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Bmi just sent me this e-mail.
Dear Client,
Thank you for your Email. As of right now we do not have an exact time frame
on when the fix will be ready we will be releasing the detailed information
in the next few weeks.
Thank You,
Daniel A. Pursley
DBC TECH SUPPORT
1.800.436.4036 BMI/1.800.762.7538 DBC Products
> Please visit our website at http://www.dbc.com
>
>
> -----Original Message-----
> From: StockGeneration [SMTP:mitchstanz@xxxxxxxxxx]
> Sent: Friday, January 14, 2000 11:58 AM
> To: tsbmi@xxxxxxx
> Subject: RE: Slow cable? When will you have it fixed?
>
> What is the status of your fix. We are at the end of the week and I
> really
> need to trade. This is absurd. When will the fix be ready?
>
>
> ----------------------------------------------
> Original Message
> From: "TSBMI"<tsbmi@xxxxxxx>
> Subject: RE: Slow cable? When will you have it fixed?
> Date: Mon, 10 Jan 2000 18:38:46 -0800
>
> >Dear Client,
> >
> >Thank you for your Email. Our management staff has found a solution to
> the
> >buffering issue and we shall be unveiling all of the plans to our client
> in
> >the coming weeks. BMI does apologize for any inconvenience that this may
> >have caused you.
> >
> >Thank you ,.
> >
> >
> >Daniel A. Pursley
> >DBC TECH SUPPORT
> >1.800.436.4036 BMI/1.800.762.7538 DBC Products
> >> Please visit our website at http://www.dbc.com
> >>
> >>
> >> -----Original Message-----
> >> From: StockGeneration [SMTP:mitchstanz@xxxxxxxxxx]
> >> Sent: Friday, January 07, 2000 12:54 PM
> >> To: tsbmi@xxxxxxx
> >> Subject: RE: Slow cable? When will you have it fixed?
> >>
> >> Can you turn of the free news that you send out? Most people don't use
> it
> >> anyway. that would free up bandwidth.
> >> ----------------------------------------------
> >> Original Message
> >> From: "TSBMI"<tsbmi@xxxxxxx>
> >> Subject: RE: Slow cable? When will you have it fixed?
> >> Date: Fri, 07 Jan 2000 07:49:58 -0800
> >>
> >> >Dear Customer,
> >> >
> >> >Thanks for your email. What you're seeing is buffering due to heavy
> >> market
> >> >activity. This isn't a push to get customers to eSignal, but due to
> the
> >> >bandwidth limitations of the BMI feed. This may last into next week.
> >> >
> >> >Regards,
> >> >
> >> >L. D. Prunty
> >> >Technical Support Representative
> >> > http://www.dbc.com
> >> >
> >> >> -----Original Message-----
> >> >> From: StockGeneration [SMTP:mitchstanz@xxxxxxxxxx]
> >> >> Sent: Thursday, January 06, 2000 12:58 PM
> >> >> To: TSBmi@xxxxxxx
> >> >> Subject: Slow cable? When will you have it fixed?
> >> >>
> >> >> Hello,
> >> >> I have your real time service and my cable box is really slow. Up
> to
> a
> >> >> full minute behind real time.
> >> >> I am unable to trade.
> >> >>
> >> >> Are you aware of the problem? Will it be fixed? I was told by
> another
> >> >> trader that BMI was slowing down the feed to push people to
> e-signal.
> >> I
> >> >> can't use e-signal because I have tradestation 4.0 and do not want
> to
> >> >> spend
> >> >> 3k for Tradestation2000. If you guys come up with a translation
> >> program,
> >> >> I
> >> >> would switch in a minute for the database update feature alone!
> >> >>
> >> >> When will the cable feed be back to real time?
> >> >>
> >> >> Thanks.
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