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The only two major electronic order system backbones I know of are TOPS/CUBS
operated by the exchanges and the TimberHill proprietary backbone. I can't
speak to leased line access, however the TH internet access was down for
some 20 minutes this morning, while quotes were still streaming in from
Signal OnLine. According to my saved notes from Realtraders, you are using
PMB which forwards orders via the TH system. I noted you reported
encountering outages without any notification.
I guess this is my whole point - when this kind of crap happened 3-5 years
ago on the electronic stock broker systems, there was such a hue and cry
that the regulators, exchanges, and consumers forced the brokers to get
their systems fixed.
Earl
-----Original Message-----
From: Gary Kramer <gmkramer@xxxxxxxxxxxx>
To: RealTraders Discussion Group <realtraders@xxxxxxxxxxxxxx>
Date: Friday, January 08, 1999 11:34 AM
Subject: Re: CL_order systems - call to action
>Sounds like you have a good argument, but first you must do something more
>important: DUMP LFG! Too many people on this forum have discussed
problems
>with the service associated with CUBS, including me. there are
>alternatives. Look at historical thread and you will see what options you
>have, or email me and I will again disclose how happy I am after switching
>from Futures Online, a division of LFG. I had a similar situation to you
>which caused me to bail!
>
>Good luck
>
>Gary
>-----Original Message-----
>From: AMPWood@xxxxxxx <AMPWood@xxxxxxx>
>To: RealTraders Discussion Group <realtraders@xxxxxxxxxxxxxx>
>Date: Friday, January 08, 1999 11:59 AM
>Subject: Re: CL_order systems - call to action
>
>
>>Earl and Real Traders,
>>
>>I have been putting up with LFGs elect order and Cubs being down for
>sometime.
>>Let me also tell you what happended in the last 2 days. I bought one S&P
at
>>127970, the price ran up and I put a stop at 128030, the price came down
>and
>>hit the stop level, considering the lag time on price entry on the down
>Cubs,
>>I figued the stop wasnt in , So the price runs up and I do a cancell and
>>replace at market .
>>Leo finally shows my buy and a sale at 128250. So I figure I am out for
the
>>day. At about 7:00 PM central I look at my email and LFG shows the buy at
>>127970, the sell at 128250, and also a sell at 128030. So I call the
globex
>>no., tell them my situation,
>>and buy one at 128010, so that I think I am flat. The next morning , on
>>Globex I buy an S&P at 127500, the market starts going aganst me and after
>the
>>phone at Globex,LFG, ringing for 5 minutes , I get out of the trade at
>126710,
>>a big losses for me. I then get a call from LFG that the 128250 wasnt my
>>trade so I am long from
>>128010 with the market at about 126800, so I dumped the trade at 127050,
>this
>>was a $4,400 loss which pertty well wiped me out. Do you or any real
>traders
>>thing I have a basis for abrttration?
>>
>>
>> Thanks,
>> Dennis
>>
>
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