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RT's using DTN.

I just spoke with  DTN service re connecting to the SBS6

My problem:

I apparently got a partial download of new tuning program from K2.
and can't tune into SBS6.

When I went back to K2 position the reciever (SpaceCom SBR2000) wouldn't
relock on to K2 to redownload the program to tune the reciever to SBS6.

Has anyone else had this problem?

The technician says that if the K2 program isn't fully loaded then the
reciever is supposed to tune back into K2.  

He also said the K2 is a wobbly satellite and will go off beam. 
Secondly, the downloading process now takes 20 minutes instead of the 10
minutes originaly noted.

Any response to ability to tune or not to tune would be appreciated.

Don Thompson