software Support Supervisor
TradeStation Technologies, Inc.
(formerly Omega Research, Inc.)
A wholly-owned subsidiary of
TradeStation Group, Inc. (Nasdaq: TRAD)
-----Original Message-----
From: LScharpen@xxxxxxx [mailto:LScharpen@xxxxxxx]
Sent: Friday, March 09, 2001 12:58 PM
To: bogeybunky@xxxxxxxxxxxxxx
Cc: omega-list@xxxxxxxxxx
Subject: Re: Historybank Data Problems
In a message dated 3/9/01 9:21:12 AM Pacific Standard Time,
bogeybunky@xxxxxxxxxxxxxx writes:
<< Was there a problem with Historybank Data for March 2,5, and 8 ? I have
been on vacation and things downloaded okay except for these 3 days. They
were all blank.
Thanks
Bill >>
I've had doubts about historybank.com data since the end of February. Last
night I found out that my futures tick data (at least for SP and ES) was
screwed up in some strange way after a download. The 'time' charts (1
minute bars etc.) seemed ok though. I used the 'refresh data' from
TradeStation Tech's database and that seemed to get me back in action on the
tick front. I'm starting to get paranoid about historybank.com data ....
and
I don't really expect TOO much. Just data that's even CLOSE to reality but
ALL the time .... would be nice. I'd also sure appreciate some information
from 'somebody' on just what I CAN get (or not) from historybank.com ....
such as symbols and how the data is 'organized'. But at least it's 'free"!
<G>
Lee Scharpen
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