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Any decent interface should have an order summary page
with the times of all tranactions, cancels etc. It should be able to be printed.
PFG Best Direct has some problems with up time, especially last week, but at
least they have this.
----- Original Message -----
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black">From:
<A href="mailto:hotair003@xxxxxxxxxxxxx";
title=hotair003@xxxxxxxxxxxxx>Paula
To: <A
href="mailto:realtraders@xxxxxxxxxxx";
title=realtraders@xxxxxxxxxxx>realtraders@xxxxxxxxxxx
Sent: Friday, October 13, 2000 1:40
AM
Subject: Screen capture for safeguard Re:
[RT] S&P Disaster trade
This is why I swear by using a screen capture
utility. Long ago something similar happenned
to me on equities and the only proof I had was
the screen capture of the trading interface.
Showed everything I needed to tell them "forget
about it".
Paula
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
----- Original Message -----
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black">From:
Jimmy
To: <A
href="mailto:realtraders@xxxxxxxxxxx";
title=realtraders@xxxxxxxxxxx>realtraders@xxxxxxxxxxx
Sent: Thursday, October 12, 2000 10:35
AM
Subject: RE: [RT] S&P Disaster
trade
<FONT color=#0000ff face=Arial
size=2>Dig back on your browser and see if you still show the page if it was
an internet trade.
<FONT face=Tahoma
size=2>-----Original Message-----From: Sean Cassidy [<A
href="mailto:scassidy@xxxxxxxxx";>mailto:scassidy@xxxxxxxxx]Sent:
Thursday, October 12, 2000 10:32 AMTo: <A
href="mailto:realtraders@xxxxxxxxxxx";>realtraders@xxxxxxxxxxxSubject:
Re: [RT] S&P Disaster trade
Thats what happened, when filled the cancel
dissappeared, an accident I am sure.
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
----- Original Message -----
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black">From:
Ira Tunik
To: <A
href="mailto:realtraders@xxxxxxxxxxx";
title=realtraders@xxxxxxxxxxx>realtraders@xxxxxxxxxxx
Sent: Thursday, October 12, 2000
11:27 AM
Subject: Re: [RT] S&P Disaster
trade
IF you have a cancel confirm, you are out of the
trade. Ask for the time stamp on the trade and then compare it
with the time stamp on the cancel confirm. One way or the other,
you are entitled to an out or an adjustment. If you received the
cancel confirm before the trade confirmation, it is the brokers problem,
not yours. I hope that this wasn't electronic and that you have a
record of each event and the times that they occurred. Proof is
what it takes. Somehow, proof seems to disappear in electronic
trades when it is to the brokers advantage. good luck. Ira
Sean Cassidy wrote:
Had a trade go wrong and wonder if I
should do anything. I placed a limit buy for 138050 on the emini
s&p when the market was at 138100 (to try to get a good fill) at
850:45 AM. Then cancelled the order at 851:04 AM and got a cancel
confirmation. I checked numerous times for fills and it showed none
for 10 minutes. Then they showed me as filled when the market was
trading 137450, about 10 minutes later. I then immediately marketed
out at 137250. I have never lost more than 2.5 pts on a trade, this
was minus 8. The 2 issues for me are a) I was given a cancel
confirmation and b) they did not report the fill for ten minutes. On
top of that I usually reverse off of the pivot line which was 1380, so
I would of sold 2 at 1379, meaning i would of lost 1.5 on one trade
but been short at 1379 on a market that went down to 1349. My broker
said I should of known I was filled. Sould I be upset about this, any
ideas? SMC
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